Question / Help Please help Can't Get Sound From Headset Microphone

jakdwak

New Member
The microphone works with an online mic check website. Below is the the most recent log file. Here is the relevant part where the microphone doesn't initialize:

16:40:53.105: WASAPI: Device 'Speakers (Plantronics .Audio 478 USB)' initialized
16:40:53.129: [WASAPISource::TryInitialize]:[Microphone (Plantronics .Audio 478 USB)] Failed to get initialize audio client: 80070005
16:40:53.129: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{e1651f66-5d2a-45dc-abb7-c537e971130d}' not found. Waiting for device
16:40:53.135: [WASAPISource::TryInitialize]:[Microphone (Plantronics .Audio 478 USB)] Failed to get initialize audio client: 80070005
16:40:53.135: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{e1651f66-5d2a-45dc-abb7-c537e971130d}' not found. Waiting for device
16:40:53.821: Switched to scene 'Scene'



Full Log:

16:40:38.874: CPU Name: Intel(R) Pentium(R) D CPU 3.20GHz
16:40:38.874: CPU Speed: 3192MHz
16:40:38.874: Physical Cores: 2, Logical Cores: 2
16:40:38.874: Physical Memory: 2943MB Total, 1255MB Free
16:40:38.874: Windows Version: 10.0 Build 17134 (revision: 112; 64-bit)
16:40:38.874: Running as administrator: false
16:40:38.875: Aero is Enabled (Aero is always on for windows 8 and above)
16:40:38.875: Windows 10 Gaming Features:
16:40:38.875: Game Bar: On
16:40:38.875: Game DVR: On
16:40:38.875: Game DVR Background Recording: Off
16:40:38.880: Sec. Software Status:
16:40:38.885: Windows Defender Antivirus: enabled (AV)
16:40:38.886: Windows Firewall: enabled (FW)
16:40:38.887: Windows Defender Antivirus: enabled (ASW)
16:40:38.894: Portable mode: false
16:40:39.331: OBS 21.1.2 (64bit, windows)
16:40:39.331: ---------------------------------
16:40:39.333: ---------------------------------
16:40:39.333: audio settings reset:
16:40:39.333: samples per sec: 44100
16:40:39.333: speakers: 1
16:40:39.338: ---------------------------------
16:40:39.338: Initializing D3D11...
16:40:39.338: Available Video Adapters:
16:40:39.342: Adapter 1: NVIDIA GeForce 8400 GS
16:40:39.343: Dedicated VRAM: 517668864
16:40:39.343: Shared VRAM: 1543170048
16:40:39.343: output 1: pos={0, 0}, size={1600, 900}, attached=true
16:40:39.347: Loading up D3D11 on adapter NVIDIA GeForce 8400 GS (0)
16:40:39.374: D3D11 loaded successfully, feature level used: 40960
16:40:42.885: ---------------------------------
16:40:42.885: video settings reset:
16:40:42.885: base resolution: 1600x900
16:40:42.885: output resolution: 708x400
16:40:42.885: downscale filter: Bicubic
16:40:42.885: fps: 30/1
16:40:42.885: format: NV12
16:40:42.885: YUV mode: 601/Partial
16:40:42.906: Audio monitoring device:
16:40:42.906: name: Default
16:40:42.906: id: default
16:40:42.930: ---------------------------------
16:40:43.047: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
16:40:43.097: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
16:40:43.552: [AMF] AMF Test failed due to one or more errors.
16:40:43.552: Failed to initialize module 'enc-amf.dll'
16:40:44.717: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
16:40:44.758: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
16:40:44.758: (127)
16:40:44.758: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
16:40:44.841: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
16:40:45.079: [browser_source: 'Version: 1.31.0']
16:40:46.948: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
16:40:46.948: (126)
16:40:50.946: Couldn't find VLC installation, VLC video source disabled
16:40:51.187: No blackmagic support
16:40:52.281: ---------------------------------
16:40:52.281: Loaded Modules:
16:40:52.281: win-wasapi.dll
16:40:52.281: win-mf.dll
16:40:52.281: win-dshow.dll
16:40:52.282: win-decklink.dll
16:40:52.282: win-capture.dll
