Question / Help People say my stream lags but I don't see it?

B

bmwbro2

New Member
When I stream I get no dropped frames or internet lag. But people are saying my stream is lagging? Here is my info.

Code: 
03:08:05: Open Broadcaster Software v0.592b - 32bit (´・ω・｀)
03:08:05: -------------------------------
03:08:05: CPU Name: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
03:08:05: CPU Speed: 2999MHz
03:08:05: Physical Memory:  4095MB Total, 2266MB Free
03:08:05: stepping id: 10, model 23, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
03:08:05: monitor 1: pos={0, 0}, size={1600, 900}
03:08:05: monitor 2: pos={1600, 0}, size={1024, 768}
03:08:05: Windows Version: 6.1 Build 7601 S
03:08:05: Aero is Disabled
03:08:05: -------------------------------
03:08:05: OBS Modules:
03:08:05: Base Address     Module
03:08:05: 00FA0000         OBS.exe
03:08:05: 60540000         OBSApi.dll
03:08:05: 60300000         DShowPlugin.dll
03:08:05: 602E0000         GraphicsCapture.dll
03:08:05: 602C0000         NoiseGate.dll
03:08:05: 602A0000         PSVPlugin.dll
03:08:05: ------------------------------------------
03:08:05: Adapter 1
03:08:05:   Video Adapter: ATI Radeon HD 4800 Series
03:08:05:   Video Adapter Dedicated Video Memory: 1066405888
03:08:05:   Video Adapter Shared System Memory: 1878650880
03:08:05:   Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
03:08:05:   Video Adapter Output 2: pos={1600, 0}, size={1024, 768}, attached=true
03:08:05: =====Stream Start: 2013-12-31, 03:08:05===============================================
03:08:05:   Multithreaded optimizations: On
03:08:05:   Base resolution: 1280x720
03:08:05:   Output resolution: 1280x720
03:08:05: ------------------------------------------
03:08:05: Loading up D3D10 on ATI Radeon HD 4800 Series (Adapter 1)...
03:08:05: ------------------------------------------
03:08:05: Audio Format: 48000hz
03:08:05: Playback device Default
03:08:05: ------------------------------------------
03:08:05: Using desktop audio input: Speakers (C-Media USB Audio Device   )
03:08:05: ------------------------------------------
03:08:05: Using auxilary audio input: Microphone (High Definition Audio Device)
03:08:05: ------------------------------------------
03:08:05: Audio Encoding: AAC
03:08:05:     bitrate: 160
03:08:05: ------------------------------------------
03:08:05:     device: USB Video Device,
03:08:05:     device id \\?\usb#vid_046d&pid_0809&mi_00#7&2b604dcf&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
03:08:05:     chosen type: YUY2, usingFourCC: false, res: 640x360 - 640x360, frameIntervals: 333333-2000000
03:08:05:     use buffering: false - 0, fourCC: 'YUY2'
03:08:05:     audio device: Disable,
03:08:05:     audio device id Disabled,
03:08:05: 
03:08:05: Using directshow input
03:08:05: Using graphics capture
03:08:05: Scene buffering time set to 700
03:08:05: ------------------------------------------
03:08:05: Video Encoding: x264
03:08:05:     fps: 30
03:08:05:     width: 1280, height: 720
03:08:05:     preset: ultrafast
03:08:05:     profile: main
03:08:05:     keyint: 60
03:08:05:     CBR: yes
03:08:05:     CFR: yes
03:08:05:     max bitrate: 3300
03:08:05:     buffer size: 3500
03:08:05: ------------------------------------------
03:08:05: MMDeviceAudioSource: Frequency for device 'Speakers (C-Media USB Audio Device   )' is 352800, samples per sec is 44100
03:08:05: MMDeviceAudioSource: Frequency for device 'Microphone (High Definition Audio Device)' is 352800, samples per sec is 44100
03:08:21: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
03:08:21:   New Scene
03:08:29: Using Monitor Capture
03:08:48: ------------------------------------------
03:08:48:     device: USB Video Device,
03:08:48:     device id \\?\usb#vid_046d&pid_0809&mi_00#7&2b604dcf&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
03:08:48:     chosen type: YUY2, usingFourCC: false, res: 640x360 - 640x360, frameIntervals: 333333-2000000
03:08:48:     use buffering: false - 0, fourCC: 'YUY2'
03:08:48:     audio device: Disable,
03:08:48:     audio device id Disabled,
03:08:48: 
03:08:48: Using directshow input
03:08:56: Total frames encoded: 1494, total frames duplicated: 22 (1.47%)
03:08:56: Total frames rendered: 1493, number of late frames: 2 (0.13%) (it's okay for some frames to be late)
03:08:56: 
03:08:56: Profiler time results:
03:08:56: 
03:08:56: ==============================================================
03:08:56: video thread frame - [100%] [avg time: 4.447 ms] [children: 70.3%] [unaccounted: 29.7%]
03:08:56: | scene->Preprocess - [59.9%] [avg time: 2.663 ms]
03:08:56: | GPU download and conversion - [10.4%] [avg time: 0.464 ms] [children: 9.71%] [unaccounted: 0.72%]
03:08:56: | | flush - [9.47%] [avg time: 0.421 ms]
03:08:56: | | CopyResource - [0.202%] [avg time: 0.009 ms]
03:08:56: | | conversion to 4:2:0 - [0.045%] [avg time: 0.002 ms]
03:08:56: Convert444Thread - [100%] [avg time: 1.517 ms] [children: 99.5%] [unaccounted: 0.461%]
03:08:56: | Convert444toNV12 - [99.5%] [avg time: 1.51 ms]
03:08:56: encoder thread frame - [100%] [avg time: 1.4 ms]
03:08:56: ==============================================================
03:08:56: 
03:08:56: 
03:08:56: Profiler CPU results:
03:08:56: 
03:08:56: ==============================================================
03:08:56: video thread frame - [cpu time: avg 2.643 ms, total 3946.83 ms] [avg calls per frame: 1]
03:08:56: | scene->Preprocess - [cpu time: avg 2.277 ms, total 3400.82 ms] [avg calls per frame: 1]
03:08:56: | GPU download and conversion - [cpu time: avg 0.041 ms, total 62.4 ms] [avg calls per frame: 1]
03:08:56: | | flush - [cpu time: avg 0.031 ms, total 46.8 ms] [avg calls per frame: 1]
