Bug Report Record button not working

M

Michael Timothy

New Member
At first, I was able to record with Display Capture and Windows Capture, then I attempted to record with Game Capture to record the game, "Team Fortress 2", The Record button remained the same as "Start Recording" and nothing recorded. I read only a few threads about this topic since there wasn't many and none of them solved my problem.

Here is the log after I clicked the Record Button:

10:05:51.751: CPU Name: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
10:05:51.752: CPU Speed: 2394MHz
10:05:51.752: Physical Cores: 2, Logical Cores: 4
10:05:51.752: Physical Memory: 4095MB Total, 4095MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
10:05:51.752: Windows Version: 6.3 Build 9600 (revision: 17415; 64-bit)
10:05:51.752: Running as administrator: false
10:05:51.752: Aero is Enabled (Aero is always on for windows 8 and above)
10:05:51.752: Portable mode: false
10:05:51.764: OBS 0.16.6 (windows)
10:05:51.764: ---------------------------------
10:05:51.765: ---------------------------------
10:05:51.765: audio settings reset:
10:05:51.765: samples per sec: 44100
10:05:51.765: speakers: 2
10:05:51.767: ---------------------------------
10:05:51.767: Initializing D3D11..
10:05:51.767: Available Video Adapters:
10:05:51.768: Adapter 1: Intel(R) HD Graphics 5500
10:05:51.768: Dedicated VRAM: 0
10:05:51.768: Shared VRAM: 4026527744
10:05:51.769: output 1: pos={0, 0}, size={1366, 768}, attached=true
10:05:51.769: Adapter 2: AMD Radeon R7 M260
10:05:51.769: Dedicated VRAM: 2135097344
10:05:51.769: Shared VRAM: 2159804416
10:05:51.771: Loading up D3D11 on adapter Intel(R) HD Graphics 5500 (0)
10:05:51.779: D3D11 loaded sucessfully, feature level used: 45056
10:05:52.782: ---------------------------------
10:05:52.782: video settings reset:
10:05:52.782: base resolution: 1366x768
10:05:52.782: output resolution: 1364x768
10:05:52.782: downscale filter: Lanczos
10:05:52.782: fps: 60000/1001
10:05:52.782: format: I444
10:05:52.784: ---------------------------------
10:05:52.793: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
10:05:52.795: [AMF Encoder] Version 1.4.2.3
10:05:52.811: [AMF Encoder] Runtime Library is on Version 1;4;0;0;1.2;201612191508.
10:05:52.811: [AMF Encoder] Runtime is on Version 1.4.0.0, compiled against Version 1.3.0.5.
10:05:52.829: LoadLibrary failed for 'nvEncodeAPI.dll': The specified module could not be found.
10:05:52.829: (126)
10:05:52.861: Couldn't find VLC installation, VLC video source disabled
10:05:52.875: No blackmagic support
10:05:53.001: ---------------------------------
10:05:53.001: Loaded Modules:
10:05:53.001: win-wasapi.dll
10:05:53.002: win-mf.dll
10:05:53.002: win-dshow.dll
10:05:53.002: win-decklink.dll
10:05:53.002: win-capture.dll
10:05:53.002: vlc-video.dll
10:05:53.002: text-freetype2.dll
10:05:53.003: rtmp-services.dll
10:05:53.003: obs-x264.dll
10:05:53.003: obs-transitions.dll
10:05:53.003: obs-text.dll
10:05:53.003: obs-qsv11.dll
10:05:53.003: obs-outputs.dll
10:05:53.003: obs-filters.dll
10:05:53.003: obs-ffmpeg.dll
10:05:53.003: image-source.dll
10:05:53.004: frontend-tools.dll
10:05:53.004: enc-amf.dll
10:05:53.004: coreaudio-encoder.dll
10:05:53.004: ==== Startup complete ===============================================
10:05:53.008: All scene data cleared
10:05:53.008: ------------------------------------------------
10:05:53.039: WASAPI: Device 'Speakers (2- High Definition Audio Device)' initialized
10:05:53.049: WASAPI: Device 'Microphone (2- High Definition Audio Device)' initialized
10:05:53.051: [game-capture: 'Game Capture'] attempting to hook fullscreen process: explorer.exe
10:05:53.051: [game-capture: 'Game Capture'] cannot capture explorer.exe due to being blacklisted
10:05:53.066: Switched to scene 'Hyperion'
10:05:53.066: ------------------------------------------------
10:05:53.066: Loaded scenes:
10:05:53.066: - scene 'Hyperion':
10:05:53.066: - source: 'Display Capture' (monitor_capture)
10:05:53.066: - source: 'Window Capture' (window_capture)
10:05:53.066: - source: 'Game Capture' (game_capture)
10:05:53.066: ------------------------------------------------
10:05:53.074: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
10:05:54.760: [AMF Encoder] Starting up...
10:05:54.777: [AMF Encoder] <Plugin::AMD::VCECapabilities::Refresh> Failed to create component for device 'AMD Radeon R7 M260' with codec 'AMFVideoEncoderVCE_AVC', error AMF_ENCODER_NOT_PRESENT (code 36).
10:05:54.779: [AMF Encoder] <Plugin::AMD::VCECapabilities::Refresh> Failed to create component for device 'AMD Radeon R7 M260' with codec 'AMFVideoEncoderVCE_SVC', error AMF_ENCODER_NOT_PRESENT (code 36).
10:05:54.814: [AMF Encoder] <Plugin::AMD::VCEEncoder::VCEEncoder> Creating a component object failed with error AMF_ENCODER_NOT_PRESENT (code 36).
10:05:54.823: [AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
10:05:54.823: [AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
10:05:54.823: [AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
10:05:54.823: [AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
10:05:54.823: [AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
10:05:54.823: [AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
10:05:54.833: [AMF Encoder] Exception: <Plugin::AMD::VCEEncoder::VCEEncoder> Creating a component object failed with error AMF_ENCODER_NOT_PRESENT (code 36).
10:05:54.833: [AMF Encoder] Unable to create Encoder, see log for more information.

