Question / Help Problems with Dropped Frames only while using OBS! [HELP]

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MaNN3Rz

New Member
I've used OBS for almost half a year of my streaming "career" but now suddenly I'm having troubles using the program to stream.
I can start my stream, but the bit rate drops and fluctuates between green and red, causing it to drop frames.
I've tried everything to resolve it, changing Ingest Server, Lowering Bitrate, tried streaming to Hitbox using OBS, and the samething happens so the problem is not twitch, also tried streaming using XSplit and had no problem, constant bitrate.

I will leave here a log of a stream i did for 2h, despite having lag problems.
http://pastebin.com/Nkdsfiut
 
D

dping

Active Member
MaNN3Rz said:
I've used OBS for almost half a year of my streaming "career" but now suddenly I'm having troubles using the program to stream.
I can start my stream, but the bit rate drops and fluctuates between green and red, causing it to drop frames.
I've tried everything to resolve it, changing Ingest Server, Lowering Bitrate, tried streaming to Hitbox using OBS, and the samething happens so the problem is not twitch, also tried streaming using XSplit and had no problem, constant bitrate.

I will leave here a log of a stream i did for 2h, despite having lag problems.
http://pastebin.com/Nkdsfiut
Click to expand...
Could you do me a favor and upload a logfile from the help menu? I cannot view pastebin from work so that would help me help you :)
giphy.gif
 
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dping

Active Member
MaNN3Rz said:
https://gist.github.com/932c876d60a3c0e09bbd
Click to expand...
There are a few things wrong that I see, but to answer your issue first, the issue is probably with your ISP. OBS does not stall the connection it just sends the data to twitch just like xsplit would. aside from getting a hold of your ISP about the issue and making sure that something else on your network (or another program) isn't saturating your upload...
You could try this utility for your region. it does not use xsplit of OBS and it will test your bandwidth to twitch. Ideal of troubleshooting. Just set it for your global region and start testing.
http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester
 
M

MaNN3Rz

New Member
dping said:
There are a few things wrong that I see, but to answer your issue first, the issue is probably with your ISP. OBS does not stall the connection it just sends the data to twitch just like xsplit would. aside from getting a hold of your ISP about the issue and making sure that something else on your network (or another program) isn't saturating your upload...
You could try this utility for your region. it does not use xsplit of OBS and it will test your bandwidth to twitch. Ideal of troubleshooting. Just set it for your global region and start testing.
http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester
Click to expand...

I already have that program and JTVPing, here are the results.
9IRqf3b.png

ZDj4yRq.png


Though I still don't have a answer, I can stream with XSplit without dropping frames, and doing the same with OBS causes it to drop frames.
I don't remeber changing anything on my computer that would affect this, should I try and install a older build of OBS and try and stream with that?
 
D2ultima

D2ultima

Member
MaNN3Rz said:
I added OBS 64x to the firewall white list, you guys thinks that had anything to do with?
Click to expand...
I think if the firewall was blocking OBS, it wouldn't even be able to connect, but who knows. Windows is a weird operating system at the best of times.
 
M

MaNN3Rz

New Member
D2ultima said:
I think if the firewall was blocking OBS, it wouldn't even be able to connect, but who knows. Windows is a weird operating system at the best of times.
Click to expand...

I just hope that it stays like this.
Yesterday, i tested it and it was good like the result i showed.
Then it went to shit.
 
H

HeyRobert!

New Member
MaNN3Rz said:
But are you having the same thing, happening to you?
Click to expand...

ya I posted here around april 5th, with the same situation you're stating.

Been streaming a good 2 months now with no issues, was streaming in 1080p and i decided to come to the beautiful 720p 60 fps.. 2500 bitrate.. 1280 x 720 = perfect...I was even skyping and adding webcams into the stream, not a single lag. or frame drop you can even see it on my youtube page, as proof..

randomly now, its flashing red and green, cant maintain 2000 bitrate.. basically cant stream and play at once..

