Question / Help Sound quality of AverMedia Live Gamer Portable

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Darker

Member
Sending the audio over from gaming PC->HDMI->CaptureCard->streaming PC. Sound quality is complete SHIT. Is the capture card limiting the audio to garbage quality or what?

Sounds okay if I send the audio over LAN but then it's limited to 96 kb/s which still is too low quality but WAYYYY better than sending it through the capture card.
 
Ehhh what? Digital audio doesnt lose quality at all, doesnt matter what you use in the chain (and this is the only benefit of digital audio). Check your software, the capture card has nothing to do with it.
If you stream/record only digital audio, never converting it to analog, you will have the original quality of the audio source, done.
 
Cryonic said:
Ehhh what? Digital audio doesnt lose quality at all, doesnt matter what you use in the chain (and this is the only benefit of digital audio). Check your software, the capture card has nothing to do with it.
If you stream/record only digital audio, never converting it to analog, you will have the original quality of the audio source, done.
Click to expand...

I'm not converting it to analog and it sounds shitty, I sound like a robot when I speak. All drivers are up to date on both computers. If I listen to the audio from the gaming PC before it's being sent to the streaming PC, the audio sounds crystal clear. As soon as I listen to the audio from the streaming PC it sounds like shiiit.
 
But like i said, digital audio will always be moved around in the original quality. If your source is clear and your recording sounds like shit - check your second PC, specially your recording settings etc. The capture card is not the problem.
 
Cryonic said:
But like i said, digital audio will always be moved around in the original quality. If your source is clear and your recording sounds like shit - check your second PC, specially your recording settings etc. The capture card is not the problem.
Click to expand...

It can't be any problems with the second PC since if I send the audio over LAN instead of via the capture card, the audio sounds kind of good (only problem its 96 kb/s). So that should exclude OBS encoding to be the problem. That only leaves the capture card left...
 
You think about wrong stuff. You change the capture method from pure LAN connection to USB (what your live gamer portable is using). So check this first. Check other stuff like consoles or dvd players (just for the sake of testing HDMI and the capture card).
I can tell you the capture card is fine, digital audio is transmitted clear and simple and is not changed until you transfer it to analog.
 
Cryonic said:
You think about wrong stuff. You change the capture method from pure LAN connection to USB (what your live gamer portable is using). So check this first. Check other stuff like consoles or dvd players (just for the sake of testing HDMI and the capture card).
I can tell you the capture card is fine, digital audio is transmitted clear and simple and is not changed until you transfer it to analog.
Click to expand...

Tried to hook up a HDMI monitor with speakers and it sounded good.
 
Darker said:
Tried to hook up a HDMI monitor with speakers and it sounded good.
Click to expand...
That means your capture is messed up. If the output of the capture card is fine, check everything else - from the USB that the capture card is connected to anything else.
 
Cryonic said:
That means your capture is messed up. If the output of the capture card is fine, check everything else - from the USB that the capture card is connected to anything else.
Click to expand...

My capture is good, the output of the capture card is not fine, its shit. The sound quality is complete garbage. I tried a HDMI monitor directly from my GPU to the monitor and the sound was fine.

wdapunisher said:
I always just used the analog stereo jack off my sound card. Worked great.
Click to expand...

I dont have any cables for that.
 
Last edited:
a) you dont need extra cables. for what?!
b) if the ouput from the capture card, that you tested with an extra monitor, is fine, everything is fine. But you tested HDMI passthrough, you have to test the capture.
I can tell you the capture card is fine and the problem is on your second PC that is recording via USB from the capture card! You have to check that.
 
Cryonic said:
a) you dont need extra cables. for what?!
b) if the ouput from the capture card, that you tested with an extra monitor, is fine, everything is fine. But you tested HDMI passthrough, you have to test the capture.
I can tell you the capture card is fine and the problem is on your second PC that is recording via USB from the capture card! You have to check that.
Click to expand...

a) I didn't mean to quote you on that
b) I did not test the capture card passthrough with the extra monitor. I just tested that the output from my GPU was fine, which it is.

I agree that the problem has to be on the second PC but what exactly should I check for? If I just output the sound from the second PC directly to a headset (leaving OBS out of the picture), the sound still sounds like shit.
 
Well then check anything in the soundchain. USB (that the capture card is connected to), drivers for anything, other sources plugged into the capture card, different settings etc.
We cant help you without any infos on this problem.
 
Cryonic said:
Well then check anything in the soundchain. USB (that the capture card is connected to), drivers for anything, other sources plugged into the capture card, different settings etc.
We cant help you without any infos on this problem.
Click to expand...

I have checked everything I can think of. The video looks good but the audio sounds so bad. I have the latest drivers for everything and I've been fiddling with settings for 10+ hours with no success...
 
Then do it slowly and make sure that everything is working.
Hook something else to the capture card (remove the first PC from the chain) and test it. Then test your USB on the second PC etc. You know you can also set up everything without the capture card.

But i can tell you, errors like that where only the sound is affected, are pretty rare in the digital world, specially because all devices without a DAC (digital to analog converter) just move the sound without changing it at all.
 
I was trying to hook up a PS3 to the capture card but when I start recording I get some error saying that the signal is copyrighted or whatever. Fuck, I have no other device to test with.
 
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