Repeatable Blue Screen of Death Crash

[NeonsStyle]

Hey,

I have used OBS for ages, and on Windows 7 Pro 64 bit it worked flawlessly. However recently I upgraded to Windows 10. It was
working for about a week under Windows 10, but since then, every time I try to run it, I get a Blue Screen of Death crash
caused by dxgmms1.sys.

Now before you go do all this. This is what I've done:

1. I updated windows to all the latest updates.
2. Updated Video driver to latest version (Nvidia gtx1070) 452.06 (latest version)
3. Checked BIOS version is the latest version, it is.
4. Uninstalled OBS, and did a Clean Reinstall of latest version.

Nothing works. I do use a few plugin with OBS, and have done for the past year with no problems. Nothing has changed
with any of the plugins. I can't check the filter settings, because OBS keeps crashing. Since it was working fine with plugins
before this started, it should be working fine after this started, so I don't think plugins are the problem. Existing plugins are

realplugs236_x64_install.exe and vst-realpitch.ini.zip (compressed installers).

OBS Log is at the bottom of this post.

I've googled this problem, and found a solution which basically says do all the above, and if that fails,
do a clean install of windows. Well I'm not doing that just yet. That's a last resort. So I'm hoping you can
provide some info that might help resolve the problem. Love this software to bits, and shadowplay doesn't
even come close to the capabilities of OBS.

Hope you can help.

Thanks

Neon

OBS-Log - Going through the past logs since installing Windows 10, There are some things that stand out. The first log I'll post, seems to be when it
was working properly, as the log was full of information. After this, logs were not complete. I'll post the complete log from before the crashes, and two variants
after the crashes started, then finally the latest log. All dated:

