Question / Help partial black screen streaming to YouTube

[kimsee]

I'm using an external analog video camera, an EZCap capture device and driver, and ArcSoft Showbiz software.

OBS displays the stream, but when I livestream to YouTube the captured camera view is black. The rest of the OBS screen (settings, cursor moving, etc) is visible.

I'm using an HP Pavillion laptop, Windows 10 Home, 64 bit, Intel HD Graphics 620. I've read some about the NVIDIA graphic/integrated graphics issue. I don't fully understand how to find all the settings and what might need to be changed, but I only see the Intel HD Graphics 620 listed on my system.

Any suggestions for getting the camera view to stream is much appreciated.

 

[Tarumes]

Hello
please provide a logfile
https://obsproject.com/forum/threads/please-post-a-log-with-your-issue-heres-how.23074/

Please try to include a recording/streaming session when you experience problems while streaming or recording,
as OBS only writes important performance data during recording or streaming sessions.

If you have solved your problem yourself, please let the others know how you did it If someone else has the same problem,
he will find your post, read it through, is no step closer to solving it, and has wasted some time.

 

[kimsee]

Can't figure out how to upload the log, but here's a cut-and-paste. Thanks.



12:10:28.490: CPU Name: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
12:10:28.490: CPU Speed: 2712MHz
12:10:28.490: Physical Cores: 2, Logical Cores: 4
12:10:28.490: Physical Memory: 12173MB Total, 8904MB Free
12:10:28.490: Windows Version: 10.0 Build 17134 (revision: 590; 64-bit)
12:10:28.490: Running as administrator: false
12:10:28.490: Aero is Enabled (Aero is always on for windows 8 and above)
12:10:28.490: Windows 10 Gaming Features:
12:10:28.490: Game DVR: On
12:10:28.492: Sec. Software Status:
12:10:28.494: Windows Defender Antivirus: enabled (AV)
12:10:28.497: Windows Firewall: enabled (FW)
12:10:28.498: Windows Defender Antivirus: enabled (ASW)
12:10:28.500: Browser Hardware Acceleration: false
12:10:28.500: Portable mode: false
12:10:29.192: OBS 22.0.2 (64-bit, windows)
12:10:29.192: ---------------------------------
12:10:29.211: ---------------------------------
12:10:29.211: audio settings reset:
12:10:29.211: samples per sec: 44100
12:10:29.211: speakers: 1
12:10:29.212: ---------------------------------
12:10:29.212: Initializing D3D11...
12:10:29.212: Available Video Adapters:
12:10:29.216: Adapter 1: Intel(R) HD Graphics 620
12:10:29.216: Dedicated VRAM: 134217728
12:10:29.216: Shared VRAM: 2087307264
12:10:29.216: output 1: pos={0, 0}, size={1366, 768}, attached=true
12:10:29.219: Loading up D3D11 on adapter Intel(R) HD Graphics 620 (0)
12:10:29.230: D3D11 loaded successfully, feature level used: 45056
12:10:30.507: ---------------------------------
12:10:30.508: video settings reset:
12:10:30.508: base resolution: 1280x720
12:10:30.508: output resolution: 852x480
12:10:30.508: downscale filter: Bicubic
12:10:30.508: fps: 30/1
12:10:30.508: format: NV12
12:10:30.508: YUV mode: 601/Partial
12:10:30.510: Audio monitoring device:
12:10:30.510: name: Default
12:10:30.510: id: default
12:10:30.511: ---------------------------------
12:10:30.514: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
12:10:30.516: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
12:10:30.620: [AMF] AMF Test failed due to one or more errors.
12:10:30.621: Failed to initialize module 'enc-amf.dll'
12:10:30.648: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
