Question / Help Problem with installing OBS on windows 7 64 bit

[Capnsanity]

I recently had to get a new Harddrive and then i upgraded to the 64 bit version of windows and i just tried to download and install OBS again and i keep getting this message right after trying to open the installer and proceed, Anyone know how to fix it?

 

[R1CH]

Is your temp folder writable? Have you tried disabling antivirus?

 

[Capnsanity]

Yep i've made sure the folder it says is writable and i've tried disabling anti-virus and neither does anything

 

[R1CH]

What antivirus software do you use? Are you able to make a new file (eg a Notepad .txt file) in that folder?

 

[Capnsanity]

I use Avast free and i just noticed it keeps going back to read only even after i go into the properties and uncheck it and it seemingly applies it to the folder...So that's probably the issue...Gotta figure out how to stop that

 

[SumDim]

Sounds like you need to disable Avast services before installing OBS Studio.

- Look in the Task Manager | Startup and see if an Avast gets launched on startup. If so, disable it.
- Run services.msc. Stop all Avast services by right clicking on them and changing their running state to Stop
- Reboot computer and install OBS

After OBS is installed, reverse everything you did above to re-enable Avast.

Worth a shot.

 

[Capnsanity]

Just tried completely uninstalling all my anti-viral software and i'm still getting that same error

 

[Capnsanity]

Okay getting somewhere...

I found the folder and found that file was inside it so i deleted it, and found what's probably the issue, When i try to install OBS it freezes on the first installation screen that says press next to continue, and if i force close it and try again that error pops up...

 

[Capnsanity]

and i've done it!

Turns out all i had to do was go into the task manager and force quit that checking program while i had the installer open on the frozen screen and it proceeded to the installation screen

 

[R1CH]

That's very odd, that program should never freeze as all it does is check is a DLL is present. If you're able to reproduce it, could you instead choose "Create Dump" on the check_for_64bit_visual_studio_2013_runtimes.exe and then post the .dmp file here? That would help us fix this for good.

 

[Capnsanity]

That's very odd, that program should never freeze as all it does is check is a DLL is present. If you're able to reproduce it, could you instead choose "Create Dump" on the check_for_64bit_visual_studio_2013_runtimes.exe and then post the .dmp file here? That would help us fix this for good.

I just tried and got it to happen again but when i went to the process and tried to create a dump file it said it couldn't because access was denied...