Date: 2020-08-31 20-35-40.txt

21:22:17.959:
21:22:17.970: ---------------------------------
21:22:17.971: [FFmpeg aac encoder: 'Track2'] bitrate: 192, channels: 2, channel_layout: 3
21:22:17.971:
21:22:17.972: ---------------------------------
21:22:17.972: [FFmpeg aac encoder: 'Track3'] bitrate: 192, channels: 2, channel_layout: 3
21:22:17.972:
21:22:18.060: ==== Recording Start ===============================================
21:22:18.060: [ffmpeg muxer: 'adv_file_output'] Writing file 'D:/UTube Projects/RAW/2020-08-31 21-22-17.mp4'...
21:59:32.527: [ffmpeg muxer: 'adv_file_output'] Output of file 'D:/UTube Projects/RAW/2020-08-31 21-22-17.mp4' stopped
21:59:32.527: Output 'adv_file_output': stopping
21:59:32.527: Output 'adv_file_output': Total frames output: 67019
21:59:32.527: Output 'adv_file_output': Total drawn frames: 67033 (67034 attempted)
21:59:32.527: Output 'adv_file_output': Number of lagged frames due to rendering lag/stalls: 1 (0.0%)
21:59:32.528: ==== Recording Stop ================================================
21:59:33.274: ==== Shutting down ==================================================
21:59:33.299: Switched to scene '(null)'
21:59:33.303: WASAPI: Device 'Headset Earphone (HyperX 7.1 Audio)' Terminated
21:59:33.309: WASAPI: Device 'VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)' Terminated
21:59:33.317: WASAPI: Device 'Microphone (RODE NT-USB)' Terminated
21:59:33.452: All scene data cleared
21:59:33.452: ------------------------------------------------
21:59:33.649: Freeing OBS context data
21:59:33.761: [Scripting] Total detached callbacks: 0
21:59:33.783: == Profiler Results =============================
21:59:33.783: run_program_init: 4920.69 ms
21:59:33.783: ┣OBSApp::AppInit: 8.237 ms
21:59:33.783: ┃ ┗OBSApp::InitLocale: 2.912 ms
21:59:33.784: ┗OBSApp::OBSInit: 4711.97 ms
21:59:33.784: ┣obs_startup: 11.986 ms
21:59:33.784: ┗OBSBasic::OBSInit: 4339.64 ms
21:59:33.784: ┣OBSBasic::InitBasicConfig: 1.025 ms
21:59:33.784: ┣OBSBasic::ResetAudio: 0.285 ms
21:59:33.784: ┣OBSBasic::ResetVideo: 636.996 ms
21:59:33.784: ┣OBSBasic::InitOBSCallbacks: 0.009 ms
21:59:33.784: ┣OBSBasic::InitHotkeys: 0.08 ms
21:59:33.784: ┣obs_load_all_modules: 286.877 ms
21:59:33.784: ┃ ┣obs_init_module(coreaudio-encoder.dll): 1.856 ms
21:59:33.784: ┃ ┣obs_init_module(decklink-ouput-ui.dll): 0.887 ms
21:59:33.784: ┃ ┣obs_init_module(enc-amf.dll): 182.367 ms
21:59:33.784: ┃ ┣obs_init_module(frontend-tools.dll): 6.527 ms
21:59:33.784: ┃ ┣obs_init_module(image-source.dll): 0.007 ms
21:59:33.784: ┃ ┣obs_init_module(obs-browser.dll): 0.604 ms
21:59:33.784: ┃ ┣obs_init_module(obs-ffmpeg.dll): 1.404 ms
21:59:33.784: ┃ ┃ ┗nvenc_check: 1.313 ms
21:59:33.784: ┃ ┣obs_init_module(obs-filters.dll): 0.023 ms
21:59:33.784: ┃ ┣obs_init_module(obs-outputs.dll): 0.009 ms
21:59:33.784: ┃ ┣obs_init_module(obs-qsv11.dll): 12.966 ms
21:59:33.784: ┃ ┣obs_init_module(obs-text.dll): 0.334 ms
21:59:33.784: ┃ ┣obs_init_module(obs-transitions.dll): 0.013 ms
21:59:33.784: ┃ ┣obs_init_module(obs-vst.dll): 0.002 ms
21:59:33.784: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
21:59:33.784: ┃ ┣obs_init_module(rtmp-services.dll): 2.759 ms
21:59:33.784: ┃ ┣obs_init_module(text-freetype2.dll): 0.2 ms
21:59:33.784: ┃ ┣obs_init_module(vlc-video.dll): 0.073 ms
21:59:33.784: ┃ ┣obs_init_module(win-capture.dll): 3.094 ms
21:59:33.784: ┃ ┣obs_init_module(win-decklink.dll): 6.551 ms
21:59:33.784: ┃ ┣obs_init_module(win-dshow.dll): 4.719 ms
21:59:33.784: ┃ ┣obs_init_module(win-ivcam.dll): 0.003 ms
21:59:33.784: ┃ ┣obs_init_module(win-mf.dll): 0 ms
21:59:33.784: ┃ ┣obs_init_module(win-wasapi.dll): 0.01 ms
21:59:33.784: ┃ ┗reset_win32_symbol_paths: 0.374 ms
21:59:33.784: ┣OBSBasic::ResetOutputs: 0.963 ms
21:59:33.784: ┣OBSBasic::CreateHotkeys: 0.879 ms
21:59:33.784: ┣OBSBasic::InitService: 3.862 ms
21:59:33.784: ┣OBSBasic::InitPrimitives: 0.192 ms
21:59:33.784: ┗OBSBasic::Load: 1290.05 ms
21:59:33.784: obs_hotkey_thread(25 ms): min=0.007 ms, median=0.017 ms, max=74.877 ms, 99th percentile=0.294 ms, 99.9995% below 25 ms
21:59:33.784: audio_thread(Audio): min=0 ms, median=0.109 ms, max=218.507 ms, 99th percentile=6.805 ms
21:59:33.785: ┗receive_audio: min=0.006 ms, median=0.385 ms, max=139.983 ms, 99th percentile=3.29 ms, 1.36209 calls per parent call
21:59:33.785: ┣buffer_audio: min=0 ms, median=0.001 ms, max=0.993 ms, 99th percentile=0.005 ms
21:59:33.785: ┗do_encode: min=0.015 ms, median=0.38 ms, max=139.976 ms, 99th percentile=3.284 ms
21:59:33.785: ┣encode(Track2): min=0.092 ms, median=0.133 ms, max=10.949 ms, 99th percentile=3.219 ms, 0.333337 calls per parent call
21:59:33.785: ┣encode(Track3): min=0.008 ms, median=0.398 ms, max=31.896 ms, 99th percentile=2.671 ms, 0.333337 calls per parent call
21:59:33.785: ┗encode(Track1): min=0.014 ms, median=0.445 ms, max=47.077 ms, 99th percentile=2.83 ms, 0.333326 calls per parent call
21:59:33.785: obs_graphics_thread(33.3333 ms): min=0.115 ms, median=1.329 ms, max=1099.15 ms, 99th percentile=3.537 ms, 99.9874% below 33.333 ms
21:59:33.785: ┣tick_sources: min=0.001 ms, median=0.21 ms, max=1099.01 ms, 99th percentile=0.705 ms
21:59:33.785: ┣output_frame: min=0.096 ms, median=0.219 ms, max=64.72 ms, 99th percentile=1.61 ms
21:59:33.785: ┃ ┣gs_context(video->graphics): min=0.095 ms, median=0.17 ms, max=64.002 ms, 99th percentile=0.565 ms
21:59:33.785: ┃ ┃ ┣render_video: min=0.006 ms, median=0.049 ms, max=23.514 ms, 99th percentile=0.186 ms
21:59:33.785: ┃ ┃ ┃ ┣render_main_texture: min=0.004 ms, median=0.036 ms, max=23.469 ms, 99th percentile=0.129 ms
21:59:33.785: ┃ ┃ ┃ ┣render_convert_texture: min=0.013 ms, median=0.019 ms, max=1.579 ms, 99th percentile=0.081 ms, 0.444181 calls per parent call
21:59:33.785: ┃ ┃ ┃ ┗stage_output_texture: min=0.002 ms, median=0.003 ms, max=8.633 ms, 99th percentile=0.01 ms, 0.444181 calls per parent call
21:59:33.785: ┃ ┃ ┣gs_flush: min=0.03 ms, median=0.116 ms, max=63.904 ms, 99th percentile=0.407 ms
21:59:33.785: ┃ ┃ ┗download_frame: min=0 ms, median=0.003 ms, max=39.035 ms, 99th percentile=0.011 ms, 0.444181 calls per parent call
21:59:33.785: ┃ ┗output_video_data: min=0.369 ms, median=0.561 ms, max=24.988 ms, 99th percentile=1.443 ms, 0.444174 calls per parent call
21:59:33.785: ┗render_displays: min=0 ms, median=0.759 ms, max=48.192 ms, 99th percentile=1.993 ms
21:59:33.785: video_thread(video): min=1.033 ms, median=1.876 ms, max=140.07 ms, 99th percentile=22.506 ms
21:59:33.785: ┗receive_video: min=1.031 ms, median=1.872 ms, max=140.067 ms, 99th percentile=22.502 ms
21:59:33.785: ┗do_encode: min=1.03 ms, median=1.87 ms, max=140.066 ms, 99th percentile=22.499 ms
21:59:33.785: ┗encode(recording_h264): min=1.01 ms, median=1.811 ms, max=32.718 ms, 99th percentile=3.456 ms
21:59:33.785: =================================================
21:59:33.785: == Profiler Time Between Calls ==================
21:59:33.785: obs_hotkey_thread(25 ms): min=24.071 ms, median=25.982 ms, max=496.507 ms, 31.7861% within ±2% of 25 ms (0.0791652% lower, 68.1347% higher)
21:59:33.785: obs_graphics_thread(33.3333 ms): min=1.082 ms, median=33.333 ms, max=1099.15 ms, 99.2923% within ±2% of 33.333 ms (0.353179% lower, 0.354504% higher)
21:59:33.785: =================================================
21:59:34.038: Number of memory leaks: 0