Help would be appreciated. I am also, by the way, using the AMD Advanced Media Framework Encoder Plugin, but I still had this problem before I installed the plugin.
 
M

Michael Timothy

New Member
Still doesn't work

After I opened the updated OBS and clicked the "Start Record" button:

12:44:00.149: CPU Name: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
12:44:00.149: CPU Speed: 2394MHz
12:44:00.149: Physical Cores: 2, Logical Cores: 4
12:44:00.149: Physical Memory: 8107MB Total, 6538MB Free
12:44:00.149: Windows Version: 6.3 Build 9600 (revision: 17415; 64-bit)
12:44:00.149: Running as administrator: false
12:44:00.149: Aero is Enabled (Aero is always on for windows 8 and above)
12:44:00.150: Portable mode: false
12:44:00.159: OBS 17.0.0 (64bit, windows)
12:44:00.159: ---------------------------------
12:44:00.159: ---------------------------------
12:44:00.159: audio settings reset:
12:44:00.159: samples per sec: 44100
12:44:00.159: speakers: 2
12:44:00.161: ---------------------------------
12:44:00.161: Initializing D3D11..
12:44:00.161: Available Video Adapters:
12:44:00.162: Adapter 1: Intel(R) HD Graphics 5500
12:44:00.162: Dedicated VRAM: 0
12:44:00.162: Shared VRAM: 4026527744
12:44:00.162: output 1: pos={0, 0}, size={1366, 768}, attached=true
12:44:00.162: Adapter 2: AMD Radeon R7 M260
12:44:00.162: Dedicated VRAM: 2135097344
12:44:00.162: Shared VRAM: 4026531840
12:44:00.164: Loading up D3D11 on adapter Intel(R) HD Graphics 5500 (0)
12:44:00.170: D3D11 loaded sucessfully, feature level used: 45056
12:44:00.696: ---------------------------------
12:44:00.696: video settings reset:
12:44:00.696: base resolution: 1366x768
12:44:00.696: output resolution: 1364x768
12:44:00.696: downscale filter: Lanczos
12:44:00.696: fps: 60000/1001
12:44:00.696: format: I444
12:44:00.697: ---------------------------------
12:44:00.703: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
12:44:00.709: [AMF Encoder] Version 1.4.3.4 loaded (Compiled: 1.3.0.5, Runtime: 1.4.0.0, Library: 1;4;0;0;1.2;201612191509).
12:44:00.743: [AMF Encoder] CreateComponent failed for device 'AMD Radeon R7 M260' with codec 'AVC', error AMF_OK (code 0).
12:44:00.744: [AMF Encoder] CreateComponent failed for device 'AMD Radeon R7 M260' with codec 'SVC', error AMF_OK (code 0).
12:44:00.809: [AMF Encoder] [12:44:00.742][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
12:44:00.809: [AMF Encoder] [12:44:00.742][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
12:44:00.809: [AMF Encoder] [12:44:00.744][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
12:44:00.809: [AMF Encoder] [12:44:00.744][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
12:44:00.867: [AMF Encoder] CreateComponent failed for device 'Default' with codec 'AVC', error AMF_OK (code 0).
12:44:00.867: [AMF Encoder] CreateComponent failed for device 'Default' with codec 'SVC', error AMF_OK (code 0).
12:44:00.873: [AMF Encoder] CreateComponent failed for device 'Default' with codec 'AVC', error AMF_OK (code 0).
12:44:00.873: [AMF Encoder] CreateComponent failed for device 'Default' with codec 'SVC', error AMF_OK (code 0).
12:44:00.875: [AMF Encoder] No detected GPU supports H264 encoding.
12:44:00.895: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
12:44:00.896: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
