Random Clicking in Audio

[clay_vessel]

Our church has been using OBS to broadcast our services for over a year now, and in the last couple weeks, there has been a weird audio clicking/glitching that happens throughout the stream, despite nothing having changed in our tech setup. Here is an example video.

Here's our audio signal chain:
Midas M32 -> Focusrite Scarlett 4i4 -> HP Desktop (I think it's this model) -> OBS

We're sending the exact same bus/feed to OBS as we are to the speakers, and there's no crackling there, so this makes me suspect the issue is somewhere between OBS and YouTube. Any advice appreciated!

 

[WBE]

My first guess would be the USB connection between the Focusrite and the computer. This might be quite easy to check/cheap to replace?

 

[wilderf353]

I cannot confirm that these "hacks" will help you get around your problem. I have seen these solution posted in other forums.

1) "... For future readers, I went into OBS preferences and selected "output." In my case, I changed the recording format from mkv to mp4..." and the problem disappeared.

2) Someone else posted that they changed the video format on their video capture device in OBS from "any" to "MJPEG", and the problem disappeared.