Question / Help Problems with the OBS Studio ver.22.0.2 and with the capture card Datapath: VisionRGB-E1S with Windows

[mangel]

Hello
I have problems with the OBS Studio ver.22.0.2 and with the capture card Datapath: VisionRGB-E1S with the latest drivers "VisionInstall v7.19.1" with Windows 10 1803 (64bits).
I have tried with all the latest driver versions of the capture and not OBS Studio stops working.
The problem is that when you install the capture card for the first time it works but once you restart the windows it stops working in the OBS Studio, however the capturer continues to work with its Visio software
The bottom line is that it's a conflict problem with OBS Studio.
I have tried with different PC hardware but the problem persists. I do not know what else to do ... can someone help me?
Thank you

https://www.datapath.co.uk/datapath-products/video-capture-cards/vision-range/visionrgb-e1s

 

[Narcogen]

Please post a log with your issue! Here's how...

Does this card claim compatibility with OBS? I don't see it on their list...

 

[mangel]

Ok, Thank you very much here below I publish elo Log.
regards
-----------------------------------
OBS 22.0.2 (64-bit, windows) log file uploaded at 2019-02-19, 17:11:26

17:11:00.005: CPU Name: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
17:11:00.005: CPU Speed: 3193MHz
17:11:00.005: Physical Cores: 4, Logical Cores: 4
17:11:00.005: Physical Memory: 3970MB Total, 2244MB Free
17:11:00.005: Windows Version: 10.0 Build 17763 (revision: 292; 64-bit)
17:11:00.005: Running as administrator: false
17:11:00.005: Aero is Enabled (Aero is always on for windows 8 and above)
17:11:00.005: Windows 10 Gaming Features:
17:11:00.005: Game DVR: On
17:11:00.013: Sec. Software Status:
17:11:00.015: Antivirus de Windows Defender: enabled (AV)
17:11:00.022: Antivirus de Windows Defender: enabled (ASW)
17:11:00.023: Browser Hardware Acceleration: true
17:11:00.023: Portable mode: false
17:11:00.147: OBS 22.0.2 (64-bit, windows)
17:11:00.147: ---------------------------------
17:11:00.148: ---------------------------------
17:11:00.148: audio settings reset:
17:11:00.148: samples per sec: 44100
17:11:00.148: speakers: 2
17:11:00.173: ---------------------------------
17:11:00.173: Initializing D3D11...
17:11:00.173: Available Video Adapters:
17:11:00.176: Adapter 1: Intel(R) HD Graphics
17:11:00.176: Dedicated VRAM: 33554432
17:11:00.176: Shared VRAM: 1845493760
17:11:00.176: output 1: pos={0, 0}, size={1280, 1024}, attached=true
17:11:00.179: Loading up D3D11 on adapter Intel(R) HD Graphics (0)
17:11:00.183: D3D11 loaded successfully, feature level used: 45056
17:11:00.975: ---------------------------------
17:11:00.975: video settings reset:
17:11:00.975: base resolution: 1280x1024
17:11:00.975: output resolution: 1024x818
17:11:00.975: downscale filter: Bicubic
17:11:00.975: fps: 30/1
17:11:00.975: format: NV12
17:11:00.975: YUV mode: 601/Partial
17:11:00.976: Audio monitoring device:
17:11:00.976: name: Por defecto
17:11:00.976: id: default
17:11:00.976: ---------------------------------
17:11:01.169: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
17:11:01.178: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
17:11:01.460: [AMF] AMF Test failed due to one or more errors.
17:11:01.460: Failed to initialize module 'enc-amf.dll'
17:11:02.373: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
17:11:02.442: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': (null) (127)
17:11:02.442: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
17:11:02.658: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
17:11:02.834: [obs-browser]: Version 2.1.5
17:11:02.835: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
17:11:02.872: LoadLibrary failed for 'nvEncodeAPI64.dll': (null) (126)
17:11:03.490: Couldn't find VLC installation, VLC video source disabled
17:11:03.531: No blackmagic support
17:11:03.667: ---------------------------------
17:11:03.668: Loaded Modules:
17:11:03.668: win-wasapi.dll
17:11:03.668: win-mf.dll
17:11:03.668: win-dshow.dll
17:11:03.668: win-decklink.dll
17:11:03.668: win-capture.dll
17:11:03.668: vlc-video.dll
17:11:03.668: text-freetype2.dll
17:11:03.668: rtmp-services.dll
17:11:03.668: obs-x264.dll
17:11:03.668: obs-vst.dll
17:11:03.668: obs-transitions.dll
17:11:03.668: obs-text.dll
17:11:03.668: obs-qsv11.dll
17:11:03.668: obs-outputs.dll
17:11:03.668: obs-filters.dll
17:11:03.668: obs-ffmpeg.dll
17:11:03.668: obs-browser.dll
17:11:03.668: image-source.dll
17:11:03.668: frontend-tools.dll
17:11:03.668: enc-amf.dll
17:11:03.668: coreaudio-encoder.dll
17:11:03.668: ---------------------------------
17:11:03.668: ==== Startup complete ===============================================
17:11:03.668: Service '' not found
17:11:03.740: All scene data cleared
17:11:03.740: ------------------------------------------------
17:11:03.849: WASAPI: Device 'Altavoces (Realtek High Definition Audio)' initialized
17:11:03.950: WASAPI: Device 'Micrófono (HD Pro Webcam C920)' initialized
17:11:03.951: Switched to scene 'Escena'
17:11:03.951: ------------------------------------------------
17:11:03.951: Loaded scenes:
17:11:03.951: - scene 'Escena':
17:11:03.951: - source: 'Dispositivo de captura de video' (dshow_input)
17:11:03.951: - source: 'Dispositivo de captura de video 2' (dshow_input)
17:11:03.951: ------------------------------------------------
17:11:04.062: Dispositivo de captura de video 2: data.GetDevice failed
17:11:04.062: Dispositivo de captura de video 2: Video configuration failed
17:11:04.116: ---------------------------------
17:11:04.116: [DShow Device: 'Dispositivo de captura de video'] settings updated:
17:11:04.116: video device: HD Pro Webcam C920
17:11:04.116: video path: \\?\usb#vid_046d&pid_082d&mi_00#6&2b7a016d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
17:11:04.116: resolution: 640x480
17:11:04.116: fps: 30.00 (interval: 333333)
17:11:04.116: format: YUY2
17:11:04.438: adding 464 milliseconds of audio buffering, total audio buffering is now 464 milliseconds
17:11:15.314: ---------------------------------
17:11:15.314: [DShow Device: 'Dispositivo de captura de video 2'] settings updated:
17:11:15.314: video device: HD Pro Webcam C920
17:11:15.314: video path: \\?\usb#vid_046d&pid_082d&mi_00#6&2b7a016d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
17:11:15.314: resolution: 640x480
17:11:15.314: fps: 30.00 (interval: 333333)
17:11:15.314: format: YUY2
17:11:15.319: DShow: Run failed (0x800705AA):

