Question / Help Randomly started freezing/hanging up while streaming!

C

CarsonEarl

New Member
19:23:36: Open Broadcaster Software v0.522b - 64bit (　^ω^)
19:23:36: -------------------------------
19:23:36: CPU Name: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
19:23:36: CPU Speed: 2800MHz
19:23:36: Physical Memory: 6134MB Total, 3237MB Free
19:23:36: stepping id: 5, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
19:23:36: monitor 1: pos={0, 0}, size={1680, 1050}
19:23:36: Windows Version: 6.2 Build 9200
19:23:36: Aero is Enabled
19:23:36: -------------------------------
19:23:36: OBS Modules:
19:23:36: Base Address Module
19:23:36: 0000000083140000 OBS.exe
19:23:36: 00000000102D0000 OBSApi.dll
19:23:36: 0000000016FC0000 DShowPlugin.dll
19:23:36: 0000000016A50000 GraphicsCapture.dll
19:23:36: 0000000019540000 NoiseGate.dll
19:23:36: ------------------------------------------
19:23:36: Adapter 1
19:23:36: Video Adapter: AMD Radeon HD 7800 Series
19:23:36: Video Adapter Dedicated Video Memory: 2129862656
19:23:36: Video Adapter Shared System Memory: 2948030464
19:23:36: =====Stream Start: 2013-05-08, 19:23:36===============================================
19:23:36: Multithreaded optimizations: On
19:23:36: Base resolution: 1440x900
19:23:36: Output resolution: 1440x900
19:23:36: ------------------------------------------
19:23:36: Loading up D3D10...
19:23:36: Playback device Default
19:23:36: ------------------------------------------
19:23:36: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:23:36: ------------------------------------------
19:23:36: Audio Encoding: AAC
19:23:36: bitrate: 128
19:23:36: Using bitmap image
19:23:36: Using Window Capture
19:23:36: ------------------------------------------
19:23:36: Video Encoding: x264
19:23:36: fps: 60
19:23:36: width: 1440, height: 900
19:23:36: preset: veryfast
19:23:36: CBR: yes
19:23:36: CFR: no
19:23:36: max bitrate: 4000
19:23:36: ------------------------------------------
19:23:38: Total frames rendered: 147, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
19:23:38: =====Stream End: 2013-05-08, 19:23:38=================================================
19:23:39: =====Stream Start: 2013-05-08, 19:23:39===============================================
19:23:39: Multithreaded optimizations: On
19:23:39: Base resolution: 1440x900
19:23:39: Output resolution: 1440x900
19:23:39: ------------------------------------------
19:23:39: Loading up D3D10...
19:23:39: Playback device Default
19:23:39: ------------------------------------------
19:23:39: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:23:39: ------------------------------------------
19:23:39: Audio Encoding: AAC
19:23:39: bitrate: 128
19:23:39: Using bitmap image
19:23:39: Using Window Capture
19:23:39: ------------------------------------------
19:23:39: Video Encoding: x264
19:23:39: fps: 60
19:23:39: width: 1440, height: 900
19:23:39: preset: veryfast
19:23:39: CBR: yes
19:23:39: CFR: no
19:23:39: max bitrate: 4000
19:23:39: ------------------------------------------
19:23:40: Using RTMP service: Twitch / Justin.tv
19:23:40: Server selection: rtmp://live-mia.justin.tv/app
19:23:41: SO_SNDBUF was at 65536
19:23:41: SO_SNDBUF is now 65536
19:26:53: Total frames rendered: 11618, number of frames that lagged: 3 (0.03%) (it's okay for some frames to lag)
19:26:53: RTMPPublisher::SocketLoop: Aborting due to bStopping
19:26:53: Number of times waited to send: 0, Waited for a total of 0 bytes
19:26:53: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
19:26:53: =====Stream End: 2013-05-08, 19:26:53=================================================
19:29:01: =====Stream Start: 2013-05-08, 19:29:01===============================================
19:29:01: Multithreaded optimizations: On
19:29:01: Base resolution: 1440x900
19:29:01: Output resolution: 1440x900
19:29:01: ------------------------------------------
19:29:01: Loading up D3D10...
19:29:01: Playback device Default
19:29:01: ------------------------------------------
19:29:01: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:29:01: ------------------------------------------
19:29:01: Audio Encoding: AAC
19:29:01: bitrate: 128
19:29:01: Using bitmap image
19:29:01: Using Window Capture
19:29:01: ------------------------------------------
19:29:01: Video Encoding: x264
19:29:01: fps: 60
19:29:01: width: 1440, height: 900
19:29:01: preset: veryfast
19:29:01: CBR: yes
19:29:01: CFR: no
