Question / Help RealSense Camera (Razer Stargazer) Not Properly Detected

kmorton1988

New Member
Alright. I've had nothing but issues with this camera, and I plan on replacing it eventually, but for now it's what I've got, and here's where I'm at:

1). When I attempt to add the Stargazer using the Sources -> + -> Add RealSense 3D Camera Green Screen, the process seems to complete with no error message, however there is no image displayed and there is no "width" or "height" to the shown selection (little red circle in the top left of the preview window, shows zero size).

2). Tried uninstalling and reinstalling, checking the box to include the RealSense plugin. The installer launches the RealSense SDK 2016 R2 (which is deprecated now), which either crashes and never completes, or fails to finish downloading one of the files it needs and ultimately fails, however OBS Installer sees it as "complete" regardless of its success, at which point it completes and is done.

3). Manually installing the RealSense SDK (latest version as of this writing, version 2.0, pulled from https://github.com/IntelRealSense/librealsense/releases). This creates the ability for the rest of the computer and some other apps to access and view the camera, both 3d and non, but OBS still does not see it. OBS CAN however see it as a standard RGB webcam if added as a Video Input Device (webcam)

4). Fully uninstalled and reinstalled the SDK, the "camera manager" they have available via intel, and OBS in various orders and various states of omitting one or other other intel related tool, no changes.

I'm at a loss, and would kinda like the ability to use the RealSense auto-background-removal feature again. It worked on a previous computer with a previous install of OBS, but that was when the 2016 R2 SDK was still supported and not depracated and it installed fine during the install process of OBS Installer.

Here's a link to the log of me trying to add the camera as a RealSense 3D Camera immediately after launching OBS.

https://hastebin.com/noquhogoye
 

0xAD0

New Member
Stuck at the same spot as you, kmorton. Couldn't get the 20126 R2 or R3 package of RealSense installed, so installed from GitHub latest which worked fine. The SR300 RGB and Virtual Drivers are available and fine in OBS, but I get a green box for the depth camera, and an empty dialog for the Green Screen source.

Probably just needs updated integration with the updated libraries/APIs. I'm a dev, so if anybody in the community wants to point me in the right direction, give me a shout. Otherwise, I'll try to get the IDE set up and hack at it. Is it preferable to go to the latest API from github, or to keep the deployment (currently broken) of the 2016 R2 dependency?
 

kmorton1988

New Member
@0xAD0 I finally resolved the issue. The SDK "online installer" that bundles with the OBS Installer has been discontinued. Instead, if you run the Full Installer found HERE (1.8gb!) after installing OBS with the "RealSense Plugin" option checked (the downloaded installer will fail, but ignore that and then run the file mentioned before after), everything works fine.

To answer your questions in the second half, I have no idea. I'd love the newest SDK to be bundled with the OBS installer, however I don't know how the current plugin integrates nor am I a dev that would be of much help as to determine which option would be better. I just know that using the full installer package found at the above link, it was able to install fine (after the original installer failed to load)
 
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