Question / Help problem with my webcam

If you please, who can help me to fix this problem, my webcam doesn't work with the obs studio, it gives me a black screen, while it works well with other places, such as in the messengers, even with using of a USB webcam the problem wasn't fixed. knowing that the OBS STUDIO works will with "windows capture".
I'll put in the following lines my last log file.


17:05:13.865: CoInitializeEx succeeded: 0x00000001
17:05:13.865: CPU Name: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
17:05:13.865: CPU Speed: 1992MHz
17:05:13.865: Physical Cores: 4, Logical Cores: 8
17:05:13.865: Physical Memory: 8107MB Total, 2657MB Free
17:05:13.865: Windows Version: 10.0 Build 18362 (release: 1903; revision: 592; 64-bit)
17:05:13.865: Running as administrator: true
17:05:13.866: Aero is Enabled (Aero is always on for windows 8 and above)
17:05:13.866: Windows 10 Gaming Features:
17:05:13.866: Game DVR: On
17:05:13.867: Sec. Software Status:
17:05:13.868: Kaspersky Total Security: enabled (AV)
17:05:13.869: Windows Defender Antivirus: disabled (AV)
17:05:13.869: Kaspersky Total Security: enabled (FW)
17:05:13.869: Windows Firewall: disabled (FW)
17:05:13.869: Current Date/Time: 2020-03-27, 17:05:13
17:05:13.869: Browser Hardware Acceleration: true
17:05:13.869: Portable mode: false
17:05:14.215: OBS 25.0.1 (64-bit, windows)
17:05:14.215: ---------------------------------
17:05:14.229: ---------------------------------
17:05:14.229: audio settings reset:
17:05:14.229: samples per sec: 44100
17:05:14.229: speakers: 2
17:05:14.230: ---------------------------------
17:05:14.230: Initializing D3D11...
17:05:14.230: Available Video Adapters:
17:05:14.231: Adapter 0: NVIDIA GeForce MX130
17:05:14.231: Dedicated VRAM: 2107703296
17:05:14.231: Shared VRAM: 4250431488
17:05:14.232: Driver Version: 24.21.13.9907
17:05:14.232: output 0: pos={0, 0}, size={1366, 768}, attached=true, refresh=60, name=
17:05:14.232: Adapter 1: Intel(R) UHD Graphics 620
17:05:14.232: Dedicated VRAM: 134217728
17:05:14.232: Shared VRAM: 4250431488
17:05:14.232: Driver Version: 25.20.100.6373
17:05:14.234: Loading up D3D11 on adapter NVIDIA GeForce MX130 (0)
17:05:14.507: D3D11 loaded successfully, feature level used: b000
17:05:14.507: DXGI increase maximum frame latency success
17:05:14.507: D3D11 GPU priority setup success
17:05:14.879: ---------------------------------
17:05:14.879: video settings reset:
17:05:14.879: base resolution: 1366x768
17:05:14.879: output resolution: 604x340
17:05:14.879: downscale filter: Area
17:05:14.879: fps: 30/1
17:05:14.879: format: NV12
17:05:14.879: YUV mode: 601/Partial
17:05:14.880: NV12 texture support enabled
17:05:14.881: Audio monitoring device:
17:05:14.881: name: Default
17:05:14.881: id: default
17:05:14.881: ---------------------------------
17:05:14.883: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
17:05:14.884: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
17:05:14.923: [AMF] Unable to load 'amfrt64.dll', error code 126.
17:05:14.925: [AMF] AMF Test failed due to one or more errors.
