Question / Help Problem with black screen in window, monitor and game capture

[Douwe Korstanje]

Hi guys,

I've got problems with OBS. Ever since I started the program it keeps giving me a black screen, either in window capture, monitor capture and game capture. I started up by changing the settings via a Youtube video tutorial.

I've tried a lot of things, even in the NVIDEA configuration. I think I followed every single tutorial so far for fixing this issue but there wasn't one that has actually resolved anything.

I have an MSI GE60 Apache Pro gaming laptop with:

GeForce GTX 860M
Intel Core i7-4700HQ CPU @ 2.40GHz
Windows 8.1

Hope you guys can help me out here.

 

[MrMikeAZ]

Could you please elaborate on what you have tried or link the articles? For example, have you gone through this thread?

https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

 

[Osiris]

Also post a recent log.

 

[Douwe Korstanje]

@MrMikeAZ

I've tried that link, allong with many others. Mostly I get to change settings from Nvidea itself, but that does not do anything. I removed OBS and reinstalled it so the settings were resetted. But again nothing really happened. I believe it has something to do with the link you sended me: https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

But i've done those steps as well, and I guess that the problem lays within my OBS settings.

@Osiris

Here a recent link:


21:28:36: Open Broadcaster Software v0.637b - 32bit (´・ω・｀)
21:28:36: -------------------------------
21:28:36: CPU Name: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz
21:28:36: CPU Speed: 2394MHz
21:28:36: Physical Memory: 4095MB Total, 4095MB Free
21:28:36: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
21:28:36: monitor 1: pos={0, 0}, size={1920, 1080}
21:28:36: Windows Version: 6.2 Build 9200
21:28:36: Aero is Enabled
21:28:36: -------------------------------
21:28:36: OBS Modules:
21:28:36: Base Address Module
21:28:36: 00120000 OBS.exe
21:28:36: 57760000 OBSApi.dll
21:28:36: 5F4D0000 DShowPlugin.dll
21:28:36: 64C60000 GraphicsCapture.dll
21:28:36: 5F4A0000 NoiseGate.dll
21:28:36: 5BB50000 PSVPlugin.dll
21:28:36: ------------------------------------------
21:28:36: Adapter 1
21:28:36: Video Adapter: NVIDIA GeForce GTX 860M
21:28:36: Video Adapter Dedicated Video Memory: 2068705280
21:28:36: Video Adapter Shared System Memory: 2147610624
21:28:36: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
21:28:36: ------------------------------------------
21:28:36: Adapter 2
21:28:36: Video Adapter: Intel(R) HD Graphics 4600
21:28:36: Video Adapter Dedicated Video Memory: 0
21:28:36: Video Adapter Shared System Memory: 1879048192
21:28:36: =====Stream Start: 2014-11-15, 21:28:36===============================================
21:28:36: Multithreaded optimizations: On
21:28:36: Base resolution: 1920x1080
21:28:36: Output resolution: 1920x1080
21:28:36: ------------------------------------------
21:28:36: Loading up D3D10 on NVIDIA GeForce GTX 860M (Adapter 1)...
21:28:36: ------------------------------------------
21:28:36: Audio Format: 48000 Hz
21:28:36: ------------------------------------------
21:28:36: Audio Channels: 2 Ch
21:28:36: Playback device Default
21:28:36: ------------------------------------------
21:28:36: Using desktop audio input: Speakers (2- Realtek High Definition Audio)
21:28:36: Global Audio time adjust: 0
21:28:36: ------------------------------------------
21:28:36: Using auxilary audio input: Microphone (2- Realtek High Definition Audio)
21:28:36: Mic time offset: 0
21:28:36: ------------------------------------------
21:28:36: Audio Encoding: AAC
21:28:36: bitrate: 128
21:28:36: Using Monitor Capture
21:28:36: Scene buffering time set to 700
21:28:36: ------------------------------------------
21:28:36: Video Encoding: x264
21:28:36: fps: 30
21:28:36: width: 1920, height: 1080
21:28:36: preset: veryfast
21:28:36: profile: high
21:28:36: keyint: 250
21:28:36: CBR: yes
21:28:36: CFR: yes
21:28:36: max bitrate: 1000
21:28:36: buffer size: 1000
21:28:36: ------------------------------------------
21:28:45: Using Window Capture
21:28:50: Using Window Capture

 

[Douwe Korstanje]

So, does anyone has a clue?

 

[Osiris]

Post a recent complete log.