19:29:01: max bitrate: 4000
19:29:01: ------------------------------------------
19:29:03: Using RTMP service: Twitch / Justin.tv
19:29:03: Server selection: rtmp://live-mia.justin.tv/app
19:29:04: SO_SNDBUF was at 65536
19:29:04: SO_SNDBUF is now 65536
19:31:08: Total frames rendered: 7608, number of frames that lagged: 8 (0.11%) (it's okay for some frames to lag)
19:31:08: RTMPPublisher::SocketLoop: Aborting due to bStopping
19:31:08: Number of times waited to send: 0, Waited for a total of 0 bytes
19:31:08: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
19:31:08: =====Stream End: 2013-05-08, 19:31:08=================================================
19:35:56: =====Stream Start: 2013-05-08, 19:35:56===============================================
19:35:56: Multithreaded optimizations: On
19:35:56: Base resolution: 1440x900
19:35:56: Output resolution: 1440x900
19:35:56: ------------------------------------------
19:35:56: Loading up D3D10...
19:35:56: Playback device Default
19:35:56: ------------------------------------------
19:35:56: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:35:56: ------------------------------------------
19:35:56: Audio Encoding: AAC
19:35:56: bitrate: 128
19:35:56: Using bitmap image
19:35:56: Using Window Capture
19:35:56: ------------------------------------------
19:35:56: Video Encoding: x264
19:35:56: fps: 60
19:35:56: width: 1440, height: 900
19:35:56: preset: veryfast
19:35:56: CBR: yes
19:35:56: CFR: no
19:35:56: max bitrate: 4000
19:35:56: ------------------------------------------
19:35:58: Using RTMP service: Twitch / Justin.tv
19:35:58: Server selection: rtmp://live-mia.justin.tv/app
19:35:59: SO_SNDBUF was at 65536
19:35:59: SO_SNDBUF is now 65536
19:36:24: Total frames rendered: 1697, number of frames that lagged: 1 (0.06%) (it's okay for some frames to lag)
19:36:24: RTMPPublisher::SocketLoop: Aborting due to bStopping
19:36:24: Number of times waited to send: 0, Waited for a total of 0 bytes
19:36:24: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
19:36:24: =====Stream End: 2013-05-08, 19:36:24=================================================
20:06:35: =====Stream Start: 2013-05-08, 20:06:35===============================================
20:06:35: Multithreaded optimizations: On
20:06:35: Base resolution: 1440x900
20:06:35: Output resolution: 1440x900
20:06:35: ------------------------------------------
20:06:35: Loading up D3D10...
20:06:35: Playback device Default
20:06:35: ------------------------------------------
20:06:35: Using desktop audio input: Speakers (Realtek High Definition Audio)
20:06:35: ------------------------------------------
20:06:35: Audio Encoding: AAC
20:06:35: bitrate: 128
20:06:35: Using Window Capture
20:06:35: ------------------------------------------
20:06:35: Video Encoding: x264
20:06:35: fps: 60
20:06:35: width: 1440, height: 900
20:06:35: preset: veryfast
20:06:35: CBR: yes
20:06:35: CFR: no
20:06:35: max bitrate: 4000
20:06:35: ------------------------------------------
20:06:37: Using RTMP service: Twitch / Justin.tv
20:06:37: Server selection: rtmp://live-mia.justin.tv/app
20:06:38: SO_SNDBUF was at 65536
20:06:38: SO_SNDBUF is now 65536
20:07:40: Total frames rendered: 3890, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
20:07:40: RTMPPublisher::SocketLoop: Aborting due to bStopping
20:07:40: Number of times waited to send: 2, Waited for a total of 8208 bytes
20:07:40: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
20:07:40: =====Stream End: 2013-05-08, 20:07:40=================================================
20:08:23:
20:08:23: Profiler results:
20:08:23:
20:08:23: ==============================================================
20:08:23: frame - [100%] [avg time: 2.479 ms] [avg calls per frame: 1] [children: 85.4%] [unaccounted: 14.6%]
20:08:23: | scene->Preprocess - [10.4%] [avg time: 0.257 ms] [avg calls per frame: 1]
20:08:23: | video encoding and uploading - [75%] [avg time: 1.86 ms] [avg calls per frame: 1] [children: 74.3%] [unaccounted: 0.686%]
20:08:23: | | CopyResource - [0.363%] [avg time: 0.009 ms] [avg calls per frame: 0]
20:08:23: | | conversion to 4:2:0 - [0.242%] [avg time: 0.006 ms] [avg calls per frame: 0]
20:08:23: | | call to encoder - [73.1%] [avg time: 1.811 ms] [avg calls per frame: 0]
20:08:23: | | sending stuff out - [0.686%] [avg time: 0.017 ms] [avg calls per frame: 0]
20:08:23: ==============================================================
20:08:23:
 