Apparently Incomplete Logs

Date: 2020-09-01 13-18-49.txt

13:18:49.302: CoInitializeEx succeeded: 0x00000001
13:18:49.302: CPU Name: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
13:18:49.302: CPU Speed: 3403MHz
13:18:49.302: Physical Cores: 4, Logical Cores: 8
13:18:49.302: Physical Memory: 32655MB Total, 25384MB Free
13:18:49.302: Windows Version: 10.0 Build 19041 (release: 2004; revision: 450; 64-bit)
13:18:49.302: Running as administrator: false
13:18:49.302: Aero is Enabled (Aero is always on for windows 8 and above)
13:18:49.302: Windows 10 Gaming Features:
13:18:49.302: Game Bar: Off
13:18:49.302: Game DVR: Off
13:18:49.302: Game DVR Background Recording: Off
13:18:49.302: Game Mode: Off
13:18:49.304: Sec. Software Status:
13:18:49.307: Bitdefender Antivirus: enabled (AV)
13:18:49.307: Microsoft Defender Antivirus: disabled (AV)
13:18:49.307: Bitdefender Firewall: enabled (FW)
13:18:49.307: Windows Firewall: disabled (FW)
13:18:49.308: Current Date/Time: 2020-09-01, 13:18:49
13:18:49.308: Browser Hardware Acceleration: false
13:18:49.308: Portable mode: false

