Recording problems in WIN10 after OBS 30.0.2 release

Benedyglen

New Member
Hi! I'm using successfully and happily OBS since 2020 and had never a problem... Since last update I can't record neither video nor audio, I read somewhere that I had to update my sound card, but it's already updated.... Can you please help? I paste log file here:

12:38:23.003: CPU Name: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

12:38:23.003: CPU Speed: 3392MHz

12:38:23.003: Physical Cores: 4, Logical Cores: 8

12:38:23.003: Physical Memory: 16258MB Total, 9437MB Free

12:38:23.003: Windows Version: 10.0 Build 19045 (release: 22H2; revision: 3803; 64-bit)

12:38:23.003: Running as administrator: false

12:38:23.003: Windows 10/11 Gaming Features:

12:38:23.003: Game DVR: On

12:38:23.003: Game Mode: Probably On (no reg key set)

12:38:23.005: Sec. Software Status:

12:38:23.007: Microsoft Defender Antivirus: enabled (AV)

12:38:23.007: Windows Firewall: enabled (FW)

12:38:23.008: Current Date/Time: 2024-01-08, 12:38:23

12:38:23.008: Browser Hardware Acceleration: true

12:38:23.008: Hide OBS windows from screen capture: false

12:38:23.008: Qt Version: 6.5.3 (runtime), 6.5.3 (compiled)

12:38:23.008: Portable mode: false

12:38:23.251: OBS 30.0.2 (64-bit, windows)

12:38:23.251: ---------------------------------

12:38:23.251: ---------------------------------

12:38:23.252: audio settings reset:

12:38:23.252: samples per sec: 48000

12:38:23.252: speakers: 2

12:38:23.252: max buffering: 960 milliseconds

12:38:23.252: buffering type: dynamically increasing

12:38:23.253: ---------------------------------

12:38:23.253: Initializing D3D11...

12:38:23.253: Available Video Adapters:

12:38:23.255: Adapter 0: Intel(R) HD Graphics 4000

12:38:23.255: Dedicated VRAM: 33554432 (0.0 GiB)

12:38:23.255: Shared VRAM: 1845493760 (1.7 GiB)

12:38:23.255: PCI ID: 8086:0162

12:38:23.255: HAGS Status: Disabled (Default: No, Driver status: Unsupported)

12:38:23.256: Driver Version: 10.18.10.4358

12:38:23.257: output 0:

12:38:23.257: name=SW9C

12:38:23.257: pos={0, 0}

12:38:23.257: size={1400, 1050}

12:38:23.257: attached=true

12:38:23.257: refresh=75

12:38:23.257: bits_per_color=8

12:38:23.257: space=RGB_FULL_G22_NONE_P709

12:38:23.257: sdr_white_nits=80

12:38:23.257: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]

12:38:23.257: dpi=96 (100%)

12:38:23.257: id=\\?\DISPLAY#SYT1940#4&33c669b8&0&UID16843008#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}

12:38:23.257: alt_id=\\.\DISPLAY1

12:38:23.260: Loading up D3D11 on adapter Intel(R) HD Graphics 4000 (0)

12:38:23.265: D3D11 loaded successfully, feature level used: b000

12:38:23.265: DXGI increase maximum frame latency success

12:38:25.370: ---------------------------------

12:38:25.370: video settings reset:

12:38:25.370: base resolution: 1400x1050

12:38:25.370: output resolution: 960x720

12:38:25.370: downscale filter: Bicubic

12:38:25.370: fps: 60/1

12:38:25.370: format: NV12

12:38:25.370: YUV mode: Rec. 709/Partial

12:38:25.370: NV12 texture support enabled

12:38:25.370: P010 texture support not available

12:38:25.371: Audio monitoring device:

12:38:25.371: name: Predefinito

12:38:25.371: id: default

12:38:25.371: ---------------------------------

12:38:25.376: No AJA devices found, skipping loading AJA UI plugin

12:38:25.376: Failed to initialize module 'aja-output-ui.dll'

12:38:25.378: No AJA devices found, skipping loading AJA plugin

12:38:25.378: Failed to initialize module 'aja.dll'

12:38:25.379: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin

12:38:25.381: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded

12:38:25.382: Failed to load 'en-US' text for module: 'decklink-captions.dll'

12:38:25.384: Failed to load 'en-US' text for module: 'decklink-output-ui.dll'

12:38:25.388: A DeckLink iterator could not be created. The DeckLink drivers may not be installed

12:38:25.388: Failed to initialize module 'decklink.dll'

12:38:25.418: [AMF] Unable to load 'amfrt64.dll', error code 126.

12:38:25.420: [AMF] AMF Test failed due to one or more errors.

