Question / Help Random disconnects

thiefbug

New Member
Hey,
I'm running out of ideas - Every time I stream, the connection gets dropped randomly.
I've called my ISP already - and they even said that they found the error and fixed it, but it didn't do anything :/

My reconnect time is set to 1sec cause it only disconnects and reconnects immediately - and I thought that even if my connection would drop for one second, it should only result in framedrops, shouldn't it? Apparently not :/

I restarted my router a few times and I don't really know what to do anymore.

Here's the latest log of my stream: https://gist.github.com/anonymous/77c85313226eb5b39e81

thanks for help in advance, even tho I kinda doubt that anyone can help me there and I just have to call my ISP again.

regards,
thiefbug

edit: this did not happen during any scenechanges. I'm usually not changing scenes while streaming

Edit2: another work reset fixed the issue... weird - but it's fine now
 
Last edited:

dping

Active Member
Hey,
I'm running out of ideas - Every time I stream, the connection gets dropped randomly.
I've called my ISP already - and they even said that they found the error and fixed it, but it didn't do anything :/

My reconnect time is set to 1sec cause it only disconnects and reconnects immediately - and I thought that even if my connection would drop for one second, it should only result in framedrops, shouldn't it? Apparently not :/

I restarted my router a few times and I don't really know what to do anymore.

Here's the latest log of my stream: https://gist.github.com/anonymous/77c85313226eb5b39e81

thanks for help in advance, even tho I kinda doubt that anyone can help me there and I just have to call my ISP again.

regards,
thiefbug

edit: this did not happen during any scenechanges. I'm usually not changing scenes while streaming
Code:
19:47:58:     max bitrate: 2500
19:47:58:     buffer size: 7500

It really bugs me when people do this. your custom buffer size is set to 3x your max bitrate setting. When streaming, set buffer to the same as bitrate always
 

thiefbug

New Member
The problem seems to be fixed now for whatever reason...

May I know why the buffer size should be the same as the bitrate? I thought it would be standard to have it double the size (I had trouble with my internet at one point which is fixed for a while but I never changed it back)
 

dping

Active Member
The problem seems to be fixed now for whatever reason...

May I know why the buffer size should be the same as the bitrate? I thought it would be standard to have it double the size (I had trouble with my internet at one point which is fixed for a while but I never changed it back)
buffer is where the video is encoded, if that pipe is bigger than your maxbitrate, then you can cause your viewers to pause and skip around during high movement scenes (where it will attempt to use the full size of the buffer).

keep them sync'd and your video quality will always match the size of your stream.
 
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