Please help me??

R

Rhy

New Member
So I am trying to set up my Twitch streaming with the Ripsaw Razor I just bought but I am running into some sort of red fuzzy screen that will -not- go away. I have tried perusing the various threads and questions of others but cannot make any sense of any issue.

I am running on a Dell G5 15 laptop
NVIDIA GeForce GTX 1660 TI graphics card
Direct 3D 11 Renderer set to NV12 and sRGB with Full color range

I have uninstalled, reinstalled and updated my graphics card driver. I am at a loss at this point on what to do. Please help as I am looking to stream Animal Crossing and cannot do so until I get this resolved.
 

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FerretBomb

FerretBomb

Active Member
Normally visual effects like this are caused by either a bad HDMI cable, or a hardware failure in the capture device.
Recommend trying another cable. Does this occur with any other console/HDMI source plugged in, or just with the Switch?

If it happens with any source, you will need to reach out to Razer for hardware support with their device.
 
R

Rhy

New Member
I've not tried it with any other console, but I can try.

As for the HDMI cables, I have tried multiple hdmi cables and even swapped the ones around the Ripsaw and I still get the same red fuzzy image.
 
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