12:44:00.897: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
12:44:00.897: Failed to load 'en-US' text for module: 'obs-browser.dll'
12:44:00.897: [browser_source: 'Version: 1.27.0']
12:44:00.901: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
12:44:00.901: (126)
12:44:00.910: [AMF Encoder] [12:44:00.866][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
12:44:00.910: [AMF Encoder] [12:44:00.866][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
12:44:00.910: [AMF Encoder] [12:44:00.867][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
12:44:00.910: [AMF Encoder] [12:44:00.867][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
12:44:00.910: [AMF Encoder] [12:44:00.873][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
12:44:00.910: [AMF Encoder] [12:44:00.873][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
12:44:00.910: [AMF Encoder] [12:44:00.873][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
12:44:00.910: [AMF Encoder] [12:44:00.873][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
12:44:00.914: Couldn't find VLC installation, VLC video source disabled
12:44:00.925: No blackmagic support
12:44:01.086: ---------------------------------
12:44:01.086: Loaded Modules:
12:44:01.086: win-wasapi.dll
12:44:01.086: win-mf.dll
12:44:01.086: win-dshow.dll
12:44:01.086: win-decklink.dll
12:44:01.086: win-capture.dll
12:44:01.086: vlc-video.dll
12:44:01.086: text-freetype2.dll
12:44:01.086: rtmp-services.dll
12:44:01.086: obs-x264.dll
12:44:01.086: obs-transitions.dll
12:44:01.086: obs-text.dll
12:44:01.086: obs-qsv11.dll
12:44:01.086: obs-outputs.dll
12:44:01.086: obs-filters.dll
12:44:01.086: obs-ffmpeg.dll
12:44:01.086: obs-browser.dll
12:44:01.086: image-source.dll
12:44:01.086: frontend-tools.dll
12:44:01.086: enc-amf.dll
12:44:01.086: coreaudio-encoder.dll
12:44:01.086: ==== Startup complete ===============================================
12:44:01.086: Encoder ID 'amd_amf_h264' not found
12:44:01.087: Encoder ID 'amd_amf_h264' not found
12:44:01.088: All scene data cleared
12:44:01.088: ------------------------------------------------
12:44:01.110: WASAPI: Device 'Speakers (2- High Definition Audio Device)' initialized
12:44:01.120: WASAPI: Device 'Microphone (2- High Definition Audio Device)' initialized
12:44:01.124: Switched to scene 'Hyperion'
12:44:01.125: ------------------------------------------------
12:44:01.125: Loaded scenes:
12:44:01.125: - scene 'Hyperion':
12:44:01.125: - source: 'Display Capture' (monitor_capture)
12:44:01.125: - source: 'Window Capture' (window_capture)
12:44:01.125: - source: 'Game Capture' (game_capture)
12:44:01.125: ------------------------------------------------
12:44:01.137: [game-capture: 'Game Capture'] attempting to hook fullscreen process: explorer.exe
12:44:01.137: [game-capture: 'Game Capture'] cannot capture explorer.exe due to being blacklisted
12:44:01.142: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
12:44:01.556: Update check: last known remote version is 17.0.0

I clicked the "Start Record" button several times but it still says, "Start Recording", not "Stop Recording"
 
Harold

Harold

Active Member
Then either your GPU doesn't actually support the AMF encoders or you didn't do a proper install of your display drivers when you last updated.
 
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