12:10:30.648: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
12:10:30.648: (127)
12:10:30.648: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
12:10:30.650: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
12:10:30.652: [obs-browser]: Version 2.1.5
12:10:30.656: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
12:10:30.656: (126)
12:10:30.691: VLC found, VLC video source enabled
12:10:30.696: No blackmagic support
12:10:30.701: ---------------------------------
12:10:30.701: Loaded Modules:
12:10:30.701: win-wasapi.dll
12:10:30.701: win-mf.dll
12:10:30.701: win-dshow.dll
12:10:30.701: win-decklink.dll
12:10:30.701: win-capture.dll
12:10:30.701: vlc-video.dll
12:10:30.701: text-freetype2.dll
12:10:30.701: rtmp-services.dll
12:10:30.701: obs-x264.dll
12:10:30.701: obs-vst.dll
12:10:30.701: obs-transitions.dll
12:10:30.701: obs-text.dll
12:10:30.701: obs-qsv11.dll
12:10:30.701: obs-outputs.dll
12:10:30.701: obs-filters.dll
12:10:30.701: obs-ffmpeg.dll
12:10:30.701: obs-browser.dll
12:10:30.701: image-source.dll
12:10:30.701: frontend-tools.dll
12:10:30.701: enc-amf.dll
12:10:30.701: coreaudio-encoder.dll
12:10:30.701: ---------------------------------
12:10:30.701: ==== Startup complete ===============================================
12:10:30.714: All scene data cleared
12:10:30.714: ------------------------------------------------
12:10:30.780: WASAPI: Device 'Speaker/Headphone (Realtek High Definition Audio)' initialized
12:10:30.817: WASAPI: Device 'Microphone Array (Realtek High Definition Audio)' initialized
12:10:30.863: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
12:10:30.954: [window-capture: 'Window Capture'] update settings:
12:10:30.954: executable: TMShowBiz.exe
12:10:30.955: ---------------------------------
12:10:30.955: [DShow Device: 'Video Capture Device'] settings updated:
12:10:30.955: video device: OEM Device
12:10:30.955: video path: \\?\usb#vid_1b71&pid_3002#300000000002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{13fc27e1-c28a-4270-bbc8-2df754fc74f2}
12:10:30.955: resolution: 720x576
12:10:30.955: fps: 25.00 (interval: 400000)
12:10:30.955: format: YUY2
12:10:30.955: Switched to scene 'Scene'
12:10:30.957: ------------------------------------------------
12:10:30.957: Loaded scenes:
12:10:30.957: - scene 'Scene':
12:10:30.957: - source: 'Video Capture Device' (dshow_input)
12:10:30.957: - source: 'VLC Video Source' (vlc_source)
12:10:30.957: - source: 'Window Capture' (window_capture)
12:10:30.957: ------------------------------------------------
12:10:30.957: using video device audio: yes
12:10:30.957: sample rate: 48000
12:10:30.957: channels: 2
12:10:30.957: audio type: Capture
12:10:30.977: DShow: Run failed, device already in use (0x8007001F): A device attached to the system is not functioning.
12:10:30.977:
12:16:02.841: ==== Shutting down ==================================================
12:16:02.867: Switched to scene '(null)'
12:16:02.877: WASAPI: Device 'Speaker/Headphone (Realtek High Definition Audio)' Terminated
12:16:02.883: WASAPI: Device 'Microphone Array (Realtek High Definition Audio)' Terminated
12:16:02.889: All scene data cleared
12:16:02.889: ------------------------------------------------
12:16:02.994: Freeing OBS context data
12:16:03.036: [Scripting] Total detached callbacks: 0
12:16:03.122: == Profiler Results =============================
12:16:03.122: run_program_init: 3386.4 ms
12:16:03.122: ┣OBSApp::AppInit: 34.677 ms
12:16:03.122: ┃ ┗OBSApp::InitLocale: 3.124 ms
12:16:03.122: ┗OBSApp::OBSInit: 3334.37 ms
12:16:03.122: ┣obs_startup: 9.821 ms
