Question / Help Original Elgato Game Capture HD audio off sync Issues.

[TripChee]

I recently purchased the Original Elgato capture card and I'm trying to stream with obs. I tried to set the mic off sync to 1400 like I have seen some people say. This does work at first but over time even after just 5 minutes it gets way off sync. Is there anything I can do in the settings to keep it on sync throughout the stream.

 

[Osiris]

Using other USB devices like a webcam? If so make sure the webcam isn't at 1080p, lower it to 720p.
Usually if it's desyncing is because of USB bandwidth problems.
In my opionion you should return the Elgato if possible and get a PCI-e capture card or a USB 3.0 one (if you have usb 3.0 ports), because it's crap like all USB 2.0 capture devices.

 

[Videophile]

Hi, we're trying to nail down the cause of this issue. Could you please make sure you have the latest version of the Game Capture software installed, as well as OBS, and please post this information:

Game Capture software version:
OBS version:
Device you are using(HD/HD60):

Is the audio and video coming in from the HD60 desyncing?(Yes/No):
Is the audio and video from the device in sync but later drifts out of sync from mic/webcam?(Yes/No):
Are you using a webcam(Yes/No):

Computer model number/manufacturer:
CPU model number:
How much ram(GB):
Graphics card:

General description of the problem and anything you think could help solve the problem: