Question / Help Question about frame drop

M

mik3d

New Member
Streaming computer specs:
i7-3930k
16 gig gskill 2400ghz ddr3 ram
msi x79a-gd45 plus
avermedia live gamer hd
nvidia geforce gt610 (no on-board vid)
thermal take 600w psu

Question: I've been having reconnecting issues in the past with OBS and high ms to the twitch servers. I started eliminating problems and hoping it wasn't my ISP. Recently, I just purchased a new modem/router which lowered my ms to all east coast servers to what it should be, 20-30 ms. So clearly was a hardware problems with TWC but now I'm constantly getting frames drops around .8%-1% overall. Could there be a problem with the router settings possibly or my dual pc setup eating too much bandwidth or is it clearly an ISP issue. Also, how would I bring it up to them as an issue considering its time warner cable. I ran sharperprobe and no problems were shown.

P.S. Is that R1ch from the R1Q2 quake2 days!
 

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dodgepong

dodgepong

Administrator
Community Helper
One way to tell if the problem is on your end or Twitch's end is to see if you have the same problem while streaming to a different streaming service, such as hitbox.tv.
 
M

mik3d

New Member
Tried hitbox.tv and its definitely on my side. Any idea what I should bring up with my cable company to get something done? It seems like it redlinks to catch up and is fine for 5-6 minutes.
 
M

mik3d

New Member
DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 203.5.76.139.

Estimating capacity:
Upstream: 4917 Kbps.
Downstream: 84750 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 4778 Kbps.

Downstream: No shaper detected.
Median received rate: 43344 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
 
dodgepong

dodgepong

Administrator
Community Helper
Actually, frame drops in the 0.8%-1% range is not bad at all. I think you just might need to lower your bit rate a bit. This thread has a lot of advice regarding dropped frames: viewtopic.php?f=5&t=8870
 
M

mik3d

New Member
I actually figured out the problem. I just streamed directly from my modem to my streaming PC and received zero dropped frames for over an hour. Soon as I hooked up my Dlink N300 Router, I started receiving dropped frames within the first 5 minutes. Is there any settings/options I should be aware of?
 
Krazy

Krazy

Town drunk
Hm, not really. You can try resetting your modem to factory defaults. Perhaps you tweaked a setting by accident that you shouldn't have.
 
M

mik3d

New Member
Well the problem is it has to do with my streaming computer and the router. It will drop frames and my actual network access icon with X out for a split second and reconnect. Any ideas?
 
M

mik3d

New Member
Finally fixed the issue: If you have a intel 82579V Ethernet onboard you need to turn off energy efficient ethernet and wake on link settings. Apparently an issue with networks reconnecting with certain routers.
 
Krazy

Krazy

Town drunk
Ah, interesting, since I have both of those enabled and don't have problems. You said it was router specific? Where did you read that, I'm curious.
 
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