12:38:25.420: Failed to initialize module 'enc-amf.dll'

12:38:25.431: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin

12:38:25.431: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin

12:38:25.432: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin

12:38:25.445: [obs-browser]: Version 2.22.2

12:38:25.445: [obs-browser]: CEF Version 103.0.5060.134 (runtime), 103.0.0-5060-shared-textures.2594+gc69ad37+chromium-103.0.5060.134 (compiled)

12:38:25.451: [noise suppress]: NVIDIA denoiser disabled, redistributable not found or could not be loaded.

12:38:25.452: Failed to get NVVideoEffects.dll version info size

12:38:25.453: [NVIDIA VIDEO FX]: FX disabled, redistributable not found or could not be loaded.

12:38:25.511: [obs-websocket] [obs_module_load] you can haz websockets (Version: 5.3.4 | RPC Version: 1)

12:38:25.511: [obs-websocket] [obs_module_load] Qt version (compile-time): 6.5.3 | Qt version (run-time): 6.5.3

12:38:25.511: [obs-websocket] [obs_module_load] Linked ASIO Version: 102800

12:38:25.521: [obs-websocket] [obs_module_load] Module loaded.

12:38:25.530: [vlc-video]: VLC 3.0.20 Vetinari found, VLC video source enabled

12:38:25.647: ---------------------------------

12:38:25.647: Loaded Modules:

12:38:25.647: win-wasapi.dll

12:38:25.647: win-dshow.dll

12:38:25.647: win-capture.dll

12:38:25.647: vlc-video.dll

12:38:25.647: text-freetype2.dll

12:38:25.647: rtmp-services.dll

12:38:25.647: obs-x264.dll

12:38:25.647: obs-websocket.dll

12:38:25.647: obs-webrtc.dll

12:38:25.647: obs-vst.dll

12:38:25.647: obs-transitions.dll

12:38:25.647: obs-text.dll

12:38:25.647: obs-qsv11.dll

12:38:25.647: obs-outputs.dll

12:38:25.647: obs-filters.dll

12:38:25.647: obs-ffmpeg.dll

12:38:25.647: obs-browser.dll

12:38:25.647: image-source.dll

12:38:25.647: frontend-tools.dll

12:38:25.647: decklink-output-ui.dll

12:38:25.647: decklink-captions.dll

12:38:25.647: coreaudio-encoder.dll

12:38:25.647: ---------------------------------

12:38:25.648: QWidget::setTabOrder: 'first' and 'second' must be in the same window

12:38:25.648: ==== Startup complete ===============================================

12:38:25.707: All scene data cleared

12:38:25.707: ------------------------------------------------

12:38:25.729: [win-wasapi: 'Audio del desktop'] update settings:

12:38:25.729: device id: default

12:38:25.729: use device timing: 1

12:38:25.732: [Loaded global audio device]: 'Audio del desktop'

12:38:25.732: [win-wasapi: 'Cattura l'audio in uscita'] update settings:

12:38:25.732: device id: {0.0.0.00000000}.{874bfaaf-c8aa-434b-8526-3b5657b207bf}

12:38:25.732: use device timing: 1

12:38:25.734: [window-capture: 'Cattura la finestra'] update settings:

12:38:25.734: executable: chrome.exe

12:38:25.734: method selected: Automatic

12:38:25.734: method chosen: WGC

12:38:25.734: force SDR: false

12:38:25.736: Switched to scene 'Scena'

12:38:25.737: ------------------------------------------------

12:38:25.737: Loaded scenes:

12:38:25.737: - scene 'Scena':

12:38:25.737: - source: 'Browser' (browser_source)

12:38:25.737: - source: 'Cattura la finestra' (window_capture)

12:38:25.737: - source: 'Cattura l'audio in uscita' (wasapi_output_capture)

12:38:25.737: ------------------------------------------------

12:38:25.854: WASAPI: Device 'Altoparlanti (Realtek High Definition Audio)' [48000 Hz] initialized (source: Audio del desktop)

12:38:25.860: WASAPI: Device 'Altoparlanti (Realtek High Definition Audio)' [48000 Hz] initialized (source: Cattura l'audio in uscita)