Krazy

Krazy

Town drunk
I'm confused, you aren't dropping or lagging any frames in any amount that would even remotely cause problems. Do you have a VOD of the issue?

edit: your most recent VOD looked fine
 
dodgepong

dodgepong

Administrator
Community Helper
Your log looks fine to me...is it the game that is running slow? What game are you streaming?

EDIT: ninja'd by Krazy...Krazyyyy! *shakes fist*
 
C

CarsonEarl

New Member
All the videos from here are from the past days of me trying to stream: http://www.twitch.tv/carsonearl/videos? ... broadcasts

The weird thing is even when I go to watch an old video they take years to buffer for no reason, it's almost like the problem is with Twitch.tv not my stream. The exact same thing is happening on my stream itself, it's taking years to simply buffer the stream to watch! Can anyone help??

@dodgepong: I get 60FPS flawlessly
 
C

CarsonEarl

New Member
Krazy said:
edit: your most recent VOD looked fine
Click to expand...
Yeah! This is so fuckin confusing, it's like the only thing wrong is twitch.tv takes years to buffer LIVE and pre-recorded shit. Any ideas? I am open to try ANYTHING!
 
Krazy

Krazy

Town drunk
Yeah, there is literally nothing wrong with these VODs. Perhaps it's a temporary problem with the connection between you and VOD servers. I wouldn't worry about it.
 
C

CarsonEarl

New Member
Krazy said:
Yeah, there is literally nothing wrong with these VODs. Perhaps it's a temporary problem with the connection between you and VOD servers. I wouldn't worry about it.
Click to expand...
I had a friend that lives near me check the videos and he has the exact same problem as me, takes years to buffer/load but the videos themselves are fine. Maybe it's a problem with Florida? Should I try streaming to a different server nearby?

edit: Gonna try to stream to Dallas, check the live stream maybe it's solved
 
Krazy

Krazy

Town drunk
I'm not sure that would make a difference. Don't quote me on this, but I believe twitch stores VODs on a different set of servers. So yeah, it could be a regional routing issue atm for you guys.

edit: watched your stream for a few minutes, 100% fine. Betting it's just a temporary routing issue or something along those lines. Happens from time to time
 
C

CarsonEarl

New Member
Thank you for giving me an answer and testing the stream, <3 appreciated all around. I love OBS I'll be donating this Friday once I get paid.
 