 

[Douwe Korstanje]

21:23:39: Open Broadcaster Software v0.637b - 32bit (´・ω・｀)
21:23:39: -------------------------------
21:23:39: CPU Name: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz
21:23:39: CPU Speed: 2394MHz
21:23:39: Physical Memory: 4095MB Total, 4095MB Free
21:23:39: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
21:23:39: monitor 1: pos={0, 0}, size={1920, 1080}
21:23:39: Windows Version: 6.2 Build 9200
21:23:39: Aero is Enabled
21:23:39: -------------------------------
21:23:39: OBS Modules:
21:23:39: Base Address Module
21:23:39: 00120000 OBS.exe
21:23:39: 57760000 OBSApi.dll
21:23:39: 5F4D0000 DShowPlugin.dll
21:23:39: 64C60000 GraphicsCapture.dll
21:23:39: 5F4A0000 NoiseGate.dll
21:23:39: 5BB50000 PSVPlugin.dll
21:23:39: ------------------------------------------
21:23:39: Adapter 1
21:23:39: Video Adapter: NVIDIA GeForce GTX 860M
21:23:39: Video Adapter Dedicated Video Memory: 2068705280
21:23:39: Video Adapter Shared System Memory: 2147610624
21:23:39: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
21:23:39: ------------------------------------------
21:23:39: Adapter 2
21:23:39: Video Adapter: Intel(R) HD Graphics 4600
21:23:39: Video Adapter Dedicated Video Memory: 0
21:23:39: Video Adapter Shared System Memory: 1879048192
21:23:39: =====Stream Start: 2014-11-15, 21:23:39===============================================
21:23:39: Multithreaded optimizations: On
21:23:39: Base resolution: 1920x1080
21:23:39: Output resolution: 1920x1080
21:23:39: ------------------------------------------
21:23:39: Loading up D3D10 on NVIDIA GeForce GTX 860M (Adapter 1)...
21:23:39: ------------------------------------------
21:23:39: Audio Format: 48000 Hz
21:23:39: ------------------------------------------
21:23:39: Audio Channels: 2 Ch
21:23:39: Playback device Default
21:23:39: ------------------------------------------
21:23:39: Using desktop audio input: Speakers (2- Realtek High Definition Audio)
21:23:39: Global Audio time adjust: 0
21:23:39: ------------------------------------------
21:23:39: Using auxilary audio input: Microphone (2- Realtek High Definition Audio)
21:23:39: Mic time offset: 0
21:23:39: ------------------------------------------
21:23:39: Audio Encoding: AAC
21:23:39: bitrate: 128
21:23:39: Scene buffering time set to 700
21:23:39: ------------------------------------------
21:23:39: Video Encoding: x264
21:23:39: fps: 30
21:23:39: width: 1920, height: 1080
21:23:39: preset: veryfast
21:23:39: profile: high
21:23:39: keyint: 250
21:23:39: CBR: yes
21:23:39: CFR: yes
21:23:39: max bitrate: 1000
21:23:39: buffer size: 1000
21:23:39: ------------------------------------------
21:23:41: Total frames encoded: 48, total frames duplicated: 0 (0.00%)
21:23:41: Total frames rendered: 73, number of late frames: 1 (1.37%) (it's okay for some frames to be late)
21:23:41:
21:23:41: Profiler time results:
21:23:41:
21:23:41: ==============================================================
21:23:41: video thread frame - [100%] [avg time: 4.822 ms] [children: 9.75%] [unaccounted: 90.3%]
21:23:41: | scene->Preprocess - [0.0415%] [avg time: 0.002 ms]
21:23:41: | GPU download and conversion - [9.71%] [avg time: 0.468 ms] [children: 9.33%] [unaccounted: 0.373%]
21:23:41: | | flush - [8.44%] [avg time: 0.407 ms]
21:23:41: | | CopyResource - [0.705%] [avg time: 0.034 ms]
21:23:41: | | conversion to 4:2:0 - [0.187%] [avg time: 0.009 ms]
21:23:41: Convert444Threads - [100%] [avg time: 2.871 ms] [children: 99.3%] [unaccounted: 0.662%]
21:23:41: | Convert444toNV12 - [99.3%] [avg time: 2.852 ms]
21:23:41: encoder thread frame - [100%] [avg time: 9.139 ms] [children: 0.0985%] [unaccounted: 99.9%]
21:23:41: | sending stuff out - [0.0985%] [avg time: 0.009 ms]
21:23:41: ==============================================================
21:23:41:
21:23:41:
21:23:41: Profiler CPU results:
21:23:41:
21:23:41: ==============================================================
21:23:41: video thread frame - [cpu time: avg 3.424 ms, total 250 ms] [avg calls per frame: 1]
21:23:41: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:23:41: | GPU download and conversion - [cpu time: avg 0.428 ms, total 31.25 ms] [avg calls per frame: 1]
21:23:41: | | flush - [cpu time: avg 0.428 ms, total 31.25 ms] [avg calls per frame: 1]
21:23:41: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:23:41: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:23:41: Convert444Threads - [cpu time: avg 3.281 ms, total 328.125 ms] [avg calls per frame: 2]
21:23:41: | Convert444toNV12 - [cpu time: avg 3.281 ms, total 328.125 ms] [avg calls per frame: 2]
