Hello,
We are troubleshooting using a HUDL Focus camera and feeding it into OBS. The company provides instructions for connecting it to OBS using rtmp. The video feed works fine. However, we saw no audio activity in the mixer so assumed we had no audio. We didn't hear anything on the stream either, but this is a remote camera at a stadium that wasn't occupied. I had someone go over there and make noise and we still didn't see any activity on the mixer so assumed it wasn't working. We didn't wait for the stream delay (30+ seconds with these) to verify though.
After going back and forth with the company with them playing the blame game on OBS, they finally did a test and said, "We just tested it on our own internal camera and I’m still able to get sound to YouTube even if OBS doesn’t show any audio activity in the mixer. So again, audio works. But we can’t troubleshoot why OBS wouldn’t be showing any activity in there if it’s not our product."
...Has anyone ever seen the mixer not show audio activity, yet still produce sound? Anything to try?
Thanks
We are troubleshooting using a HUDL Focus camera and feeding it into OBS. The company provides instructions for connecting it to OBS using rtmp. The video feed works fine. However, we saw no audio activity in the mixer so assumed we had no audio. We didn't hear anything on the stream either, but this is a remote camera at a stadium that wasn't occupied. I had someone go over there and make noise and we still didn't see any activity on the mixer so assumed it wasn't working. We didn't wait for the stream delay (30+ seconds with these) to verify though.
After going back and forth with the company with them playing the blame game on OBS, they finally did a test and said, "We just tested it on our own internal camera and I’m still able to get sound to YouTube even if OBS doesn’t show any audio activity in the mixer. So again, audio works. But we can’t troubleshoot why OBS wouldn’t be showing any activity in there if it’s not our product."
...Has anyone ever seen the mixer not show audio activity, yet still produce sound? Anything to try?
Thanks