16:40:52.282: vlc-video.dll
16:40:52.282: text-freetype2.dll
16:40:52.282: rtmp-services.dll
16:40:52.282: obs-x264.dll
16:40:52.282: obs-vst.dll
16:40:52.282: obs-transitions.dll
16:40:52.282: obs-text.dll
16:40:52.282: obs-qsv11.dll
16:40:52.282: obs-outputs.dll
16:40:52.282: obs-filters.dll
16:40:52.282: obs-ffmpeg.dll
16:40:52.282: obs-browser.dll
16:40:52.282: image-source.dll
16:40:52.282: frontend-tools.dll
16:40:52.282: enc-amf.dll
16:40:52.282: coreaudio-encoder.dll
16:40:52.282: ---------------------------------
16:40:52.282: ==== Startup complete ===============================================
16:40:52.285: Service '' not found
16:40:52.651: All scene data cleared
16:40:52.651: ------------------------------------------------
16:40:53.105: WASAPI: Device 'Speakers (Plantronics .Audio 478 USB)' initialized
16:40:53.129: [WASAPISource::TryInitialize]:[Microphone (Plantronics .Audio 478 USB)] Failed to get initialize audio client: 80070005
16:40:53.129: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{e1651f66-5d2a-45dc-abb7-c537e971130d}' not found. Waiting for device
16:40:53.135: [WASAPISource::TryInitialize]:[Microphone (Plantronics .Audio 478 USB)] Failed to get initialize audio client: 80070005
16:40:53.135: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{e1651f66-5d2a-45dc-abb7-c537e971130d}' not found. Waiting for device
16:40:53.821: Switched to scene 'Scene'
16:40:54.751: ------------------------------------------------
16:40:54.752: Loaded scenes:
16:40:54.752: - scene 'Scene':
16:40:54.752: - source: 'Display Capture' (monitor_capture)
16:40:54.752: - source: 'Audio Input Capture' (wasapi_input_capture)
16:40:54.752: - scene 'test':
16:40:54.752: - source: 'Display Capture' (monitor_capture)
16:40:54.752: - source: 'Audio Input Capture' (wasapi_input_capture)
16:40:54.752: ------------------------------------------------
16:41:09.675: ---------------------------------
16:41:09.675: [x264 encoder: 'recording_h264'] preset: veryfast
16:41:09.699: [x264 encoder: 'recording_h264'] settings:
16:41:09.699: rate_control: VBR
16:41:09.699: bitrate: 2500
16:41:09.699: buffer size: 2500
16:41:09.699: crf: 23
16:41:09.699: fps_num: 30
16:41:09.699: fps_den: 1
16:41:09.699: width: 708
16:41:09.699: height: 400
16:41:09.699: keyint: 250
16:41:09.699:
16:41:09.733: ---------------------------------
16:41:09.847: [FFmpeg aac encoder: 'Track1'] bitrate: 160, channels: 1, channel_layout: 4
16:41:09.847:
16:41:10.312: ---------------------------------
16:41:10.313: [FFmpeg aac encoder: 'Track2'] bitrate: 160, channels: 1, channel_layout: 4
16:41:10.313:
16:41:10.316: ---------------------------------
16:41:10.317: [FFmpeg aac encoder: 'Track3'] bitrate: 160, channels: 1, channel_layout: 4
16:41:10.317:
16:41:10.320: ---------------------------------
16:41:10.321: [FFmpeg aac encoder: 'Track4'] bitrate: 160, channels: 1, channel_layout: 4
16:41:10.321:
16:41:10.368: ==== Recording Start ===============================================
16:41:10.368: [ffmpeg muxer: 'adv_file_output'] Writing file 'F:/Media/Video/OBS Captures/2018-06-26 16-41-09.mp4'...
16:41:23.967: User switched to scene 'test'
16:42:09.048: [ffmpeg muxer: 'adv_file_output'] Output of file 'F:/Media/Video/OBS Captures/2018-06-26 16-41-09.mp4' stopped
16:42:09.049: Output 'adv_file_output': stopping
16:42:09.049: Output 'adv_file_output': Total frames output: 1733
16:42:09.049: Output 'adv_file_output': Total drawn frames: 1754 (1760 attempted)
16:42:09.049: Output 'adv_file_output': Number of lagged frames due to rendering lag/stalls: 6 (0.3%)
16:42:09.049: ==== Recording Stop ================================================
16:42:09.084: Video stopped, number of skipped frames due to encoding lag: 2/1761 (0.1%)
 
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