Question / Help Recurring OBS instability killing streams, need help

Hyoumaru

New Member
I stream using OBS as part of my way of earning money via artwork. However, for the last three weeks, I've been suffering from massive instability issues when using OBS, and I'm running out of options.

For about an hour or a little less, things are okay. However, around that point, the OBS indicator starts flashing from green back to red, and the framerate drops until the stream is stuck in perpetual buffering. If I stop for about a half hour and come back later, it's fine again, but eventually in a half hour-to-45 minutes it'll start happening all over again.

I've attempted to troubleshoot this problem using every possible vector I can think of but continue to come up empty. I've checked my internet connection up and down, both wi-fi and Ethernet cable and have concluded it's not the cause of the issue. I've lowered my bitrate and my FPS, still nothing. I've tried this with both OBS Studio and the older OBS program, the issue spread across both platforms as if they were the same one. I've opened up a firewall port reported to resolve issues, and it did not work. I'm at a complete loss as to what's causing this problem and the inability to stream artwork for commissions is really starting to create problems for my livelihood.

I'm desperate for help at this point, and would be deeply grateful if anybody could help pinpoint what's going on here and point me in the right direction as to how to resolve it. Attached is the log file of my last attempt to run a stress test to see if I had resolved the issue, of which I failed to do.
 

Attachments

  • 2019-07-06-2212-22.log
    27.6 KB · Views: 22

Hyoumaru

New Member
I replaced the modem and router, opened the security port in question, tried both wired and wireless and did another run specifically with the newest version of OBS. The same problem is still happening, about an hour and a half into the stream OBS stops detecting the connection and the stream straight up dies, while the connection itself and everything else is seemingly just fine.

I'm uploading the log from that because I'm not tech-savvy enough to understand what the log is trying to say and if the answer to what's causing the problems is anywhere in here, I've no idea what it is.
 

Attachments

  • 2019-07-27 22-48-03.txt
    6.1 KB · Views: 6

Sukiyucky

Member
Take some time to read your log file. There were clues that pointed at your problem.

Your first log file:
22:12:30: Using RTMP service: Twitch
22:12:30: Server selection: rtmp://live.twitch.tv/app
22:12:31: Interface: Broadcom 802.11n Network Adapter (802.11, 252 mbps)


Your second log file:
22:48:20.261: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://live.us-east1.picarto.tv/golive...
22:48:20.310: [rtmp stream: 'simple_stream'] Interface: Broadcom 802.11n Network Adapter (802.11, 333 mbps)
22:48:23.534: [rtmp stream: 'simple_stream'] Connection to rtmp://live.us-east1.picarto.tv/golive successful


802.11n is wireless. Don't use wireless to stream. It is slow. It will introduce instability and is not recommended. Switch to your Ethernet adapter by going to Windows networking.

Also, just to make sure your expectations are in order, you don't have a good computer to do streaming. Don't even bother going for 1920x1080. 1280x720 (720p) would be a challenge. More like 640x480@60FPS (480p) is reasonable.

Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz - average performance, about 20% performance of top CPU of today
NVIDIA GeForce GT 650M - Extremely weak, about 1% performance of top GPU today
 

Hyoumaru

New Member
Take some time to read your log file. There were clues that pointed at your problem.

Your first log file:
22:12:30: Using RTMP service: Twitch
22:12:30: Server selection: rtmp://live.twitch.tv/app
22:12:31: Interface: Broadcom 802.11n Network Adapter (802.11, 252 mbps)


Your second log file:
22:48:20.261: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://live.us-east1.picarto.tv/golive...
22:48:20.310: [rtmp stream: 'simple_stream'] Interface: Broadcom 802.11n Network Adapter (802.11, 333 mbps)
22:48:23.534: [rtmp stream: 'simple_stream'] Connection to rtmp://live.us-east1.picarto.tv/golive successful


802.11n is wireless. Don't use wireless to stream. It is slow. It will introduce instability and is not recommended. Switch to your Ethernet adapter by going to Windows networking.

Also, just to make sure your expectations are in order, you don't have a good computer to do streaming. Don't even bother going for 1920x1080. 1280x720 (720p) would be a challenge. More like 640x480@60FPS (480p) is reasonable.

Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz - average performance, about 20% performance of top CPU of today
NVIDIA GeForce GT 650M - Extremely weak, about 1% performance of top GPU today

Nothing changed between the wireless and wired attempts, this log was just from the wireless attempt.

This computer had been streaming fine using this same setup for two years, I don't understand how all of the sudden it's just no longer suitable.
 

Sukiyucky

Member
As Koala said, your OBS version is no longer supported. You got my recommendations moving forward. If I were you, I would download the newest version and plug in Ethernet.... good luck.
 

Hyoumaru

New Member
Alright, new hardware, latest version of OBS Studio, same exact problem happened, log attached.

I can only conclude it's an issue with the ISP now.
 

Attachments

  • 2019-08-03 22-08-49.txt
    12.4 KB · Views: 8
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