17:05:14.925: Failed to initialize module 'enc-amf.dll'
17:05:14.940: [obs-browser]: Version 2.8.6
17:05:14.955: Couldn't find VLC installation, VLC video source disabled
17:05:14.960: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
17:05:14.960: No blackmagic support
17:05:14.963: ---------------------------------
17:05:14.963: Loaded Modules:
17:05:14.963: win-wasapi.dll
17:05:14.963: win-mf.dll
17:05:14.963: win-dshow.dll
17:05:14.963: win-decklink.dll
17:05:14.963: win-capture.dll
17:05:14.963: vlc-video.dll
17:05:14.963: text-freetype2.dll
17:05:14.963: rtmp-services.dll
17:05:14.963: obs-x264.dll
17:05:14.963: obs-vst.dll
17:05:14.963: obs-transitions.dll
17:05:14.963: obs-text.dll
17:05:14.963: obs-qsv11.dll
17:05:14.963: obs-outputs.dll
17:05:14.963: obs-filters.dll
17:05:14.963: obs-ffmpeg.dll
17:05:14.963: obs-browser.dll
17:05:14.963: image-source.dll
17:05:14.963: frontend-tools.dll
17:05:14.963: enc-amf.dll
17:05:14.963: decklink-ouput-ui.dll
17:05:14.964: coreaudio-encoder.dll
17:05:14.964: ---------------------------------
17:05:14.964: ==== Startup complete ===============================================
17:05:14.966: All scene data cleared
17:05:14.966: ------------------------------------------------
17:05:15.903: WASAPI: Device 'Speaker/Headphone (Realtek(R) Audio)' [48000 Hz] initialized
17:05:15.932: WASAPI: Device 'Microphone (Realtek(R) Audio)' [48000 Hz] initialized
17:05:15.934: [window-capture: 'Window Capture'] update settings:
17:05:15.934: executable: chrome.exe
17:05:15.937: Switched to scene 'Scene 2'
17:05:15.937: ------------------------------------------------
17:05:15.937: Loaded scenes:
17:05:15.937: - scene 'Scene':
17:05:15.938: - source: 'Video Capture Device' (dshow_input)
17:05:15.938: - scene 'Scene 2':
17:05:15.938: - source: 'Window Capture' (window_capture)
17:05:15.938: ------------------------------------------------
17:05:15.977: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds (source: Mic/Aux)
17:05:15.977:
17:05:16.070: Switched to Preview/Program mode
17:05:16.070: ------------------------------------------------
17:05:31.998: User switched to scene 'Scene'
17:05:32.108: ---------------------------------
17:05:32.108: [DShow Device: 'Video Capture Device'] settings updated:
17:05:32.108: video device: HP TrueVision HD Camera
17:05:32.108: video path: \\?\usb#vid_04f2&pid_b65d&mi_00#6&782c19a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
17:05:32.108: resolution: 640x360
17:05:32.108: flip: 0
17:05:32.108: fps: 30.00 (interval: 333333)
17:05:32.108: format: YUY2
17:05:32.114: DShow: Run failed (0x80004002): No such interface supported
17:05:32.114:
17:05:49.974: Switched to scene 'Scene 2'
17:05:49.976: Switched to regular Preview mode
17:05:49.976: ------------------------------------------------
17:05:53.573: [window-capture: 'Window Capture'] update settings:
17:05:53.573: executable: chrome.exe
17:05:53.573: [window-capture: 'Window Capture'] update settings:
17:05:53.573: executable: chrome.exe
17:05:57.102: User switched to scene 'Scene'
17:05:57.191: ---------------------------------
17:05:57.191: [DShow Device: 'Video Capture Device'] settings updated:
17:05:57.191: video device: HP TrueVision HD Camera
17:05:57.191: video path: \\?\usb#vid_04f2&pid_b65d&mi_00#6&782c19a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
17:05:57.191: resolution: 640x360
17:05:57.191: flip: 0
17:05:57.191: fps: 30.00 (interval: 333333)
17:05:57.191: format: YUY2
17:05:57.197: DShow: Run failed (0x80004002): No such interface supported
17:05:57.197:
17:06:08.055: ==== Shutting down ==================================================
17:06:08.060: Switched to scene '(null)'
17:06:08.064: WASAPI: Device 'Speaker/Headphone (Realtek(R) Audio)' Terminated
17:06:08.069: WASAPI: Device 'Microphone (Realtek(R) Audio)' Terminated
17:06:08.075: All scene data cleared
17:06:08.075: ------------------------------------------------
17:06:08.196: Freeing OBS context data
17:06:08.213: [Scripting] Total detached callbacks: 0
