Question / Help Red Screen with Black Magic Intensity Pro(Card)

Sh4dowPhoenix89

Sh4dowPhoenix89

New Member
Alright, so I've been streaming with my BMIP for a few weeks now, first started with Xsplit, then caught onto OBS seeing how much easier it was. Well I left for the weekend, came back all hyped up to stream and everything but my capture card was working. So I started with basic troubleshooting. Removed and re-added the Scenes and Sources, came up red screen again. Restarted my computer and again removed and re-added S&S. Then I took apart my tower and disconnected my cable to the card, tried S&S again. After tracing through all possible settings in OBS and reconnecting each cable associated with my streaming I still get the red screen. I'm at a loss of what to do and hope somebody here can help me. I can provide any data you need, some of it I might need assistance finding if it's OBS related as I saw in one post semi-similar to my issue the responded was asking for logs which I wouldn't know where to even look for that. I appreciate any help on the matter.

Brad
Sh4dowPhoenix89
 
Sh4dowPhoenix89

Sh4dowPhoenix89

New Member
Thank you Dodge for your reply, now with how many attempts I made, which one(s) should I post? I'll post the first one which should have the settings I was using before all this happened, and if others are requested I'll be happy to post them

Code: 
17:22:24: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
17:22:24: -------------------------------
17:22:24: CPU Name: AMD FX(tm)-8120 Eight-Core Processor
17:22:24: CPU Speed: 3114MHz
17:22:24: Physical Memory:  4095MB Total, 4095MB Free
17:22:24: stepping id: 2, model 1, family 15, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 8, total cores 4
17:22:24: monitor 1: pos={0, 0}, size={1920, 1080}
17:22:24: monitor 2: pos={1920, 0}, size={1600, 1200}
17:22:24: Windows Version: 6.2 Build 9200 
17:22:24: Aero is Enabled
17:22:24: -------------------------------
17:22:24: OBS Modules:
17:22:24: Base Address     Module
17:22:24: 00120000         OBS.exe
17:22:24: 6E930000         OBSApi.dll
17:22:24: 701F0000         DShowPlugin.dll
17:22:24: 727D0000         GraphicsCapture.dll
17:22:24: 71DE0000         NoiseGate.dll
17:22:24: ------------------------------------------
17:22:24: Adapter 1
17:22:24:   Video Adapter: ATI Radeon 3000 Graphics (Microsoft Corporation - WDDM v1.1)
17:22:24:   Video Adapter Dedicated Video Memory: 533262336
17:22:24:   Video Adapter Shared System Memory: 2947547136
17:22:24: =====Stream Start: 2013-06-23, 17:22:24===============================================
17:22:24:   Multithreaded optimizations: On
17:22:24:   Base resolution: 1080x720
17:22:24:   Output resolution: 1080x720
17:22:24: ------------------------------------------
17:22:24: Loading up D3D10...
17:22:24: Playback device {0.0.0.00000000}.{4ad4b5c8-69a7-4b7a-84df-306e0a744f57}
17:22:24: ------------------------------------------
17:22:24: Using desktop audio input: Headset & Stream (Blackmagic Audio)
17:22:24: ------------------------------------------
17:22:24: Using auxilary audio input: TurtleBeach x12 (2- High Definition Audio Device)
17:22:24: ------------------------------------------
17:22:24: Audio Encoding: AAC
17:22:24:     bitrate: 128
Warning -- DShowPlugin: Invalid audio device: name 'Line In (2- High Definition Audio Device)', path '(null)'
