Question / Help QSVHelper.exe has exited because the encoder was not initialized

S

S4TL

New Member
I'm trying to use Quick Sync. On starting the capture I fail with the topic message. Here's the log I'm getting:

10:50:10: Open Broadcaster Software v0.613b - 32bit (´・ω・｀)
10:50:10: -------------------------------
10:50:10: CPU Name: Intel(R) Pentium(R) CPU B950 @ 2.10GHz
10:50:10: CPU Speed: 2095MHz
10:50:10: Physical Memory: 2986MB Total, 1574MB Free
10:50:10: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 2, total cores 2
10:50:10: monitor 1: pos={0, 0}, size={1366, 768}
10:50:10: Windows Version: 6.1 Build 7601 S
10:50:10: Aero is Enabled
10:50:10: -------------------------------
10:50:10: OBS Modules:
10:50:10: Base Address Module
10:50:10: 01330000 OBS.exe
10:50:10: 6C6E0000 OBSApi.dll
10:50:10: 6C6B0000 DShowPlugin.dll
10:50:10: 6CB80000 GraphicsCapture.dll
10:50:10: 6C690000 NoiseGate.dll
10:50:10: 6C670000 PSVPlugin.dll
10:50:10: ------------------------------------------
10:50:10: Adapter 1
10:50:10: Video Adapter: Intel(R) HD Graphics
10:50:10: Video Adapter Dedicated Video Memory: 67108864
10:50:10: Video Adapter Shared System Memory: 1297178624
10:50:10: Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
10:50:10: =====Stream Start: 2014-03-20, 10:50:10===============================================
10:50:10: Multithreaded optimizations: On
10:50:10: Base resolution: 1366x768
10:50:10: Output resolution: 1364x768
10:50:10: ------------------------------------------
10:50:10: Loading up D3D10 on Intel(R) HD Graphics (Adapter 1)...
10:50:10: ------------------------------------------
10:50:10: Audio Format: 48000 Hz
10:50:10: ------------------------------------------
10:50:10: Audio Channels: 2 Ch
10:50:10: Playback device Default
10:50:10: ------------------------------------------
10:50:10: Using desktop audio input: Speakers (Realtek High Definition Audio)
10:50:10: ------------------------------------------
10:50:10: Using auxilary audio input: Microphone (Realtek High Definition Audio)
10:50:10: ------------------------------------------
10:50:10: Audio Encoding: AAC
10:50:10: bitrate: 128
10:50:10: Using Window Capture
10:50:10: Scene buffering time set to 700
10:50:10: Found QSV hardware support
10:50:10: ------------------------------------------
10:50:10: QSV version 1.4 using MFX_IMPL_HARDWARE | MFX_IMPL_VIA_D3D9 (actual: MFX_IMPL_HARDWARE | MFX_IMPL_VIA_D3D9)
10:50:10: Using 8 bitstreams and 11 frame buffers
10:50:10: ------------------------------------------
10:50:10: Video Encoding: QSV
10:50:10: fps: 30
10:50:10: width: 1364, height: 768
10:50:10: target-usage: MFX_TARGETUSAGE_1_BEST_QUALITY
10:50:10: profile: MFX_PROFILE_AVC_HIGH
10:50:10: CBR: yes
10:50:10: CFR: yes
10:50:10: max bitrate: 3300
10:50:10: ------------------------------------------

Error: QSVHelper.exe has exited because the encoder was not initialized

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Googling didn't help.

Thanks
 
S

S4TL

New Member
Ah, I see. So I was trying to use my laptop to get a sense of how well Quick Sync works.
I've done some streaming with my desktop, which is quite a bit better, but AMD (Phenom 955) and the encoding turned out pretty bad. I'm thinking it might be time for an upgrade. Do you have any experience encoding with Quick Sync? Would you recommend it?
 
N

Nomad2015

New Member
could anyone please provide me with any assistance. I am having this problem, I have a intel pwntium 2020M @2.4GHz. any help with a fix or a way around this would be awesome, thanks
 
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