12:16:03.122: ┗OBSBasic::OBSInit: 2144.27 ms
12:16:03.122: ┣OBSBasic::InitBasicConfig: 0.98 ms
12:16:03.122: ┣OBSBasic::ResetAudio: 0.332 ms
12:16:03.122: ┣OBSBasic::ResetVideo: 1299.06 ms
12:16:03.122: ┣OBSBasic::InitOBSCallbacks: 0.011 ms
12:16:03.122: ┣OBSBasic::InitHotkeys: 0.177 ms
12:16:03.122: ┣obs_load_all_modules: 190.513 ms
12:16:03.122: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.978 ms
12:16:03.122: ┃ ┣obs_init_module(enc-amf.dll): 102.585 ms
12:16:03.123: ┃ ┣obs_init_module(frontend-tools.dll): 15.726 ms
12:16:03.123: ┃ ┣obs_init_module(image-source.dll): 0.017 ms
12:16:03.123: ┃ ┣obs_init_module(obs-browser.dll): 0.379 ms
12:16:03.123: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.661 ms
12:16:03.123: ┃ ┃ ┗nvenc_check: 0.634 ms
12:16:03.123: ┃ ┣obs_init_module(obs-filters.dll): 0.14 ms
12:16:03.123: ┃ ┣obs_init_module(obs-outputs.dll): 0.009 ms
12:16:03.123: ┃ ┣obs_init_module(obs-qsv11.dll): 14.772 ms
12:16:03.123: ┃ ┣obs_init_module(obs-text.dll): 0.32 ms
12:16:03.123: ┃ ┣obs_init_module(obs-transitions.dll): 0.02 ms
12:16:03.123: ┃ ┣obs_init_module(obs-vst.dll): 0.002 ms
12:16:03.123: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
12:16:03.123: ┃ ┣obs_init_module(rtmp-services.dll): 5.713 ms
12:16:03.123: ┃ ┣obs_init_module(text-freetype2.dll): 0.09 ms
12:16:03.123: ┃ ┣obs_init_module(vlc-video.dll): 2.116 ms
12:16:03.123: ┃ ┣obs_init_module(win-capture.dll): 0.094 ms
12:16:03.123: ┃ ┣obs_init_module(win-decklink.dll): 2.259 ms
12:16:03.123: ┃ ┣obs_init_module(win-dshow.dll): 2.448 ms
12:16:03.123: ┃ ┣obs_init_module(win-mf.dll): 0 ms
12:16:03.123: ┃ ┣obs_init_module(win-wasapi.dll): 0.005 ms
12:16:03.123: ┃ ┗reset_win32_symbol_paths: 0.204 ms
12:16:03.123: ┣OBSBasic::ResetOutputs: 0.536 ms
12:16:03.123: ┣OBSBasic::CreateHotkeys: 0.066 ms
12:16:03.123: ┣OBSBasic::InitService: 7.098 ms
12:16:03.123: ┣OBSBasic::InitPrimitives: 0.566 ms
12:16:03.123: ┗OBSBasic::Load: 278.96 ms
12:16:03.123: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.007 ms, max=8.78 ms, 99th percentile=0.117 ms, 100% below 25 ms
12:16:03.123: audio_thread(Audio): min=0 ms, median=0.052 ms, max=2.518 ms, 99th percentile=0.244 ms
12:16:03.123: obs_graphics_thread(33.3333 ms): min=0.086 ms, median=0.914 ms, max=104.367 ms, 99th percentile=2.732 ms, 99.99% below 33.333 ms
12:16:03.123: ┣tick_sources: min=0.002 ms, median=0.353 ms, max=103.829 ms, 99th percentile=1.03 ms
12:16:03.123: ┣output_frame: min=0.071 ms, median=0.143 ms, max=2.424 ms, 99th percentile=0.551 ms
12:16:03.123: ┃ ┗gs_context(video->graphics): min=0.071 ms, median=0.142 ms, max=2.423 ms, 99th percentile=0.549 ms
12:16:03.123: ┃ ┣render_video: min=0.016 ms, median=0.09 ms, max=2.047 ms, 99th percentile=0.376 ms
12:16:03.123: ┃ ┃ ┗render_main_texture: min=0.011 ms, median=0.085 ms, max=2.016 ms, 99th percentile=0.357 ms
12:16:03.123: ┃ ┗gs_flush: min=0.032 ms, median=0.047 ms, max=2.283 ms, 99th percentile=0.186 ms
12:16:03.123: ┗render_displays: min=0 ms, median=0.387 ms, max=8.186 ms, 99th percentile=1.519 ms
12:16:03.123: =================================================
12:16:03.123: == Profiler Time Between Calls ==================
12:16:03.123: obs_hotkey_thread(25 ms): min=24.327 ms, median=25.532 ms, max=36.414 ms, 46.1045% within ±2% of 25 ms (0.0229148% lower, 53.8726% higher)
12:16:03.123: obs_graphics_thread(33.3333 ms): min=17.995 ms, median=33.333 ms, max=104.384 ms, 99.2177% within ±2% of 33.333 ms (0.401163% lower, 0.381105% higher)
12:16:03.123: =================================================
12:16:03.168: Number of memory leaks: 0