17:22:25: DShowPlugin: No audio pin, result = 80004005
17:22:25: ------------------------------------------
17:22:25:     device: Logitech HD Webcam C270,
17:22:25:     device id \\?\usb#vid_046d&pid_0825&mi_00#7&1683d018&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
17:22:25:     chosen type: I420, usingFourCC: false, res: 960x720 - 960x720, frameIntervals: 333333-2000000, fourCC: 'I420'
17:22:25:     audio device: Line In (2- High Definition Audio Device),
17:22:25:     audio device id (null),
17:22:25: 
17:22:25: Using directshow input
17:22:25: Using bitmap image
Warning -- DShowPlugin: Unable to find appropriate resolution
17:22:25: Using directshow input
17:22:26: ------------------------------------------
17:22:26: Video Encoding: x264
17:22:26:     fps: 45
17:22:26:     width: 1080, height: 720
17:22:26:     preset: veryfast
17:22:26:     CBR: no
17:22:26:     CFR: no
17:22:26:     max bitrate: 4000
17:22:26:     buffer size: 4000
17:22:26:     quality: 7
17:22:26: ------------------------------------------
Warning -- DShowPlugin: Invalid audio device: name 'Line In (2- High Definition Audio Device)', path '(null)'
17:23:11: DShowPlugin: No audio pin, result = 80004005
17:23:11: ------------------------------------------
17:23:11:     device: Logitech HD Webcam C270,
17:23:11:     device id \\?\usb#vid_046d&pid_0825&mi_00#7&1683d018&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
17:23:11:     chosen type: I420, usingFourCC: false, res: 960x720 - 960x720, frameIntervals: 333333-2000000, fourCC: 'I420'
17:23:11:     audio device: Line In (2- High Definition Audio Device),
17:23:11:     audio device id (null),
17:23:11: 
17:23:11: Using directshow input
Warning -- DShowPlugin: Invalid audio device: name 'Line In (2- High Definition Audio Device)', path '(null)'
17:23:13: DShowPlugin: No audio pin, result = 80004005
17:23:13: ------------------------------------------
17:23:13:     device: Logitech HD Webcam C270,
17:23:13:     device id \\?\usb#vid_046d&pid_0825&mi_00#7&1683d018&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
17:23:13:     chosen type: I420, usingFourCC: false, res: 960x720 - 960x720, frameIntervals: 333333-2000000, fourCC: 'I420'
17:23:13:     audio device: Line In (2- High Definition Audio Device),
17:23:13:     audio device id (null),
17:23:13: 
17:23:13: Using directshow input
Warning -- DShowPlugin: Invalid audio device: name 'Line In (2- High Definition Audio Device)', path '(null)'
17:23:15: DShowPlugin: No audio pin, result = 80004005
17:23:15: ------------------------------------------
17:23:15:     device: Logitech HD Webcam C270,
17:23:15:     device id \\?\usb#vid_046d&pid_0825&mi_00#7&1683d018&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
17:23:15:     chosen type: I420, usingFourCC: false, res: 960x720 - 960x720, frameIntervals: 333333-2000000, fourCC: 'I420'
17:23:15:     audio device: Line In (2- High Definition Audio Device),
17:23:15:     audio device id (null),
17:23:15: 
17:23:15: Using directshow input
Warning -- DShowPlugin: Unable to find appropriate resolution
17:23:39: Using directshow input
Warning -- DShowPlugin: Unable to find appropriate resolution
17:24:46: Using bitmap image
Warning -- DShowPlugin: Unable to find appropriate resolution
17:25:58: Using directshow input
 
