Random crashes, when stream comes back there's no audio output.

[BrunoDanUy]

As the title says, my stream starts lagging first, and then it completely crashes.
When it comes back, the audio meters on the mixer show activity, but the viewers report no audio.

I have both log and crash reports:
Crash :https://obsproject.com/logs/UKS1cFUtOO6jTBKU
Log: https://obsproject.com/logs/ZyoPJupKllslx4gE

It happens fairly often

 

[PaiSand]

Update / remove the plugins you have installed and test again.

 

[BrunoDanUy]

Update / remove the plugins you have installed and test again.

Will try that. Did you spot an issue with the plugins in the reports?

 

[BrunoDanUy]

Reinstalled OBS and all the plugins (source record and audio monitor). Won't be able to tell if it's broken until the next stream

I also get a crash when I close OBS. This was before and after reinstalling. Here is the log:

https://obsproject.com/logs/Sb5Pe4idBid3R1xz

 

[BrunoDanUy]

Update / remove the plugins you have installed and test again.

The crash happened again. Connection was lost and then stream came back with no audio. My internet is working fine, all my other applications kept running. I had to reset the system in order for it to work.

Crash log: https://obsproject.com/logs/KXJGQQlqy3D0jXpB (crash happens on closing OBS)
Log file: https://obsproject.com/logs/VI1XeuYKFB829S9f

 

[PaiSand]

The crash it's on a custom dock or browser source. Probably one of the added by one plugin.
Some plugins likes to put files (and never remove them) in %appdata%\obs-studio\ path. Uninstaling and reinstalling OBS don't remove this files. you need to manually look and delete them.

 

[BrunoDanUy]

The crash it's on a custom dock or browser source. Probably one of the added by one plugin.
Some plugins likes to put files (and never remove them) in %appdata%\obs-studio\ path. Uninstaling and reinstalling OBS don't remove this files. you need to manually look and delete them.

There is not a folder named "path" on my %appdata%Roaming\obs-studio (there also ins't a %appdata%\obs-studio folder).
The only plugin-related folder I saw is %appdata%\Roaming\obs-studio\plugin_config , and the two folders named after the plugins I use are basically empty, there is only a config.yml file in one of them.

Did you identify a plugin causing an issue?

 

[PaiSand]

A path, not a folder. You now, well known operating system gibberish
That's why the word path is separated from the path %appdata%\obs studio\
%appdata% is short for C:\Users\username\AppData\Roaming (replace "username" in this path with your operating system user name)
And yes, the path %appdata%\obs studio\ exist. Notice the space before the word exist.

Any leftover file from a plugin you want to completelly remove must be deleted, even the folders they create and fail to remove. Also any custom dock or browser source created by the plugin that remains active after uninstallation.
Streamelements plugin comes with it's own uninstaller that you must run and then delete this leftover files in the path above mentioned.
By the way, they have support for their own products.

 

[BrunoDanUy]

A path, not a folder. You now, well known operating system gibberish
That's why the word path is separated from the path %appdata%\obs studio\
%appdata% is short for C:\Users\username\AppData\Roaming (replace "username" in this path with your operating system user name)
And yes, the path %appdata%\obs studio\ exist. Notice the space before the word exist.

Any leftover file from a plugin you want to completelly remove must be deleted, even the folders they create and fail to remove. Also any custom dock or browser source created by the plugin that remains active after uninstallation.
Streamelements plugin comes with it's own uninstaller that you must run and then delete this leftover files in the path above mentioned.
By the way, they have support for their own products.

I haven't got any Streamelement plugins installed, I did install one months ago for a day and then removed it after it not being of use for me.
So there are leftovers from that singular day that are making my stream crash today?

The only plugins to my knowledge that I have installed on OBS are audio-monitor and sourcerecord

 

[BrunoDanUy]

OBS crashed again when closing it:

https://obsproject.com/logs/KzRhsADlJXX87rz5

 

[R1CH]

Close websocket clients before closing OBS.

 

[BrunoDanUy]

Will do, thank you!