03:08:56: | | CopyResource - [cpu time: avg 0.01 ms, total 15.6 ms] [avg calls per frame: 1]
03:08:56: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
03:08:56: Convert444Thread - [cpu time: avg 1.561 ms, total 2293.21 ms] [avg calls per frame: 1]
03:08:56: | Convert444toNV12 - [cpu time: avg 1.539 ms, total 2262.01 ms] [avg calls per frame: 1]
03:08:56: encoder thread frame - [cpu time: avg 1.027 ms, total 1513.21 ms] [avg calls per frame: 1]
03:08:56: ==============================================================
03:08:56: 
03:08:56: =====Stream End: 2013-12-31, 03:08:56=================================================
03:08:57: =====Stream Start: 2013-12-31, 03:08:57===============================================
03:08:57:   Multithreaded optimizations: On
03:08:57:   Base resolution: 1280x720
03:08:57:   Output resolution: 1280x720
03:08:57: ------------------------------------------
03:08:57: Loading up D3D10 on ATI Radeon HD 4800 Series (Adapter 1)...
03:08:57: ------------------------------------------
03:08:57: Audio Format: 48000hz
03:08:57: Playback device Default
03:08:57: ------------------------------------------
03:08:57: Using desktop audio input: Speakers (C-Media USB Audio Device   )
03:08:57: ------------------------------------------
03:08:57: Using auxilary audio input: Microphone (High Definition Audio Device)
03:08:57: ------------------------------------------
03:08:57: Audio Encoding: AAC
03:08:57:     bitrate: 160
03:08:57: ------------------------------------------
03:08:57:     device: USB Video Device,
03:08:57:     device id \\?\usb#vid_046d&pid_0809&mi_00#7&2b604dcf&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
03:08:57:     chosen type: YUY2, usingFourCC: false, res: 640x360 - 640x360, frameIntervals: 333333-2000000
03:08:57:     use buffering: false - 0, fourCC: 'YUY2'
03:08:57:     audio device: Disable,
03:08:57:     audio device id Disabled,
03:08:57: 
03:08:57: Using directshow input
03:08:57: Using Monitor Capture
03:08:57: Scene buffering time set to 700
03:08:57: ------------------------------------------
03:08:57: Video Encoding: x264
03:08:57:     fps: 30
03:08:57:     width: 1280, height: 720
03:08:57:     preset: ultrafast
03:08:57:     profile: main
03:08:57:     keyint: 60
03:08:57:     CBR: yes
03:08:57:     CFR: yes
03:08:57:     max bitrate: 3300
03:08:57:     buffer size: 3500
03:08:57: ------------------------------------------
03:08:57: MMDeviceAudioSource: Frequency for device 'Speakers (C-Media USB Audio Device   )' is 352800, samples per sec is 44100
03:08:57: MMDeviceAudioSource: Frequency for device 'Microphone (High Definition Audio Device)' is 352800, samples per sec is 44100
03:08:58: Using RTMP service: Twitch / Justin.tv
03:08:58:   Server selection: rtmp://live-ord.justin.tv/app
03:08:59:   Interface: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) (ethernet, 1000 mbps)
03:08:59: Completed handshake with rtmp://live-ord.justin.tv/app in 145 ms.
03:08:59: SO_SNDBUF was at 8192
03:08:59: SO_SNDBUF is now 65536
03:09:00: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 10573 / 442368)
03:45:17: Total frames encoded: 65393, total frames duplicated: 1519 (2.32%)
03:45:17: Number of frames skipped due to encoder lag: 4 (0.01%)
03:45:17: Total frames rendered: 64723, number of late frames: 267 (0.41%) (it's okay for some frames to be late)
03:45:18: RTMPPublisher::SocketLoop: Aborting due to WSAEnumNetworkEvents failure, 10038
03:45:18: Average send payload: 8168 bytes, average send interval: 18 ms
03:45:18: Number of times waited to send: 0, Waited for a total of 0 bytes
03:45:18: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
03:45:18: Number of bytes sent: 943884988
03:45:18: 
03:45:18: Profiler time results:
03:45:18: 
03:45:18: ==============================================================
03:45:18: video thread frame - [100%] [avg time: 7.635 ms] [children: 95.3%] [unaccounted: 4.72%]
03:45:18: | scene->Preprocess - [79.7%] [avg time: 6.086 ms]
03:45:18: | GPU download and conversion - [15.6%] [avg time: 1.189 ms] [children: 15%] [unaccounted: 0.576%]
03:45:18: | | flush - [14.9%] [avg time: 1.134 ms]
03:45:18: | | CopyResource - [0.105%] [avg time: 0.008 ms]
03:45:18: | | conversion to 4:2:0 - [0.0393%] [avg time: 0.003 ms]
03:45:18: Convert444Thread - [100%] [avg time: 1.728 ms] [children: 99.6%] [unaccounted: 0.405%]
03:45:18: | Convert444toNV12 - [99.6%] [avg time: 1.721 ms]
03:45:18: encoder thread frame - [100%] [avg time: 1.633 ms]
03:45:18: ==============================================================
03:45:18: 
03:45:18: 
03:45:18: Profiler CPU results:
03:45:18: 
03:45:18: ==============================================================
03:45:18: video thread frame - [cpu time: avg 4.837 ms, total 313094 ms] [avg calls per frame: 1]
03:45:18: | scene->Preprocess - [cpu time: avg 4.498 ms, total 291129 ms] [avg calls per frame: 1]
03:45:18: | GPU download and conversion - [cpu time: avg 0.155 ms, total 10093.3 ms] [avg calls per frame: 1]
03:45:18: | | flush - [cpu time: avg 0.129 ms, total 8392.85 ms] [avg calls per frame: 1]
03:45:18: | | CopyResource - [cpu time: avg 0.006 ms, total 390.001 ms] [avg calls per frame: 1]
03:45:18: | | conversion to 4:2:0 - [cpu time: avg 0.002 ms, total 187.2 ms] [avg calls per frame: 1]
03:45:18: Convert444Thread - [cpu time: avg 1.56 ms, total 100979 ms] [avg calls per frame: 1]
03:45:18: | Convert444toNV12 - [cpu time: avg 1.555 ms, total 100652 ms] [avg calls per frame: 1]
03:45:18: encoder thread frame - [cpu time: avg 1.024 ms, total 67002.4 ms] [avg calls per frame: 1]
03:45:18: ==============================================================
03:45:18: 
03:45:18: =====Stream End: 2013-12-31, 03:45:18=================================================