dodgepong

dodgepong

Administrator
Community Helper
I believe you are having a problem because you are trying to stream at a strange resolution, and OBS can't find a matching resolution on your capture card. I recommend changing your OBS resolution to match your monitor resolution (1920x1080 according to your log) and then downscaling where needed. 1080x720 is not a normal resolution by any means.
 
Sh4dowPhoenix89

Sh4dowPhoenix89

New Member
Thats the thing though, it's been working at those settings for roughly a month now. I'll try it again just to make sure though. I'll post the log when I get it tried.
 
Sh4dowPhoenix89

Sh4dowPhoenix89

New Member
Well as stunned as I am, you were right Dodge, it was something to do with my resolution. Don't make sense why it went all haywire on me, but I can't thank you enough.

Final Test Log
Code: 
10:55:56: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
10:55:56: -------------------------------
10:55:56: CPU Name: AMD FX(tm)-8120 Eight-Core Processor
10:55:56: CPU Speed: 3114MHz
10:55:56: Physical Memory:  4095MB Total, 4095MB Free
10:55:56: stepping id: 2, model 1, family 15, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 8, total cores 4
10:55:56: monitor 1: pos={0, 0}, size={1920, 1080}
10:55:56: monitor 2: pos={1920, 0}, size={1600, 1200}
10:55:56: Windows Version: 6.2 Build 9200 
10:55:56: Aero is Enabled
10:55:56: -------------------------------
10:55:56: OBS Modules:
10:55:56: Base Address     Module
10:55:56: 00830000         OBS.exe
10:55:56: 68670000         OBSApi.dll
10:55:56: 68130000         DShowPlugin.dll
10:55:56: 68110000         GraphicsCapture.dll
10:55:56: 680F0000         NoiseGate.dll
10:55:56: ------------------------------------------
10:55:56: Adapter 1
10:55:56:   Video Adapter: ATI Radeon 3000 Graphics (Microsoft Corporation - WDDM v1.1)
10:55:56:   Video Adapter Dedicated Video Memory: 533262336
10:55:56:   Video Adapter Shared System Memory: 2947547136
10:55:56: =====Stream Start: 2013-06-24, 10:55:56===============================================
10:55:56:   Multithreaded optimizations: On
10:55:56:   Base resolution: 1280x720
10:55:56:   Output resolution: 1280x720
10:55:56: ------------------------------------------
10:55:56: Loading up D3D10...
10:55:56: Playback device {0.0.0.00000000}.{4ad4b5c8-69a7-4b7a-84df-306e0a744f57}
10:55:56: ------------------------------------------
10:55:56: Using desktop audio input: Headset & Stream (Blackmagic Audio)
10:55:56: ------------------------------------------
10:55:56: Using auxilary audio input: TurtleBeach x12 (2- High Definition Audio Device)
10:55:56: ------------------------------------------
10:55:56: Audio Encoding: AAC
10:55:56:     bitrate: 128
10:55:56: ------------------------------------------
10:55:56:     device: Blackmagic WDM Capture,
10:55:56:     device id \\?\decklink#avstream#5&1f9974f3&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\decklinkcapture1,
10:55:56:     chosen type: HDYC, usingFourCC: true, res: 1280x720 - 1280x720, frameIntervals: 166833-166833, fourCC: 'HDYC'
10:55:56:     audio device: Disable,
10:55:56:     audio device id Disabled,
10:55:56: 
10:55:56: Using directshow input
10:55:57: ------------------------------------------
10:55:57: Video Encoding: x264
10:55:57:     fps: 45
10:55:57:     width: 1280, height: 720
10:55:57:     preset: veryfast
10:55:57:     CBR: no
10:55:57:     CFR: no
10:55:57:     max bitrate: 3600
10:55:57:     buffer size: 3600
10:55:57:     quality: 7
10:55:57: ------------------------------------------
10:55:59: Total frames rendered: 55, number of frames that lagged: 31 (56.36%) (it's okay for some frames to lag)
10:55:59: =====Stream End: 2013-06-24, 10:55:59=================================================
10:56:35: 
10:56:35: Profiler results:
10:56:35: 
10:56:35: ==============================================================
10:56:35: frame - [100%] [avg time: 34.553 ms] [avg calls per frame: 1] [children: 97.4%] [unaccounted: 2.61%]
10:56:35: | scene->Preprocess - [13.5%] [avg time: 4.665 ms] [avg calls per frame: 1]
10:56:35: | video encoding and uploading - [83.9%] [avg time: 28.986 ms] [avg calls per frame: 1] [children: 83.9%] [unaccounted: 0.0318%]
10:56:35: | | CopyResource - [79.6%] [avg time: 27.507 ms] [avg calls per frame: 0]
10:56:35: | | conversion to 4:2:0 - [0.0116%] [avg time: 0.004 ms] [avg calls per frame: 0]
10:56:35: | | call to encoder - [4.24%] [avg time: 1.464 ms] [avg calls per frame: 0]
10:56:35: | | sending stuff out - [0%] [avg time: 0 ms] [avg calls per frame: 0]
10:56:35: ==============================================================
10:56:35:

Much appreciate it Dodge.
 
dodgepong

dodgepong

Administrator
Community Helper
No problem.

Though I have to say that you do seem to be lagging frames...You appear to be overloading your poor integrated GPU a bit. I recommend dropping down to 30fps. According to your profiler, your GPU can't really handle anything faster than that without lagging frames. If you're trying to find ways to upgrade your system, I highly recommend getting a discrete graphics card. There are some perfectly serviceable ones that are quite affordable.
 
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