C

cmbuzzkill

New Member
For some reason, the route that TimeWarner traffic takes through Level3 to get to Twitch is having some serious problems. TWC isn't packet shaping or throttling in any way, since the traffic will usually get to L3 with no problem at all (although TWC's 5Mbps upstream is a complete joke... but that's a topic for another day... cheap bastards...)

The problem seems to be on Level3's end, specifically in the way that inbound traffic, primarily from TWC and mostly (but not completely) from Southern US, gets routed within the CDN internally then sent out to Twitch.

It is a bit difficult to back this claim up, but after spending the past two days looking at Twitch's (shitty) forums, DSLReports.com's TWC Internet forum, Reddit (ie: the LOL and Starcraft subreddits), and various streaming software/community forums (XSplit, OBS, etc), the issue begins to become clear. I can see that there is a problem that started within the past week or so, and that I'm not alone in having it.

Well, could there be a problem on my end to compound the issue? ------- ME(?)-->TWC(?)-->The Cloud(?)-->Twitch(?)

Since I have streamed in 720p/60fps to Twitch in the past and hadn't changed my settings when my streaming problem started, I ruled out hardware problems. My speedtest came back clean, 75down/5up, so that ruled out my connection being the problem. So things on my end were just as they should have been. Then I tried streaming to Instagib.tv, and it worked flawlessly -- so that confirmed my assumptions that the problem wasn't on my end and wasn't between me and TWC.

Maybe the problem is with Twitch then? --------- ME(ok)->TWC(ok)->The Cloud(?)->Twitch(?)

Other people are streaming to Twitch, right now even, and they aren't having problems. This rules out the problem being on Twitch's end, but does not rule out anything between TWC and Twitch, only the endpoint at Twitch. Also, even though there are a lot of pissed off people right now, the number of enraged streamers would be MUCH higher if the problem was Twitch-wide (ie: everybody having this stupid stop/start lagging freezing problem).

Then what about between TWC and Twitch? ------- ME(ok)->TWC(ok)->The Cloud(?)->Twitch(ok)

A little research shows that they use Level3 for a CDN so:
ME(ok)->TWC(ok)->Inbound to Level3(?)->Level3 internal(?)->Outbound from Level3(?)->Twitch(ok)

Again, some people are still able to stream with no problems, so:
ME(ok)->TWC(ok)->Inbound to Level3(?)->Level3 internal(?)->Outbound from Level3(ok)->Twitch(ok)
To confirm this, I have seen some people posting logs of traceroutes that made it all the way to Twitch without timing out -- think it was either on xsplit's forum or somewhere on Reddit.

Running a traceroute of my own, I can see that my traffic gets to Level3 with no problems, and a nice low ping:
ME(ok)->TWC(ok)->Inbound to Level3(ok)->Level3 internal(?)->Outbound from Level3(ok)->Twitch(ok)

I can get to the CDN at L3, but not through it completely to Twitch. Other people can get through it and hit Twitch with no problem. So, that tells me:
ME(ok)->TWC(ok)->Inbound to Level3(ok)->Level3 internal(PROBLEM)->Outbound from Level3(ok)->Twitch(ok)

My traceroute failed once it went inside L3. Ping went nuts, wouldn't report DNS/IP info, request timed out -- bad. This means that some ISPs/regions get lucky and are routed through L3 with no problems, but traffic inbound from TWC/south & southeastern US get the shaft somewhere inside L3's network.

For those people unlucky enough to be in the latter group, when L3 tries to send the stream broadcast to Twitch, it is essentially sending stream data that has been smashed with several large hammers, set on fire, then reassembled by a team of untrained chimps. That's why the quality sucks no matter what you try to stream, and why your viewers see a constant cycle of 2 seconds of video followed by a 5 second pause -- bad luck.
 
R

RisupFIN

Member
I know this is old post, but I have the same problem.. Zero dropped frames and settings are great (streamed few months with same settings). For me the problem isn't only in streaming. I can't even capture gameplay.. Need help asap! I have tried to figure out this problem for like a whole summer.. Thanks! :)
 
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