Download :: 50.4 Mbps 6.3MB/s Upload :: 5.3 Mbps 657kB/s
Code: 
:::.. Internet Speed Test Result Details ..:::
Download Connection Speed:: 50377 Kbps or 50.4 Mbps 
Download Speed Test Size:: 41.1 MB or 42112 kB or 43122688 bytes
Download Binary File Transfer Speed:: 6297 kB/s or 6.3 MB/s
Upload Connection Speed:: 5256 Kbps or 5.3 Mbps 
Upload Speed Test Size:: 4.4 MB or 4544 kB or 4653056 bytes
Upload Binary File Transfer Speed:: 657 kB/s
Timed:: Download: 6.848 seconds | Upload: 7.083 seconds
Tested At:: http://TestMy.net Version 13
Test Time:: 2013-12-31 10:35:21 Local Time
Location:: Waukesha, WI US >> Destination:: Dallas, TX US
Validation:: http://testmy.net/db/R7GNWCm.ZLujPJU
TiP Measurement Summary (Download):: Min 26.89 Mbps | Middle Avg 52.75 Mbps | Max 57.61 Mbps | 43% Variance
TiP Data Points:: 26.89 Mbps, 43.87 Mbps, 50.41 Mbps, 54.42 Mbps, 56.07 Mbps, 56.07 Mbps, 55.97 Mbps, 55.97 Mbps, 55.97 Mbps, 56.07 Mbps, 57.61 Mbps, 57.61 Mbps, 50.41 Mbps, 54.42 Mbps, 26.89 Mbps, 54.52 Mbps, 54.52 Mbps, 55.97 Mbps, 28.42 Mbps
More Stats:: http://testmy.net/compID/15965921277969 
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36 [!]
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Your log indeed does seem fine. It could be on the user's end, or the server's end. Not entirely sure unfortunately. Does the vod play okay?
 
B

bmwbro2

New Member
Yeah it does, it must be user end then some people it's fine and others tell me they can't watch it at all.
 
Krazy

Krazy

Town drunk
I have noticed that non-partnered streams (or just streams with low viewer counts) always get served to the viewer from the San Francisco CDN rather than one closer to the viewer. This is probably contributing to the problem, unfortunately.

Twitch has said that with the new HLS system now in place they can work on things like serving more streams from CDNs closer to the viewer, but no idea when that will kick in. For now, the only way to alleviate the issue for your viewers is to keep lowering bitrate until the problem stops =/
 
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