12:39:41.038: OpenType support missing for "Open Sans", script 11

12:39:41.038: OpenType support missing for "Arial", script 11

12:39:41.039: OpenType support missing for "Tahoma", script 11

12:39:41.042: OpenType support missing for "MS UI Gothic", script 11

12:39:41.052: OpenType support missing for "SimSun", script 11

12:39:41.053: OpenType support missing for "Segoe UI Emoji", script 11

12:39:41.062: OpenType support missing for "Segoe UI Symbol", script 11

12:39:41.066: OpenType support missing for "Open Sans", script 12

12:39:41.067: OpenType support missing for "Arial", script 12

12:39:41.067: OpenType support missing for "Tahoma", script 12

12:39:41.068: OpenType support missing for "MS UI Gothic", script 12

12:39:41.068: OpenType support missing for "SimSun", script 12

12:39:41.068: OpenType support missing for "Segoe UI Emoji", script 12

12:39:41.069: OpenType support missing for "Segoe UI Symbol", script 12

12:39:41.069: OpenType support missing for "Open Sans", script 16

12:39:41.070: OpenType support missing for "Arial", script 16

12:39:41.070: OpenType support missing for "Tahoma", script 16

12:39:41.071: OpenType support missing for "MS UI Gothic", script 16

12:39:41.071: OpenType support missing for "SimSun", script 16

12:39:41.071: OpenType support missing for "Segoe UI Emoji", script 16

12:39:41.072: OpenType support missing for "Segoe UI Symbol", script 16

12:39:41.074: OpenType support missing for "Open Sans", script 20

12:39:41.074: OpenType support missing for "Arial", script 20

12:39:41.075: OpenType support missing for "Tahoma", script 20

12:39:41.075: OpenType support missing for "MS UI Gothic", script 20

12:39:41.076: OpenType support missing for "SimSun", script 20

12:39:41.076: OpenType support missing for "Segoe UI Emoji", script 20

12:39:41.077: OpenType support missing for "Segoe UI Symbol", script 20

12:41:05.399: Settings changed (outputs)

12:41:05.399: ------------------------------------------------

12:41:20.948: >>> new qsv encoder

12:41:20.948: [qsv encoder: 'simple_video_recording'] settings:

12:41:20.948: codec: H.264

12:41:20.948: rate_control: CQP

12:41:20.948: qpi: 23

12:41:20.948: qpb: 23

12:41:20.948: qpp: 23

12:41:20.948: target_usage: TU4

12:41:20.948: profile: high

12:41:20.948: keyint: 0

12:41:20.948: latency: normal

12:41:20.948: b-frames: 0

12:41:20.948: enhancements: on

12:41:20.948: fps_num: 60

12:41:20.948: fps_den: 1

12:41:20.948: width: 960

12:41:20.948: height: 720

12:41:20.948: [qsv encoder: 'simple_video_recording'] debug info:

12:41:20.957: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)

12:41:20.957: [qsv encoder: 'simple_video_recording'] qsv failed to load

12:41:20.957: major: 1

12:41:20.957: minor: 0

12:41:20.957: interval: 1

12:41:20.957: GopPictSize: 0

12:41:20.957: g_pts2dtsShift: 0

12:45:04.724: [window-capture: 'Cattura la finestra'] update settings:

12:45:04.724: executable: chrome.exe

12:45:04.724: method selected: Automatic

12:45:04.724: method chosen: WGC

12:45:04.724: force SDR: false

12:45:11.828: >>> new qsv encoder

12:45:11.828: [qsv encoder: 'simple_video_recording'] settings:

12:45:11.828: codec: H.264

12:45:11.828: rate_control: CQP

12:45:11.828: qpi: 23

12:45:11.828: qpb: 23

12:45:11.828: qpp: 23

12:45:11.828: target_usage: TU4

12:45:11.828: profile: high

12:45:11.828: keyint: 0

12:45:11.828: latency: normal

12:45:11.828: b-frames: 0

12:45:11.828: enhancements: on

12:45:11.828: fps_num: 60

12:45:11.828: fps_den: 1

12:45:11.828: width: 960

12:45:11.828: height: 720

12:45:11.828: [qsv encoder: 'simple_video_recording'] debug info:

12:45:11.838: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)

12:45:11.838: [qsv encoder: 'simple_video_recording'] qsv failed to load

12:45:11.838: major: 1

12:45:11.838: minor: 0

12:45:11.838: interval: 1

12:45:11.838: GopPictSize: 0

12:45:11.838: g_pts2dtsShift: 0

Thank you
 

Suslik V

Active Member
Code:
12:45:11.838: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)
12:45:11.838: [qsv encoder: 'simple_video_recording'] qsv failed to load

Means that your CPU is too old for new OBS. Try erlier version OBS (v29.1.3 or similar).
Or you may try to change encoder from hardware QSV to something else in OBS settings.

For details see:
 

Benedyglen

New Member
Code:
12:45:11.838: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)
12:45:11.838: [qsv encoder: 'simple_video_recording'] qsv failed to load

Means that your CPU is too old for new OBS. Try erlier version OBS (v29.1.3 or similar).
Or you may try to change encoder from hardware QSV to something else in OBS settings.

For details see:
Thank you very much!
 
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