Watching the same numerous posts of people having the same issue and always the same broken record of "call ur ISP", "Oh its your ISP", "sounds like a ISP issue".

64 Download 6 Upload

I've seen people with 16 upload and still having the issue. something is wrong and its obvious, due to the recent amount of people stating the same issue you and I are going through. something is broken.
 
M

MaNN3Rz

New Member
HeyRobert! said:
ya I posted here around april 5th, with the same situation you're stating.

Been streaming a good 2 months now with no issues, was streaming in 1080p and i decided to come to the beautiful 720p 60 fps.. 2500 bitrate.. 1280 x 720 = perfect...I was even skyping and adding webcams into the stream, not a single lag. or frame drop you can even see it on my youtube page, as proof..

randomly now, its flashing red and green, cant maintain 2000 bitrate.. basically cant stream and play at once..

Watching the same numerous posts of people having the same issue and always the same broken record of "call ur ISP", "Oh its your ISP", "sounds like a ISP issue".

64 Download 6 Upload

I've seen people with 16 upload and still having the issue. something is wrong and its obvious, due to the recent amount of people stating the same issue you and I are going through. something is broken.
Click to expand...

I honestly don't know what's going on, maybe OBS changed something, or this is a bug that needs to be looked at.
Thankfully OBS is free, so I don't blame them or want to rush them to make a change, but it would be good at least to get a good answer.
Because like you, I have never had any problems with OBS before this, so I'm hoping that it resolves itself, or someone says something.
 
H

HeyRobert!

New Member
MaNN3Rz said:
I honestly don't know what's going on, maybe OBS changed something, or this is a bug that needs to be looked at.
Thankfully OBS is free, so I don't blame them or want to rush them to make a change, but it would be good at least to get a good answer.
Because like you, I have never had any problems with OBS before this, so I'm hoping that it resolves itself, or someone says something.
Click to expand...

i say give it a month.. sadly
 
H

HeyRobert!

New Member
MaNN3Rz said:
I honestly don't know what's going on, maybe OBS changed something, or this is a bug that needs to be looked at.
Thankfully OBS is free, so I don't blame them or want to rush them to make a change, but it would be good at least to get a good answer.
Because like you, I have never had any problems with OBS before this, so I'm hoping that it resolves itself, or someone says something.
Click to expand...

just like now come check it out

www.twitch.tv/hey_robert

everything is fine... no issues. keeps telling me im having high CPU usage randomly.
 
Last edited:
D

dping

Active Member
MaNN3Rz said:
Ok, I just did another little stream to test it.
Streamed about 10 minutes with gameplay, and everything the same as I normally do.
Everything went good, Green Bitrate.
Here's the log.

https://gist.github.com/6dda5137a2023a84d6c9
Click to expand...
I see you are now on the french server. that seemed to give you more bitrate room when it comes to that chart. Windows firewall only blocks stuff coming in, not out, so that shouldn't be it, unless you have a 3rd party firewall, then that sometimes has issues with streaming in general.

Anyway, use that tool often when you have issues, it might be the ingest is overloaded at that time of day, or your ISP is having to many ppl streaming to twitch.

Some think that somehow OBS is at fault but its the internet. twitch is one of the most bandwidth intensive services out there, second to youtube, to which does tend to buffer, but is also not live. Since twitch is live, when it buffers, people complain.
 
Sapiens

Sapiens

Forum Moderator
If other programs like Xsplit work fine and you experience this problem across multiple streaming services please go to Settings > Advanced and check the box near the bottom labeled "Disable TCP send window optimization". That generally clears it up.
 
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dping

Active Member
Sapiens said:
If other programs like Xsplit work fine and you experience this problem across multiple streaming services please go to Settings > Advanced and check the box near the bottom labeled "Disable TCP send window optimization". That generally clears it up.
Click to expand...
Good to note
 
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