Question / Help Recording problem

sezbicki

New Member
If I try to stream, I can do that. If i try to record I get one of two messages.
1:" An unspecified error occurred while recording." this occurs when I have the Type set to "custom output (FFmpeg)" in settings>output>recording>type

2: "Starting the output failed. Please check the log for details. Note if you are using the NVENC encoders, make sure your video drivers are up to date." This occurs when i have the Type set to "standard" in settings>output>recording>type.

In some research i found it might have to do with memory and reserved memory. I noticed that I can do a normal screen capture when my game is closed. If i try recording the game I get these messages. I do remember being able to record flawlessly before. If it is a memory problem, is there a simple way how to resolve the issue without upgrading memory. I was thinking about doing this anyway so if that is the only way, now might be the right time to do so.

2 key notes:
1. I reverted back to the previous version of my driver because it cause more problems with quality and OBS. I can stream fine though. Is it really just not letting me record because my driver isn't the newest version even though I was able to record on this version before?
2. If i use the "x264" encoder i can record but the quality is very poor. my frames drop a little bit but I get lag that has nothing to do with frames. this was a problem before but i'm pretty sure I was still able to record on the NVENC encoder. It is possible that I was recording on x264 and I just ran into a problem with that.


here are the logs. hopefully someone can point out what the problem is. Thanks in advance!
log for "standard": https://hastebin.com/ujabumizit
log for "Custom output (FFmpeg) https://hastebin.com/uqufemojez
 
DDU helps to remove video drivers (full uninstall) making kind of "clear" install.

In your log I see now:
Code:
14:27:58.571: error:   OpenEncodeSessionEx failed: out of memory (10)
14:27:58.595: fatal:   No NVENC capable devices found
14:27:58.595: [NVENC encoder: 'recording_h264'] Failed to open NVENC codec: Generic error in an external library

I think, you need to restart PC after this error happened. You out of memory. The error is from NVIDIA's drivers.
You can read interesting info in the https://devtalk.nvidia.com/default/...-on-multi-gpu-cards-fails-with-out-of-memory/
(the last message is more than year old, but the problem seems to be the same - if you run HW encoder - do not stop it, until you really need to stop it).
 
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