 

[kimsee]

I decided to give up on streaming to YouTube, and am now trying Ustream/IBM Video Streaming. Same problem...the camera view is blacked out and only the OBS frame is visible in the stream. Here's the log. I'm really struggling with this, being brand new to OBS. Thanks.

20:45:17.580: CPU Name: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
20:45:17.580: CPU Speed: 2712MHz
20:45:17.580: Physical Cores: 2, Logical Cores: 4
20:45:17.580: Physical Memory: 12173MB Total, 7196MB Free
20:45:17.580: Windows Version: 10.0 Build 17134 (revision: 590; 64-bit)
20:45:17.580: Running as administrator: false
20:45:17.580: Aero is Enabled (Aero is always on for windows 8 and above)
20:45:17.581: Windows 10 Gaming Features:
20:45:17.581: Game DVR: On
20:45:17.582: Sec. Software Status:
20:45:17.584: Windows Defender Antivirus: enabled (AV)
20:45:17.584: Windows Firewall: enabled (FW)
20:45:17.586: Windows Defender Antivirus: enabled (ASW)
20:45:17.587: Browser Hardware Acceleration: false
20:45:17.587: Portable mode: false
20:45:18.148: OBS 22.0.2 (64-bit, windows)
20:45:18.148: ---------------------------------
20:45:18.149: ---------------------------------
20:45:18.149: audio settings reset:
20:45:18.149: samples per sec: 44100
20:45:18.149: speakers: 1
20:45:18.152: ---------------------------------
20:45:18.152: Initializing D3D11...
20:45:18.152: Available Video Adapters:
20:45:18.155: Adapter 1: Intel(R) HD Graphics 620
20:45:18.155: Dedicated VRAM: 134217728
20:45:18.155: Shared VRAM: 2087307264
20:45:18.155: output 1: pos={0, 0}, size={1366, 768}, attached=true
20:45:18.158: Loading up D3D11 on adapter Intel(R) HD Graphics 620 (0)
20:45:18.169: D3D11 loaded successfully, feature level used: 45056
20:45:19.229: ---------------------------------
20:45:19.229: video settings reset:
20:45:19.229: base resolution: 1280x720
20:45:19.229: output resolution: 852x480
20:45:19.229: downscale filter: Bicubic
20:45:19.229: fps: 30/1
20:45:19.229: format: NV12
20:45:19.229: YUV mode: 601/Partial
20:45:19.232: Audio monitoring device:
20:45:19.232: name: Default
20:45:19.232: id: default
20:45:19.232: ---------------------------------
20:45:19.235: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
20:45:19.237: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:45:19.393: [AMF] AMF Test failed due to one or more errors.
20:45:19.393: Failed to initialize module 'enc-amf.dll'
20:45:19.418: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
20:45:19.419: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
20:45:19.419: (127)
20:45:19.419: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
20:45:19.420: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
20:45:19.421: [obs-browser]: Version 2.1.5
20:45:19.425: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
20:45:19.425: (126)
20:45:19.457: VLC found, VLC video source enabled
20:45:19.464: No blackmagic support
20:45:19.470: ---------------------------------
20:45:19.470: Loaded Modules:
20:45:19.470: win-wasapi.dll
20:45:19.470: win-mf.dll
20:45:19.470: win-dshow.dll
20:45:19.470: win-decklink.dll
20:45:19.470: win-capture.dll
20:45:19.470: vlc-video.dll
20:45:19.470: text-freetype2.dll
20:45:19.470: rtmp-services.dll
20:45:19.470: obs-x264.dll
20:45:19.470: obs-vst.dll
20:45:19.470: obs-transitions.dll
20:45:19.470: obs-text.dll
20:45:19.470: obs-qsv11.dll
20:45:19.470: obs-outputs.dll
20:45:19.470: obs-filters.dll
20:45:19.470: obs-ffmpeg.dll
20:45:19.470: obs-browser.dll
20:45:19.470: image-source.dll
20:45:19.470: frontend-tools.dll
20:45:19.470: enc-amf.dll
20:45:19.470: coreaudio-encoder.dll
20:45:19.470: ---------------------------------
20:45:19.470: ==== Startup complete ===============================================
20:45:19.487: All scene data cleared
20:45:19.487: ------------------------------------------------
20:45:19.553: WASAPI: Device 'Speaker/Headphone (Realtek High Definition Audio)' initialized
20:45:19.588: WASAPI: Device 'Microphone Array (Realtek High Definition Audio)' initialized
20:45:19.594: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
20:45:19.662: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
20:45:19.703: [window-capture: 'Window Capture'] update settings:
20:45:19.703: executable: TMShowBiz.exe
20:45:19.704: Switched to scene 'Scene'
20:45:19.705: ------------------------------------------------
20:45:19.705: Loaded scenes:
20:45:19.705: - scene 'Scene':
20:45:19.705: - source: 'Video Capture Device' (dshow_input)
20:45:19.705: - source: 'VLC Video Source' (vlc_source)
20:45:19.705: - source: 'Window Capture' (window_capture)
20:45:19.705: ------------------------------------------------
20:45:19.727: ---------------------------------
20:45:19.727: [DShow Device: 'Video Capture Device'] settings updated:
20:45:19.727: video device: OEM Device
20:45:19.727: video path: \\?\usb#vid_1b71&pid_3002#300000000002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{13fc27e1-c28a-4270-bbc8-2df754fc74f2}
20:45:19.727: resolution: 720x576
20:45:19.727: fps: 25.00 (interval: 400000)
20:45:19.727: format: YUY2
20:45:19.729: using video device audio: yes
20:45:19.729: sample rate: 48000
20:45:19.729: channels: 2
20:45:19.729: audio type: Capture
20:45:19.756: DShow: Run failed, device already in use (0x8007001F): A device attached to the system is not functioning.
20:45:19.756:
20:56:13.871: Settings changed (stream 1)
20:56:13.871: ------------------------------------------------
20:59:25.990: Audio monitoring device:
20:59:25.990: name: Speaker/Headphone (Realtek High Definition Audio)
20:59:25.990: id: {0.0.0.00000000}.{f3d8d326-33af-487f-a3df-79a18c2288ba}
20:59:26.000: ---------------------------------
20:59:26.000: video settings reset:
20:59:26.000: base resolution: 1280x720
20:59:26.000: output resolution: 852x480
20:59:26.000: downscale filter: Bicubic
20:59:26.000: fps: 30/1
20:59:26.000: format: NV12
20:59:26.000: YUV mode: 601/Partial
20:59:26.021: Settings changed (stream 1, outputs, advanced)
20:59:26.021: ------------------------------------------------
21:01:47.735: [window-capture: 'Window Capture'] update settings:
21:01:47.735: executable: TMShowBiz.exe
21:01:50.568: [window-capture: 'Window Capture'] update settings:
21:01:50.568: executable: TMShowBiz.exe
21:01:51.168: [window-capture: 'Window Capture'] update settings:
21:01:51.168: executable: TMShowBiz.exe
21:01:51.735: [window-capture: 'Window Capture'] update settings:
21:01:51.735: executable: TMShowBiz.exe
21:01:53.002: [window-capture: 'Window Capture'] update settings:
21:01:53.002: executable: TMShowBiz.exe
21:02:30.197: ---------------------------------
21:02:30.197: [DShow Device: 'Video Capture Device'] settings updated:
21:02:30.197: video device: OEM Device
21:02:30.197: video path: \\?\usb#vid_1b71&pid_3002#300000000002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{13fc27e1-c28a-4270-bbc8-2df754fc74f2}
21:02:30.197: resolution: 720x576
21:02:30.197: fps: 25.00 (interval: 400000)
21:02:30.197: format: YUY2
21:02:30.198: using video device audio: yes
21:02:30.198: sample rate: 48000
21:02:30.198: channels: 2
21:02:30.198: audio type: Capture
21:02:30.208: DShow: Run failed, device already in use (0x8007001F): A device attached to the system is not functioning.
21:02:30.208:
21:02:50.058: User Removed source 'VLC Video Source' (vlc_source) from scene 'Scene'
21:29:39.018: Settings changed (stream 1, outputs)
21:29:39.018: ------------------------------------------------
21:29:55.518: ---------------------------------
21:29:55.518: [x264 encoder: 'simple_h264_stream'] preset: veryfast
21:29:55.518: [x264 encoder: 'simple_h264_stream'] settings:
21:29:55.518: rate_control: CBR
21:29:55.518: bitrate: 1200
21:29:55.518: buffer size: 1200
21:29:55.518: crf: 0
21:29:55.518: fps_num: 30
21:29:55.518: fps_den: 1
21:29:55.518: width: 852
21:29:55.518: height: 480
21:29:55.518: keyint: 250
21:29:55.518:
21:29:55.528: ---------------------------------
21:29:55.528: [FFmpeg aac encoder: 'simple_aac'] bitrate: 128, channels: 1, channel_layout: 4
21:29:55.528:
21:29:55.530: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://7546444.fme.ustream.tv/ustreamVideo/7546444...
21:29:55.656: [rtmp stream: 'simple_stream'] Interface: Intel(R) Dual Band Wireless-AC 3168 (802.11, 72 mbps)
21:29:56.119: [rtmp stream: 'simple_stream'] Connection to rtmp://7546444.fme.ustream.tv/ustreamVideo/7546444 successful
21:29:56.123: ==== Streaming Start ===============================================