Since switching to graphic card 5070TI, recording or streaming broadcasting is cut off when OBS broadcasting is transmitted.

[나들희]

Subject: Urgent: Frequent Stream Interruptions and Recording Failures After GPU Upgrade

Dear OBS Support Team,

I'm reaching out for urgent assistance regarding a critical issue that has made it very difficult for me to continue streaming and recording with OBS Studio.

System Specs:

• AMD Ryzen 7 9800X3D 8-Core Processor
• RAM: 32GB
• GPU: NVIDIA GeForce RTX 5070 Ti

After upgrading my GPU to the RTX 5070 Ti, I’ve been experiencing frequent issues—stream interruptions and recording failures—occurring up to four times a day.

Despite having ample disk space available (please refer to the attached file), recordings stop unexpectedly, and live streams are being interrupted mid-session. I have already tried the following troubleshooting steps:

• Full system format and OS reinstall
• Updated all drivers and OBS Studio to the latest versions
• Verified no overheating or power issues

This problem did not occur before I installed the new graphics card. I’m concerned that this may be a compatibility issue with OBS or possibly a hardware fault with the GPU. If it's likely a hardware issue, I would like to request a replacement from the manufacturer, but I need to determine whether OBS itself might be the cause.

Could you please help me identify whether this issue stems from OBS Studio, or if it’s related to the GPU or system setup?

Any advice or diagnostic steps you could provide would be greatly appreciated. Thank you for your time and support.

Best regards,

 

[Suslik V]

There are similar threads about RTX 5xxx cards on this forum. Probably, hardware issues. Most popular one:

OBS not working with RTX 5090 (NV_ENC_ERR_INVALID_DEVICE)

Hey! I'm not entirely sure if this is going to be an isolated case or a bigger issue across other RTX 5090 Cards. I'll gladly help find a solution for this & hopefully will help find a fix for other 50 Cards users as well. I have spent over a week working around with OBS in an attempt to fix...

obsproject.com

 

[NVIDIA_Manuel]

My name is Manuel and I work for NVIDIA. Have you tried updating to our latest Game Ready Driver/Studio Driver 576.80? We have a fix targeted for this with this driver version:

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

 

[RealSiViX]

My name is Manuel and I work for NVIDIA. Have you tried updating to our latest Game Ready Driver/Studio Driver 576.80? We have a fix targeted for this with this driver version:

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

Hello, I recently purchased a PNY RTX 5070, running the latest studio driver (576.80) and I can confirm that I am also having problems with OBS Studio that I did not have with my previous card (MSI RTX 3060).

I did a complete uninstall of the driver using DDU, then did a reinstall of 576.80 and the problems are persisting.

Specifically, the problems I am encountering are OBS randomly freezing or hanging and then refusing to close sometimes even refusing to close in the Task Manager or with taskkill /im to the point where I am forced to restart my PC in order to make OBS close.

The only thing the OBS log analyzer indicates is that I should disable HAGS but I never had to disable HAGS with my RTX 3060 and I really don't want to give up that performance overhead if I don't have to.

Any advice would be greatly appreciated!

 

[RealSiViX]

Hello, I recently purchased a PNY RTX 5070, running the latest studio driver (576.80) and I can confirm that I am also having problems with OBS Studio that I did not have with my previous card (MSI RTX 3060).

I did a complete uninstall of the driver using DDU, then did a reinstall of 576.80 and the problems are persisting.

Specifically, the problems I am encountering are OBS randomly freezing or hanging and then refusing to close sometimes even refusing to close in the Task Manager or with taskkill /im to the point where I am forced to restart my PC in order to make OBS close.

The only thing the OBS log analyzer indicates is that I should disable HAGS but I never had to disable HAGS with my RTX 3060 and I really don't want to give up that performance overhead if I don't have to.

Any advice would be greatly appreciated!

K, I would just like to update that my problem seems to be related to XMP and Marvel Rivals, I have found a few other people who said XMP was causing them problems in marvel Rivals which happened to be the game I was streaming when I was having my problems.

I have since disabled XMP and my first stream after disabling it seems to be far more stable.

 

[RealSiViX]

Scratch my last post, the problems persist, just less often with XMP disabled

 

[RealSiViX]

UPDATE: Looks like HAGS was the culprit, I've disabled it and have had two streams in a row with no problems... It sucks because it costs me a significant FPS hit in Marvel Rivals when streaming it but at least it's working I guess...

 

[aljami25]

Sounds like a driver or compatibility issue with your new GPU and OBS. Try rolling back drivers or using another OBS version. Check logs for errors. If problems continue, hardware might be faulty.

 

[RealSiViX]

Sounds like a driver or compatibility issue with your new GPU and OBS. Try rolling back drivers or using another OBS version. Check logs for errors. If problems continue, hardware might be faulty.

Hello, I appreciate your feedback.

As I previously stated, "The only thing the OBS log analyzer indicates is that I should disable HAGS".

Other threads around the internet (to include this one) seem to indicate that there are driver-level issues with the 5xxx cards that they are aware of and are actively working on.

For now, I have disabled HAGS as suggested by the log analyzer and the problem has gone away. It is unfortunate because it is costing me a LOT of performance in Marvel Rivals (from 200+ fps down to unable to hold a steady 120 fps) but it will work for now until nVidia has worked out their driver issues with the 5xxx series.