 

[Narcogen]

I don't see your camera on the list-- it looks like you've added two C920 Logitech cameras, though, is that the case?

 

[mangel]

Not only is there a Logitec camera installed.
And a capture card:
The first time the capture card drivers are installed, the OBS works correctly and this is the log it generates. But when you restart the computer the capturer stops working and the OBS generates the first log that it had published.
Below I publish the log that generates the OBS when it works well if I NO restart the computer.
-----------------------------------------------
OBS 22.0.2 (64-bit, windows) log file uploaded at 2019-02-20, 13:31:55

13:31:30.860: CPU Name: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
13:31:30.861: CPU Speed: 3193MHz
13:31:30.861: Physical Cores: 4, Logical Cores: 4
13:31:30.861: Physical Memory: 3970MB Total, 2135MB Free
13:31:30.861: Windows Version: 10.0 Build 17763 (revision: 292; 64-bit)
13:31:30.861: Running as administrator: false
13:31:30.861: Aero is Enabled (Aero is always on for windows 8 and above)
13:31:30.861: Windows 10 Gaming Features:
13:31:30.861: Game DVR: On
13:31:30.863: Sec. Software Status:
13:31:30.866: Antivirus de Windows Defender: enabled (AV)
13:31:30.866: Firewall de Windows: enabled (FW)
13:31:30.867: Antivirus de Windows Defender: enabled (ASW)
13:31:30.867: Browser Hardware Acceleration: true
13:31:30.867: Portable mode: false
13:31:30.991: OBS 22.0.2 (64-bit, windows)
13:31:30.991: ---------------------------------
13:31:30.992: ---------------------------------
13:31:30.992: audio settings reset:
13:31:30.992: samples per sec: 44100
13:31:30.992: speakers: 2
13:31:30.993: ---------------------------------
13:31:30.993: Initializing D3D11...
13:31:30.993: Available Video Adapters:
13:31:30.995: Adapter 1: Intel(R) HD Graphics
13:31:30.995: Dedicated VRAM: 33554432
13:31:30.995: Shared VRAM: 1845493760
13:31:30.996: output 1: pos={0, 0}, size={1280, 1024}, attached=true
13:31:30.999: Loading up D3D11 on adapter Intel(R) HD Graphics (0)
13:31:31.003: D3D11 loaded successfully, feature level used: 45056
13:31:31.754: ---------------------------------
13:31:31.754: video settings reset:
13:31:31.754: base resolution: 1280x1024
13:31:31.754: output resolution: 1024x818
13:31:31.754: downscale filter: Bicubic
13:31:31.754: fps: 30/1
13:31:31.754: format: NV12
13:31:31.754: YUV mode: 601/Partial
13:31:31.755: Audio monitoring device:
13:31:31.755: name: Por defecto
13:31:31.755: id: default
13:31:31.756: ---------------------------------
13:31:31.759: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
13:31:31.761: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
13:31:31.847: [AMF] AMF Test failed due to one or more errors.
13:31:31.847: Failed to initialize module 'enc-amf.dll'
13:31:31.863: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
13:31:31.864: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': (null) (127)
13:31:31.864: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
13:31:31.865: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
13:31:31.867: [obs-browser]: Version 2.1.5
13:31:31.867: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
13:31:31.871: LoadLibrary failed for 'nvEncodeAPI64.dll': (null) (126)
13:31:31.892: Couldn't find VLC installation, VLC video source disabled
13:31:31.899: No blackmagic support
13:31:31.904: ---------------------------------
13:31:31.904: Loaded Modules:
13:31:31.904: win-wasapi.dll
13:31:31.904: win-mf.dll
13:31:31.904: win-dshow.dll
13:31:31.904: win-decklink.dll
13:31:31.904: win-capture.dll
13:31:31.904: vlc-video.dll
13:31:31.904: text-freetype2.dll
13:31:31.904: rtmp-services.dll
13:31:31.904: obs-x264.dll
13:31:31.904: obs-vst.dll
13:31:31.904: obs-transitions.dll
13:31:31.904: obs-text.dll
