Problem recording audio with Hyper Quadcast microphone

[jorodriguea]

Hello;
I have a problem recording audio with Hyperx Quadcast microphone. When starting to record, a few minutes pass and the sound of disconnection of a device is heard and the recording, when reviewing it from the minute this event occurs, is heard with a beep and fast.

The time this occurs is random.

Use:
- HP probook computer
- Windows 10 Pro
-RAM: 8GB
- Processor: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz

Atteched last log.

Thank

 

[cyclemat]

USB Problem ? look like an USB power problem or an usb bandwitch problem

download this an make an screenshot

USB Device Tree Viewer

try to use an USB HUB with own voltage input

 

[jorodriguea]

USB Problem ? look like an USB power problem or an usb bandwitch problem

download this an make an screenshot

USB Device Tree Viewer

try to use an USB HUB with own voltage input

Thanks for the reply. Download the app, this is the screenshot

Attached the reports of the ports,

Thanks