17:06:08.222: == Profiler Results =============================
17:06:08.222: run_program_init: 2317.74 ms
17:06:08.223: ┣OBSApp::AppInit: 15.295 ms
17:06:08.223: ┃ ┗OBSApp::InitLocale: 1.01 ms
17:06:08.223: ┗OBSApp::OBSInit: 2205.81 ms
17:06:08.223: ┣obs_startup: 4.113 ms
17:06:08.223: ┗OBSBasic::OBSInit: 1842.14 ms
17:06:08.223: ┣OBSBasic::InitBasicConfig: 0.437 ms
17:06:08.223: ┣OBSBasic::ResetAudio: 0.14 ms
17:06:08.223: ┣OBSBasic::ResetVideo: 651.216 ms
17:06:08.223: ┣OBSBasic::InitOBSCallbacks: 0.006 ms
17:06:08.223: ┣OBSBasic::InitHotkeys: 0.048 ms
17:06:08.223: ┣obs_load_all_modules: 82.591 ms
17:06:08.223: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.534 ms
17:06:08.223: ┃ ┣obs_init_module(decklink-ouput-ui.dll): 0.772 ms
17:06:08.223: ┃ ┣obs_init_module(enc-amf.dll): 39.861 ms
17:06:08.223: ┃ ┣obs_init_module(frontend-tools.dll): 3.668 ms
17:06:08.223: ┃ ┣obs_init_module(image-source.dll): 0.006 ms
17:06:08.223: ┃ ┣obs_init_module(obs-browser.dll): 0.309 ms
17:06:08.223: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.387 ms
17:06:08.223: ┃ ┃ ┗nvenc_check: 0.375 ms
17:06:08.223: ┃ ┣obs_init_module(obs-filters.dll): 0.012 ms
17:06:08.223: ┃ ┣obs_init_module(obs-outputs.dll): 0.005 ms
17:06:08.223: ┃ ┣obs_init_module(obs-qsv11.dll): 7.392 ms
17:06:08.223: ┃ ┣obs_init_module(obs-text.dll): 0.245 ms
17:06:08.223: ┃ ┣obs_init_module(obs-transitions.dll): 0.008 ms
17:06:08.223: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
17:06:08.223: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
17:06:08.223: ┃ ┣obs_init_module(rtmp-services.dll): 0.016 ms
17:06:08.223: ┃ ┣obs_init_module(text-freetype2.dll): 0.054 ms
17:06:08.223: ┃ ┣obs_init_module(vlc-video.dll): 0.035 ms
17:06:08.223: ┃ ┣obs_init_module(win-capture.dll): 2.217 ms
17:06:08.223: ┃ ┣obs_init_module(win-decklink.dll): 1.611 ms
17:06:08.223: ┃ ┣obs_init_module(win-dshow.dll): 1.356 ms
17:06:08.223: ┃ ┣obs_init_module(win-mf.dll): 0 ms
17:06:08.223: ┃ ┣obs_init_module(win-wasapi.dll): 0.006 ms
17:06:08.223: ┃ ┗reset_win32_symbol_paths: 0.061 ms
17:06:08.223: ┣OBSBasic::ResetOutputs: 0.17 ms
17:06:08.223: ┣OBSBasic::CreateHotkeys: 0.029 ms
17:06:08.223: ┣OBSBasic::InitService: 1.459 ms
17:06:08.223: ┣OBSBasic::InitPrimitives: 0.079 ms
17:06:08.223: ┗OBSBasic::Load: 977.505 ms
17:06:08.223: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.01 ms, max=0.94 ms, 99th percentile=0.285 ms, 100% below 25 ms
17:06:08.223: audio_thread(Audio): min=0 ms, median=0.042 ms, max=0.334 ms, 99th percentile=0.159 ms
17:06:08.223: obs_graphics_thread(33.3333 ms): min=0.086 ms, median=2.463 ms, max=114.852 ms, 99th percentile=8.268 ms, 99.8121% below 33.333 ms
17:06:08.223: ┣tick_sources: min=0.002 ms, median=0.016 ms, max=113.169 ms, 99th percentile=0.078 ms
17:06:08.223: ┣output_frame: min=0.042 ms, median=0.226 ms, max=4.269 ms, 99th percentile=0.589 ms
17:06:08.223: ┃ ┗gs_context(video->graphics): min=0.042 ms, median=0.225 ms, max=4.267 ms, 99th percentile=0.588 ms
17:06:08.223: ┃ ┣render_video: min=0.005 ms, median=0.038 ms, max=0.897 ms, 99th percentile=0.125 ms
17:06:08.223: ┃ ┃ ┗render_main_texture: min=0.004 ms, median=0.034 ms, max=0.893 ms, 99th percentile=0.112 ms
17:06:08.223: ┃ ┗gs_flush: min=0.034 ms, median=0.191 ms, max=4.254 ms, 99th percentile=0.486 ms
17:06:08.223: ┗render_displays: min=0 ms, median=1.533 ms, max=27.565 ms, 99th percentile=5.157 ms
17:06:08.223: =================================================
17:06:08.223: == Profiler Time Between Calls ==================
17:06:08.223: obs_hotkey_thread(25 ms): min=24.598 ms, median=25.452 ms, max=26.465 ms, 52.5599% within ±2% of 25 ms (0% lower, 47.4401% higher)
17:06:08.223: obs_graphics_thread(33.3333 ms): min=18.463 ms, median=33.333 ms, max=114.859 ms, 98.8722% within ±2% of 33.333 ms (0.56391% lower, 0.56391% higher)
17:06:08.223: =================================================
17:06:08.246: Number of memory leaks: 0
Thanks in advance
 
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