Date: 2020-09-01 13-31-14.txt

13:31:14.537: CoInitializeEx succeeded: 0x00000001
13:31:14.537: CPU Name: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
13:31:14.537: CPU Speed: 3403MHz
13:31:14.537: Physical Cores: 4, Logical Cores: 8
13:31:14.537: Physical Memory: 32655MB Total, 26587MB Free
13:31:14.537: Windows Version: 10.0 Build 19041 (release: 2004; revision: 450; 64-bit)
13:31:14.537: Running as administrator: false
13:31:14.537: Aero is Enabled (Aero is always on for windows 8 and above)
13:31:14.538: Windows 10 Gaming Features:
13:31:14.538: Game Bar: Off
13:31:14.538: Game DVR: Off
13:31:14.538: Game DVR Background Recording: Off
13:31:14.538: Game Mode: Off
13:31:14.540: Sec. Software Status:
13:31:14.542: Bitdefender Antivirus: enabled (AV)
13:31:14.542: Microsoft Defender Antivirus: disabled (AV)
13:31:14.542: Bitdefender Firewall: enabled (FW)
13:31:14.543: Windows Firewall: disabled (FW)
13:31:14.543: Current Date/Time: 2020-09-01, 13:31:14
13:31:14.543: Browser Hardware Acceleration: false
13:31:14.543: Portable mode: false
13:31:14.893: OBS 25.0.8 (64-bit, windows)
13:31:14.893: ---------------------------------
13:31:14.895: ---------------------------------
13:31:14.895: audio settings reset:
13:31:14.895: samples per sec: 44100
13:31:14.895: speakers: 2
13:31:14.900: ---------------------------------
13:31:14.900: Initializing D3D11...
13:31:14.900: Available Video Adapters:
13:31:14.903: Adapter 0: NVIDIA GeForce GTX 1070
13:31:14.903: Dedicated VRAM: 4185915392
13:31:14.903: Shared VRAM: 4236140544
13:31:14.904: PCI ID: 10de:1b81
13:31:14.904: Driver Version: 27.21.14.5206
13:31:14.904: output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=60, name=E2411
13:31:14.904: Adapter 1: Intel(R) HD Graphics 4000
13:31:14.904: Dedicated VRAM: 33554432
13:31:14.904: Shared VRAM: 1845493760
13:31:14.904: PCI ID: 8086:162
13:31:14.905: Driver Version: 10.18.10.4252
13:31:14.905: output 0: pos={1920, 151}, size={1680, 1050}, attached=true, refresh=60, name=L226W
13:31:14.910: Loading up D3D11 on adapter NVIDIA GeForce GTX 1070 (0)
13:31:15.009: D3D11 loaded successfully, feature level used: b000
13:31:15.009: DXGI increase maximum frame latency success
13:31:15.009: D3D11 GPU priority setup failed (not admin?)
13:31:15.465: ---------------------------------
13:31:15.465: video settings reset:
13:31:15.465: base resolution: 1920x1080
13:31:15.465: output resolution: 1920x1080
13:31:15.465: downscale filter: Lanczos
13:31:15.465: fps: 30/1
13:31:15.465: format: NV12
13:31:15.465: YUV mode: 601/Partial
13:31:15.465: NV12 texture support enabled
13:31:15.467: Audio monitoring device:
13:31:15.467: name: Default
13:31:15.467: id: default
13:31:15.468: ---------------------------------
13:31:15.559: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
13:31:15.565: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
13:31:15.654: [AMF] Unable to load 'amfrt64.dll', error code 126.
13:31:15.657: [AMF] AMF Test failed due to one or more errors.
13:31:15.657: Failed to initialize module 'enc-amf.dll'
13:31:15.716: [obs-browser]: Version 2.8.6
13:31:15.743: NVENC supported
13:31:15.823: Couldn't find VLC installation, VLC video source disabled

This one is the latest log:

Date: 2020-09-08 16-15-22.txt

16:15:22.947: CoInitializeEx succeeded: 0x00000001
16:15:22.947: CPU Name: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
16:15:22.947: CPU Speed: 3403MHz
16:15:22.947: Physical Cores: 4, Logical Cores: 8
16:15:22.947: Physical Memory: 32655MB Total, 25354MB Free
16:15:22.947: Windows Version: 10.0 Build 19041 (release: 2004; revision: 450; 64-bit)
16:15:22.947: Running as administrator: false
16:15:22.947: Aero is Enabled (Aero is always on for windows 8 and above)
16:15:22.947: Windows 10 Gaming Features:
16:15:22.947: Game Bar: Off
16:15:22.947: Game DVR: Off

 

[NeonsStyle]

+BUMP

 

[koala]

Bluescreen that requires computer reboot is a symptom of bad drivers or hardware issues. Since you made sure you're running the latest drivers, it seems your hardware isn't stable. Research around dxgmms1.sys results in either GPU or RAM issues. There may be an incompatibility between your mainboard and the GPU, or it may be the GPU isn't getting proper power from the power supply. In case it is a RAM issue, run a memory test. Use the Windows memory diagnostic tool.

It's not an OBS issue. No app can produce a bluescreen on proper hardware.

 

[SynfullTV]

I have the *exact* same issue. I game on my RTX 2060 and have my second monitor on my on-board Intel HD 4000. This has worked for many years through OBS, Streamlabs, and as of late, StreamElements OBS.Live.

Then one day, boom, firing up OBS results in a Windows 10 BSOD claiming dxgmms1.sys to be the issue.

I've done everything you have and found no solution to this. I even tried rolling back to previous versions of OBS as well as the latest v26rc2, no luck.

My only "solution" has been to disable the Intel HD 4000 display adapter and move my second monitor to the DVI port on the RTX 2060. Unfortunately this has a noticeable impact on my FPS when streaming so I've basically stopped streaming altogether.

Also of note, if I disable the GTX 2060 and only use the on-board video, OBS doesn't crash - it's ONLY when both display adapters are enabled that the system crashes.

As far as I can tell, this started after I installed the Windows 10 2004 update and that was a rather large update so I'm guessing something under the hood in Windows was updated/changed that is now causing this conflict.

 

[SynfullTV]

More investigative information:

- If I disable the Intel HD adapter
- Launch OBS on the GTX 2060
- Then re-enable the Intel HD adapter
- Drag the non-maximized window over to the Intel HD screen, it works.

However:

- If I try to full-screen OBS by dragging it to the screen edge, BSOD.
- If I close OBS and try to re-open it, BSOD.

But if I jump through those ridiculous hoops, it works....

Note: I've found that this doesn't consistently work. Sometimes when I drag it over to the second monitor, BSOD, but not everytime.

 

[SynfullTV]

Sorry for the multiple replies, evidently I can't edit/update a post after 10m.

I've found that this doesn't consistently work. Sometimes when I drag it over to the second monitor, BSOD, but not every time. It seems to be when the "Program" video crosses the threshold. the "Preview" is ok, but once "Program" goes over the line, BSOD.

 

[fladsoares]

Sorry for the multiple replies, evidently I can't edit/update a post after 10m.

I've found that this doesn't consistently work. Sometimes when I drag it over to the second monitor, BSOD, but not every time. It seems to be when the "Program" video crosses the threshold. the "Preview" is ok, but once "Program" goes over the line, BSOD.

I think that i found the solution doing this problem appears hahaha. This problem started when i activated the function "Hardware-accelerated GPU scheduling" in the display settings in Windows.

Clicking the right mouse button in the screen of the desktop, go to "Display Settings", down the page and click on "Graphic Settings", and turn off this function.

 

[AR-92]

I think that i found the solution doing this problem appears hahaha. This problem started when i activated the function "Hardware-accelerated GPU scheduling" in the display settings in Windows.

Clicking the right mouse button in the screen of the desktop, go to "Display Settings", down the page and click on "Graphic Settings", and turn off this function.

Man! You saved me! I had the same problem and your solution worked! Thanks a lot!

 

[Leolele99]

Oh my bloody god!
After so much searching I think this also fixed it for me! Thank you so much.

Such a shame, especially since that option was supposed to help with certain games in OBS.