Bug Report [Resolved] OBS crashes when I hit preview/stream

[scotthomas]

I can open OBS and I've configured settings as best I can from the various guides around the place (I can't fine-tune them because of the problem I'm having).

Once I've finished configuring everything, when I click to preview or stream, I get an instant message that OBS has crashed.

Here is my log file contents:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00007FF8F8198C60 (<unknown>)
OBS version: Open Broadcaster Software v0.637b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000AC6627CBF8 00007FF8F8198C60 0000000000000000 0000000000000388 000000AC6A7D1000 00007FF8F8F08295 <unknown>!0x7ff8f8198c60
000000AC6627CC00 00007FF8F8F0792E 000000008007000E 0000000000000000 0000000000000000 0000000000000000 nvumdshimx.dll!0x7ff8f8f0792e
000000AC6627CC30 00007FF8F8EF9FF3 000000AC6627D758 0000000000000001 00007FF8FD5F0000 00007FF8FD639C30 nvumdshimx.dll!0x7ff8f8ef9ff3
000000AC6627CC60 00007FF8F8F076D4 0000000000000000 0000000000000001 000000AC6627D758 00007FF8FA5B26D0 nvumdshimx.dll!0x7ff8f8f076d4
000000AC6627CCA0 00007FF8F8F0743C 00007FF8F8F07710 00007FF8F8F07710 00007FF8F8F07710 000000AC6652DBA0 nvumdshimx.dll!0x7ff8f8f0743c
000000AC6627D700 00007FF8F8FF00D2 000000AC6652DBA0 00007FF8F91740D8 00007FF8F8EE0000 00007FF8F927CE50 d3d11.dll!0x7ff8f8ff00d2
000000AC6627D7C0 00007FF8F8FF125D 000000AC6652DBA0 00007FF8F927BC00 000000AC6627DA60 0000000080000020 d3d11.dll!0x7ff8f8ff125d
000000AC6627D850 00007FF8F8FF0B34 0000000000000000 000000AC6627D9B8 00007FF800000000 000000AC00000000 d3d11.dll!0x7ff8f8ff0b34
000000AC6627D8E0 00007FF8F9021BF1 000000AC6627DF60 0000000000000000 0000000000000001 00007FF8F927EA80 d3d11.dll!0x7ff8f9021bf1
000000AC6627DED0 00007FF8F8FED869 0000000000000000 0000000000000000 0000000000000040 00007FF8F8FED560 d3d11.dll!0x7ff8f8fed869
000000AC6627E160 00007FF8F8FEC9E4 000000AC6627E3E8 00007FF8F92C4FB0 0000000000000000 00007FF8FC9D8096 d3d11.dll!0x7ff8f8fec9e4
000000AC6627E220 00007FF8F5D42465 0000000000000000 0000000000000000 000000AC66513E00 000000AC6A7AD978 d3d10_1.dll!0x7ff8f5d42465
000000AC6627E4F0 00007FF8F5D425D1 000000AC6A7AD978 0000000000000000 0000000000000040 000000000000004F d3d10_1.dll!0x7ff8f5d425d1
000000AC6627E7E0 00007FF8F5D42DD8 000000AC6A7AD978 000000AC6A7AD900 0000000000000000 00000079006C0069 d3d10_1.dll!0x7ff8f5d42dd8
000000AC6627E880 00007FF73B3ED9A2 00007FF73B4D1B50 0000000000000000 0000000000000000 0000000000000438 obs.exe!D3D10System::D3D10System+0x252
000000AC6627EB80 00007FF73B41B9DC 000000AC6627EEC0 000000000010021A 0000000000090594 0000000000001397 obs.exe!OBS::Start+0xa3c
000000AC6627EDC0 00007FF73B449BD2 000000AC68590000 00007FF8FF624CA3 0000000000000001 00000000FFFFFFFF obs.exe!OBS::OBSProc+0xd52
000000AC6627F040 00007FF8FEE7A689 0000000000000000 00007FF73B448E80 0000000000090594 0000000000000000 user32.dll!0x7ff8fee7a689
000000AC6627F120 00007FF8FEE7A3A2 00007FF8FF678D80 0000000000000000 000000AC6627F238 0000000000000001 user32.dll!0x7ff8fee7a3a2
000000AC6627F180 00007FF8FEE8D64E 0000000000000000 0000000080000000 0000000000000000 0000000000000000 user32.dll!0x7ff8fee8d64e
000000AC6627F1E0 00007FF8FF67ACD4 00007FF8FEE79AE9 00007FF8FF678D80 0000000000000000 000000AC6627F328 ntdll.dll!0x7ff8ff67acd4
000000AC6627F268 00007FF8FEEA028A 00007FF8FF678D80 0000000000000000 000000AC6627F328 00007FF800000F40 user32.dll!0x7ff8feea028a
000000AC6627F270 00007FF8FEE79AE9 00007FF800100200 0000000000000000 0000000000001397 000000AC66A9A380 user32.dll!0x7ff8fee79ae9
000000AC6627F300 00007FF8FEE7995B 000000AC66480880 0000000054010001 0000000000000001 00007FF8FEE7D0D5 user32.dll!0x7ff8fee7995b
000000AC6627F360 00007FF8FA853358 0000000000000202 000000AC6627F4A0 000000AC66480880 0000000000000000 comctl32.dll!0x7ff8fa853358
000000AC6627F3A0 00007FF8FA8546F7 0000000000000000 0000000000000000 000000AC6627F650 0000000000000000 comctl32.dll!0x7ff8fa8546f7
000000AC6627F4F0 00007FF8FEE7A689 000000AC66AB0AC0 00007FF8FA853BE0 000000000010021A 000000AC6627F7E8 user32.dll!0x7ff8fee7a689
000000AC6627F5D0 00007FF8FEE79F17 000000AC66484090 0000000000000000 0000000000000001 000000AC66484090 user32.dll!0x7ff8fee79f17
000000AC6627F650 00007FF8FEE7E2A7 00000000003C065F 000000AC6627F7B0 000000AC66484090 000000AC66484090 user32.dll!0x7ff8fee7e2a7
000000AC6627F6B0 00007FF73B40BEC9 0000000000000000 0000000000000001 00007FF73B3E0000 0000000000000000 obs.exe!WinMain+0xa79
000000AC6627FC60 00007FF73B48BA50 0000000000000000 00007FF73B48B8F4 00007FF73A82C000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
000000AC6627FCA0 00007FF8FEFFCBA2 00007FF8FEFFCB80 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ff8feffcba2
000000AC6627FCD0 00007FF8FF659104 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ff8ff659104

A minidump was saved to C:\Users\Scott\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-11-08_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module




Please note I haven't cut anything off the bottom of the log. I say this because the log analyser states that this is not a complete log.

I've also attached my dump file.

I'm running Windows 10 (64 bit) tech preview (which I've read on these forums should work fine) with an NVIDIA GeForce GT 750M with the latest drivers installed (according to the Nvidia control panel) and 16Gb RAM.

Thanks in advance for any assistance you can off.

 

[R1CH]

Try a different capture method.

 

[scotthomas]

Try a different capture method.

Thanks for the reply R1CH.

Trying different capture methods didn't help, but after a bit more tinkering, I found that changing the Video Adapter to 'Microsoft Basic Render Driver' got a stream happening.

Sadly it puts too much strain on my machine and I can't actually play. So no streaming for me. :(

But thanks again for your reply.