21:23:41: encoder thread frame - [cpu time: avg 8.463 ms, total 406.25 ms] [avg calls per frame: 1]
21:23:41: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:23:41: ==============================================================
21:23:41:
21:23:41: =====Stream End: 2014-11-15, 21:23:41=================================================
21:23:52: =====Stream Start: 2014-11-15, 21:23:52===============================================
21:23:52: Multithreaded optimizations: On
21:23:52: Base resolution: 1920x1080
21:23:52: Output resolution: 1920x1080
21:23:52: ------------------------------------------
21:23:52: Loading up D3D10 on NVIDIA GeForce GTX 860M (Adapter 1)...
21:23:52: ------------------------------------------
21:23:52: Audio Format: 48000 Hz
21:23:52: ------------------------------------------
21:23:52: Audio Channels: 2 Ch
21:23:52: Playback device Default
21:23:52: ------------------------------------------
21:23:52: Using desktop audio input: Speakers (2- Realtek High Definition Audio)
21:23:52: Global Audio time adjust: 0
21:23:52: ------------------------------------------
21:23:52: Using auxilary audio input: Microphone (2- Realtek High Definition Audio)
21:23:52: Mic time offset: 0
21:23:52: ------------------------------------------
21:23:52: Audio Encoding: AAC
21:23:52: bitrate: 128
21:23:52: Using Monitor Capture
21:23:52: Scene buffering time set to 700
21:23:52: ------------------------------------------
21:23:52: Video Encoding: x264
21:23:52: fps: 30
21:23:52: width: 1920, height: 1080
21:23:52: preset: veryfast
21:23:52: profile: high
21:23:52: keyint: 250
21:23:52: CBR: yes
21:23:52: CFR: yes
21:23:52: max bitrate: 1000
21:23:52: buffer size: 1000
21:23:52: ------------------------------------------
21:24:00: Total frames encoded: 214, total frames duplicated: 10 (4.67%)
21:24:00: Number of frames skipped due to encoder lag: 10 (4.67%)
21:24:00: Total frames rendered: 229, number of late frames: 2 (0.87%) (it's okay for some frames to be late)
21:24:00:
21:24:00: Profiler time results:
21:24:00:
21:24:00: ==============================================================
21:24:00: video thread frame - [100%] [avg time: 2.651 ms] [children: 16.9%] [unaccounted: 83.1%]
21:24:00: | scene->Preprocess - [1.02%] [avg time: 0.027 ms]
21:24:00: | GPU download and conversion - [15.9%] [avg time: 0.422 ms] [children: 14.6%] [unaccounted: 1.28%]
21:24:00: | | flush - [13%] [avg time: 0.345 ms]
21:24:00: | | CopyResource - [1.24%] [avg time: 0.033 ms]
21:24:00: | | conversion to 4:2:0 - [0.377%] [avg time: 0.01 ms]
21:24:00: Convert444Threads - [100%] [avg time: 3.139 ms] [children: 99.4%] [unaccounted: 0.637%]
21:24:00: | Convert444toNV12 - [99.4%] [avg time: 3.119 ms]
21:24:00: encoder thread frame - [100%] [avg time: 9.283 ms] [children: 0.118%] [unaccounted: 99.9%]
21:24:00: | sending stuff out - [0.118%] [avg time: 0.011 ms]
21:24:00: ==============================================================
21:24:00:
21:24:00:
21:24:00: Profiler CPU results:
21:24:00:
21:24:00: ==============================================================
21:24:00: video thread frame - [cpu time: avg 2.319 ms, total 531.25 ms] [avg calls per frame: 1]
21:24:00: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:24:00: | GPU download and conversion - [cpu time: avg 0.477 ms, total 109.375 ms] [avg calls per frame: 1]
21:24:00: | | flush - [cpu time: avg 0.341 ms, total 78.125 ms] [avg calls per frame: 1]
21:24:00: | | CopyResource - [cpu time: avg 0.075 ms, total 15.625 ms] [avg calls per frame: 1]
21:24:00: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:24:00: Convert444Threads - [cpu time: avg 2.858 ms, total 1171.88 ms] [avg calls per frame: 2]
21:24:00: | Convert444toNV12 - [cpu time: avg 2.82 ms, total 1156.25 ms] [avg calls per frame: 2]
21:24:00: encoder thread frame - [cpu time: avg 8.542 ms, total 1828.13 ms] [avg calls per frame: 1]
21:24:00: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:24:00: ==============================================================
21:24:00:
21:24:00: =====Stream End: 2014-11-15, 21:24:00=================================================
21:28:30: Terminating 0x173c
21:28:30: Terminating 0x718

 

[Douwe Korstanje]

Does anyone have a clue? I really want to start recording games with OBS but I cannot get it started. Please help.

 

[Douwe Korstanje]

https://obsproject.com/analyzer?url=https://gist.github.com/anonymous/b526adaea4574315148b

 

[Osiris]

Have you tried running OBS as admin? Preferably when using Game Capture.

 

[FoxyLady0602]

I have the same problem but on my pc, it's up to date on updates, can anyone help me please?