I am a small church volunteer supporting streaming of our services via OBS. Our streaming computer crashed and we had to rebuild everything. Today we had to stream via a cell phone because we cannot get our PTZ camera(s) to show up as a NDI Source. I know they are connected to the same network as the computer because I see the IP addresses and I can access them directly but when I go to add the NDI Source, nothing is in the dropdown to select the camera. Currently installed OBS 28.1, OBS-NDI 4.11.1 NDI Runtime 5. I need to get this resolved before next Sunday and appreciate any help. I don't know if I should try other versions of the software or something else (could it be a firewall problem?). Any help would be greatly appreciated! Mike in Portland, OR (I have attached the latest logfile if helpful)
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Small church help with NDI cameras
- Thread starter MikeTPC
- Start date
MikeTPC your log file run through OBS Analyzer shows the following:
Critical Hardware-accelerated GPU Scheduler
The Hardware-accelerated GPU scheduling ("HAGS") feature added with Windows 10 is currently known to cause performance and capture issues with OBS, games and overlay tools. It's an experimental feature and we recommend disabling it via this screen or these instructions.
Warning Old Version (28.1.2)
You are running an old version of OBS Studio (28.1.2). Please update to version 30.1.2 by going to Help -> Check for updates in OBS or by downloading the latest installer from the downloads page and running it.
Warning Integrated GPU
OBS is running on an Intel iGPU. This hardware is generally not powerful enough to be used for both gaming and running obs. Situations where only sources from e.g. cameras and capture cards are used might work.
Info Windows 10 22H2 (OK)
You are running Windows 10 22H2, which will be supported by Microsoft until October 2025.
Info Not Admin
OBS is not running as Administrator. This can lead to OBS not being able to Game Capture certain games. If you are not running into issues, you can ignore this.
Info No Output Session
Your log contains no recording or streaming session. Results of this log analysis are limited. Please post a link to a clean log file.
To make a clean log file, please follow these steps:
1) Restart OBS.
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Send that link via this troubleshooting tool or whichever support chat you are using.
Info Third-Party Plugins (2)
You have the following third-party plugins installed:
Critical Hardware-accelerated GPU Scheduler
The Hardware-accelerated GPU scheduling ("HAGS") feature added with Windows 10 is currently known to cause performance and capture issues with OBS, games and overlay tools. It's an experimental feature and we recommend disabling it via this screen or these instructions.
Warning Old Version (28.1.2)
You are running an old version of OBS Studio (28.1.2). Please update to version 30.1.2 by going to Help -> Check for updates in OBS or by downloading the latest installer from the downloads page and running it.
Warning Integrated GPU
OBS is running on an Intel iGPU. This hardware is generally not powerful enough to be used for both gaming and running obs. Situations where only sources from e.g. cameras and capture cards are used might work.
Info Windows 10 22H2 (OK)
You are running Windows 10 22H2, which will be supported by Microsoft until October 2025.
Info Not Admin
OBS is not running as Administrator. This can lead to OBS not being able to Game Capture certain games. If you are not running into issues, you can ignore this.
Info No Output Session
Your log contains no recording or streaming session. Results of this log analysis are limited. Please post a link to a clean log file.
To make a clean log file, please follow these steps:
1) Restart OBS.
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Send that link via this troubleshooting tool or whichever support chat you are using.
Info Third-Party Plugins (2)
You have the following third-party plugins installed:
- obs-ndi
- streamup
Lawrence_SoCal
Active Member
Is the old hard drive readable? if yes, you can get many config settings from it
Personally, I'd stick with 28.1.2 for now. There are reasons to upgrade (since the big change was OBS v 28 itself), but I prefer KISS, so I'd focus on getting old setup working, then make full backup, then start upgrade process (after researching requirements, dependencies,etc)
OBS Studio does NOT have a native NDI viewer.. unfortunately. So, first step is to make sure NDI feed from camera is pointed to right IP address.. is new PC on same address as old PC? if not, you may need to log into camera and change destination for NDI stream
- Do you have NewTek's NDI tools (free) installed? is video appearing there... if not, stop, get that working before proceeding to working with OBS Studio
What streaming at 60fps? typical House of Worship video doesn't need such, and you'll get better video quality by dropping to 30fps and getting more bits in your bitrate for higher quality video (vs extra frames)... exact difference will depend...
Yes - start planning now for Win10 end of security updates (your system new enough, hopefully easy enough to upgrade to Win11... which I'd put off until need be... late next year)
- You shouldn't need to run OBS Studio as Admin
And then document your setup, to make the next time this happens, easier to deal with
Personally, I'd stick with 28.1.2 for now. There are reasons to upgrade (since the big change was OBS v 28 itself), but I prefer KISS, so I'd focus on getting old setup working, then make full backup, then start upgrade process (after researching requirements, dependencies,etc)
OBS Studio does NOT have a native NDI viewer.. unfortunately. So, first step is to make sure NDI feed from camera is pointed to right IP address.. is new PC on same address as old PC? if not, you may need to log into camera and change destination for NDI stream
- Do you have NewTek's NDI tools (free) installed? is video appearing there... if not, stop, get that working before proceeding to working with OBS Studio
What streaming at 60fps? typical House of Worship video doesn't need such, and you'll get better video quality by dropping to 30fps and getting more bits in your bitrate for higher quality video (vs extra frames)... exact difference will depend...
Yes - start planning now for Win10 end of security updates (your system new enough, hopefully easy enough to upgrade to Win11... which I'd put off until need be... late next year)
- You shouldn't need to run OBS Studio as Admin
And then document your setup, to make the next time this happens, easier to deal with
Thanks for the helpful notes Lawrence. My issue was resolved just before I read your post. You are right the secret was installing NDI Tool 6. I will drop to 30fps and see how that works.Is the old hard drive readable? if yes, you can get many config settings from it
Personally, I'd stick with 28.1.2 for now. There are reasons to upgrade (since the big change was OBS v 28 itself), but I prefer KISS, so I'd focus on getting old setup working, then make full backup, then start upgrade process (after researching requirements, dependencies,etc)
OBS Studio does NOT have a native NDI viewer.. unfortunately. So, first step is to make sure NDI feed from camera is pointed to right IP address.. is new PC on same address as old PC? if not, you may need to log into camera and change destination for NDI stream
- Do you have NewTek's NDI tools (free) installed? is video appearing there... if not, stop, get that working before proceeding to working with OBS Studio
What streaming at 60fps? typical House of Worship video doesn't need such, and you'll get better video quality by dropping to 30fps and getting more bits in your bitrate for higher quality video (vs extra frames)... exact difference will depend...
Yes - start planning now for Win10 end of security updates (your system new enough, hopefully easy enough to upgrade to Win11... which I'd put off until need be... late next year)
- You shouldn't need to run OBS Studio as Admin
And then document your setup, to make the next time this happens, easier to deal with