Question / Help Problem with Intel quicksync...Help please

Dmitry_croft

New Member
Hello! I have this problem: intel quicksynk gives this error: If you use NVENC or AMD encoders, you have the latest video driver installed. I have the latest driver, that's for sure. In all other applications, quicksynk works. How can this problem be solved?

i5 8700k

The error log says:
16:59:29.657: CalculateFileHash: Failed to open file 'C:\Users\cRoFTy\AppData\Roaming\obs-studio\updates\whatsnew.json':
16:59:37.217: [qsv encoder: 'streaming_h264'] settings:
16:59:37.217: rate_control: CBR
16:59:37.217: target_bitrate: 2500
16:59:37.217: fps_num: 30
16:59:37.217: fps_den: 1
16:59:37.217: width: 1920
16:59:37.217: height: 1080
16:59:37.218: [qsv encoder: 'streaming_h264'] debug info:
16:59:37.227: impl: D3D11
16:59:37.227: surf: D3D11
16:59:37.250: m_nSurfNum: 12
16:59:37.261: [qsv encoder: 'streaming_h264'] qsv failed to load
16:59:37.262: major: 1
16:59:37.262: minor: 27
16:59:37.262: Stream output type 'rtmp_output' failed to start!
 

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