13:31:31.904: obs-qsv11.dll
13:31:31.905: obs-outputs.dll
13:31:31.905: obs-filters.dll
13:31:31.905: obs-ffmpeg.dll
13:31:31.905: obs-browser.dll
13:31:31.905: image-source.dll
13:31:31.905: frontend-tools.dll
13:31:31.905: enc-amf.dll
13:31:31.905: coreaudio-encoder.dll
13:31:31.905: ---------------------------------
13:31:31.905: ==== Startup complete ===============================================
13:31:31.905: Service '' not found
13:31:31.908: All scene data cleared
13:31:31.908: ------------------------------------------------
13:31:32.014: WASAPI: Device 'Altavoces (Realtek High Definition Audio)' initialized
13:31:32.106: WASAPI: Device 'Micrófono (HD Pro Webcam C920)' initialized
13:31:32.107: Switched to scene 'Escena'
13:31:32.107: ------------------------------------------------
13:31:32.107: Loaded scenes:
13:31:32.107: - scene 'Escena':
13:31:32.107: - source: 'Dispositivo de captura de video' (dshow_input)
13:31:32.107: - source: 'Dispositivo de captura de video 2' (dshow_input)
13:31:32.107: ------------------------------------------------
13:31:32.165: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
13:31:32.252: ---------------------------------
13:31:32.252: [DShow Device: 'Dispositivo de captura de video'] settings updated:
13:31:32.252: video device: Datapath VisionRGB-E1S Video 01
13:31:32.252: video path: \\?\root#media#0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\dgc133video@0
13:31:32.252: resolution: 1920x1080
13:31:32.252: fps: 59.93 (interval: 166850)
13:31:32.252: format: NV12
13:31:32.278: ---------------------------------
13:31:32.278: [DShow Device: 'Dispositivo de captura de video 2'] settings updated:
13:31:32.278: video device: HD Pro Webcam C920
13:31:32.278: video path: \\?\usb#vid_046d&pid_082d&mi_00#6&2b7a016d&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
13:31:32.278: resolution: 640x480
13:31:32.278: fps: 30.00 (interval: 333333)
13:31:32.278: format: YUY2

 

[Narcogen]

Looks to me like the problem lies with the Datapath driver, then. Not sure what is up with that framerate, either-- 59.93?

 

[mangel]

Ok, I'll talk to the manufacturer of the capture card because it must be a driver problem.
Thank you so much for everything
regards

 

[mangel]

attached response from the manufacturer in case it helps someone ....
-----------------------------------------------------------------------------------------------------------
We have recently been made aware of an issue regarding the DirectShow filters not being exposed correctly in the most recent Vision driver release. We believe that the below update will resolve the issue.
Please can you try the AVStream driver update below and see if the issue is resolved and provide feedback?
Please also note that reinstalling the current Vision Driver will downgrade the AVStream driver again.

Best regards
Kev


Linked file containing an updated “Datapath Vision AVStream Driver”:
http://downloads.datapath.co.uk/AVSTREAM.zip

The DGC133AV_WIN10 folder contains Windows 10 attestation signed drivers which are suitable for all Windows 10 system including Secure Boot enabled systems.
The DGC133AV folder is for pre-Windows 10.

To install simply right click on the device in device manager and select Update driver

Select “Browse my computer…”.

Press the Browse button and navigate to where you extracted the zip file
Select either the DGC133AV_WIN10 or DGC133AV folder as appropriate and then press Next to update the drivers.

If successful you should see the following message.

Press close and check in VLC / GraphStudio / etc. that the DirectShow Source filters are available.
Reboot and recheck.

We intend to roll this fix into the next Vision driver release.
---------------------------------------------------------------------------------------------------------------