Skipped frames due to encoding lag between 4k - 9k frames (DUAL PC Setup)

[lukianogames]

Hi, I start to have an issue with skipped frames due to encoding lag between 4k - 9k frames, i have a DUAL PC setup, i monitor the OBS CPU is Under 1%, everything is done by GPU 4090 RTX, i tried to decrease the quality as well but did not help, can not understand what should I do in order to fix the lags.

Please find attached latest logs that happened the lag.

Thanking you in advance
Ion

 

[PaiSand]

You may want to remove this malware:

09:55:24.069: Norton 360 for Gamers: enabled (AV)

There's no recording or streaming session on the log file and it's needed.
If the encoding is done by a third party plugin you need to contact the dev of that plugin via de Discussion section on this particular plugin page.

 

[lukianogames]

You may want to remove this malware:


There's no recording or streaming session on the log file and it's needed.
If the encoding is done by a third party plugin you need to contact the dev of that plugin via de Discussion section on this particular plugin page.

Can you tell me where i can find streams logs?
Yes i use a plugin, but main stream for youtube 4k i do via OBS original, and with aitum plugin I do second stream in HD for twitch.

 

[lukianogames]

Please see atatched all log files I have under menu Help -> Log Files

 

[PaiSand]

No, please only attach one with an active session and the issue on it.
Do a test after removing the malware pointed before and then upload the resulting log file of the test.

 

[lukianogames]

What you mean about malware ? Actually the file attahced in first message is the one i have issue but u say there is no info about streaming, could you please tell me where to get this log file with stream info?

 

[PaiSand]

Do a test streaming/recording and if the issue happens you stop the stream/recording and then upload/attach this log file.
If you care to look inside Help menu you'll find a way to upload the current log file, previous log file or access the folder where the log files are stored. When you upload a log file you can also click in the Analyze button so you can see this log file analyzed in this site for common issues and how to solve them.
Yes, OBS has a useful Help menu.

By malware I mean what the word means.

 

[lukianogames]

Thanks for you support, i found the file with the issue, please find it below

https://obsproject.com/logs/JW7y3bySVAeRilEO

 

[PaiSand]

The streamlabs plugin is know to cause issues. You have to remove it. Consult their support on how to remove it.
Vertical canvas, if it's not updated and compatible with the version of OBS you're using also causes issues. Make sure is updated and compatible with the OBS version you're using. Same with other plugins.
About vertical canvas and aitum multistream, you need to contact the dev of this plugins for support on this.
This plugins are doing the encoding.

Do not use CBR 90kbps for recording, and less for streaming.

And you still have Norton installed. It causes issues too. As long as you have good behavior online you don't need any other security than the one that comes with Windows.

 

[prgmitchell]

Thanks for you support, i found the file with the issue, please find it below

https://obsproject.com/logs/JW7y3bySVAeRilEO

Try setting the preset for your streaming encoder to P5 and then your vertical canvas and recording encoders to P1.

 

[lukianogames]

Try setting the preset for your streaming encoder to P5 and then your vertical canvas and recording encoders to P1.

Hi, i tried but there is no any luck. Please see the log file, i do not record while streaming, i use native obs to stream youtube and aitum plugin to stream to twitch, i do not use canvas as well from aitum https://obsproject.com/logs/Wn7vnKbauHGoky9R

 

[lukianogames]

The streamlabs plugin is know to cause issues. You have to remove it. Consult their support on how to remove it.
Vertical canvas, if it's not updated and compatible with the version of OBS you're using also causes issues. Make sure is updated and compatible with the OBS version you're using. Same with other plugins.
About vertical canvas and aitum multistream, you need to contact the dev of this plugins for support on this.
This plugins are doing the encoding.

Do not use CBR 90kbps for recording, and less for streaming.

And you still have Norton installed. It causes issues too. As long as you have good behavior online you don't need any other security than the one that comes with Windows.

I have tried to disable norton, and i update obs and everything to latest version, but still the same. Log file atatched https://obsproject.com/logs/Wn7vnKbauHGoky9R

 

[prgmitchell]

Hi, i tried but there is no any luck. Please see the log file, i do not record while streaming, i use native obs to stream youtube and aitum plugin to stream to twitch, i do not use canvas as well from aitum https://obsproject.com/logs/Wn7vnKbauHGoky9R

You do have a vertical canvas recording encoder session that is active in this log as well.