Repeated crashing after many attempts to resolve please help

M

makashi

New Member
So, I've been using OBS for over a year now.

Approximately 1 month ago I enabled Surround sound and ever since I have been having such an inconsistent experience I'm genuinely considering moving away from OBS.

I keep on getting an issue where I havea dum dum dum sound, as if something has been unplugged, and then OBS crashs.

I will attach my log and crash files.

Things I have tried to resolve:
Do a clean install of the graphics card via the nVeidia GeForce experience software.
Do a full uninstall of OBS and all plugins (the BIG uninstall option). Download the latest version, rebuild ALL my scenes, find the latest versions of the plugins I was actually using (I had a few when I originall encountered these issues that I wasn't even using)
Do yet another full clean install of the gfx drivers.

I have done multiple 24 hour streams in the last year and never had any troubles. It really does feel like since I enabled the surround sound setting a month or so ago that ever since I have been having these issues.

It's really taking a toll psychologically too to the point I'm actually considering not streaming any more.

System Specs:
CPU: AMD Ryzen 3900X, water cooled.
Memory: 32 GB DDR4 RAM
Storage: system is on a 1TB NVMe, which is where OBS is installed. All games run from a separate 1TB NVMe. I also have a separate 500GB samsung SSD as the recording destination (however rarely record these days) and lastly a 3 TB HDD for bulk storage of things that OBS doesn't 'know about'.
GPU: ASUS STRIX GTX 1070 8GB OC (this is running an overclock)

As mentioned I have uploaded my log and crash files. Any assistance will be sincerely appreciated
 

Attachments

I should note that I have since disabled the surround sound as that felt like the cause although that hasn't seemingly resolved anything so could well be correlation as opposed to causation.

Also lastly, I am a software quality engineer/automation engineer by trade so I have inspected the log files numerous times and attempted to reverse engineer what I feel is the problem. I have noticed mention os an AVCodec crashing a couple times.

Lastly, since my CPU is so OP compared to my GPU, I am using x264 whilst live, as opposed to 'hardware encoding' (which should I note doesn;t make sense as you're always using hardware to encode it's just not a bespoke x264 chip on board the GPU)... anywho. please help. I love streaming but I literally can't keep doing it is the software is gonna keep failing me.
 
It looks like, your hardware not stable any more (CPU/RAM/Motherboard). Check it first. Usually, the x264 lib errors are rare.
 
Suslik V said:
It looks like, your hardware not stable any more (CPU/RAM/Motherboard). Check it first. Usually, the x264 lib errors are rare.
Click to expand...

Hhmm how would you recommend checking it? I did wonder if this was in some way related to my hardware so have performed benchmarks over the last week and had no issues running them - I envisioned pushing the hardware to it's limits would uncover any issues there

Gawdammit
 
Hey makashi, welcome aboard.

Unfortunately nobody has time to look thru dozens of logs and crash-reports. You shall concentrate things around one issue arising, as short as possible.

That said, i've "overflown" one of your last logs. A few things at least are:
- One monitor is at 144fps, the other at 60fps. Please make them all 60fps (or at least 120) to have common divider with your target fps.
- Samplerates are scrambled too. Please try to have it all at 48k.
- Please turn on game mode in windows.

There are more for sure.
Please make use of the log analyzer. It may help you a bit:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.
obsproject.com obsproject.com
 
konsolenritter said:
Hey makashi, welcome aboard.

Unfortunately nobody has time to look thru dozens of logs and crash-reports. You shall concentrate things around one issue arising, as short as possible.

That said, i've "overflown" one of your last logs. A few things at least are:
- One monitor is at 144fps, the other at 60fps. Please make them all 60fps (or at least 120) to have common divider with your target fps.
- Samplerates are scrambled too. Please try to have it all at 48k.
- Please turn on game mode in windows.

There are more for sure.
Please make use of the log analyzer. It may help you a bit:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.
obsproject.com obsproject.com
Click to expand...
Thanks for this. I disabled game mode as that was a recomendation in another 'obs is crashing' thread.

I'll give the FPS sitation a go too - I hadn't noticed that - it would also over half the work of the encoder, which is a great spot. Thanks for looking.
 
There are more flaws, i'm afraid.
You have alot of plugins in obs activated, isn't it? Is see a couple of notes unknown (at least to me) in your logs.

Have you tried to start over with an empty profile and fresh scene collection (to test against)?
 
I've just tried AIDA64 and am getting repeateded BSODs so in fairness whilst there are also problems in OBS, I think the original feedback is fair that I have system stability issues. This issue just got ALOT more expensive dammit.

Looks like it's potnetially my RAM. Frustrating as when I purchased this RAM I got a faulty stick and had to return it... and it looks as if this also has an error, but perhaps it's deeper in the memory addresses or something and is only getting hit as I get into higher ram usage.

Thanks for the support everyone I'll take it from here. Will try out the log analyser just incase it gets it more stable and manageable for the short term
 
konsolenritter said:
That said, i've "overflown" one of your last logs. A few things at least are:
- One monitor is at 144fps, the other at 60fps. Please make them all 60fps (or at least 120) to have common divider with your target fps.
Click to expand...
RE this - I'm a bit confused... is this not common to have a main monitor that is higher FPS and then a second monitor that is lower (and therefore cheaper)?

I'm not really keen to run my expensive monitor at 60Hz becaue OBS doesn't like it.

I've fixed everything else... so hopefully this at least improves things. I've also cleared out a load from the plug ins folder. No idea where they all came from tbh I did a totally clean install recently.
 
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