Only encoder option is x264 on a GeForce 1650

S

Saesminerais

New Member
Hello Guys!

One day my OBS just wouldnt work correctly, it would open a blank page then close itself down after 5 seconds,

I re-installed it and now i can only choose x264 as an encoder option,

I have a geforce 1650 DDR5, i tried everything i could find on YT or in here and nothing worked, so this is my last hope.

Here is my Log an some print screens:

Im no expert but for what i could tell from comparing it to other logs posted on here, OBS isn't recognizing my GPU.

Thank's to whomever takes the time to help with this issue!
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sandrix

sandrix

Member
Your drivers still do not work correctly, OBS does not see your video card.
16:40:44.026: Initializing D3D11...
16:40:44.026: Available Video Adapters:
16:40:44.032: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
16:40:44.036: D3D11 loaded successfully, feature level used: b000
16:40:44.036: DXGI increase maximum frame latency success
16:40:44.036: D3D11 GPU priority setup success
Click to expand...

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.
obsproject.com obsproject.com
 
sandrix

sandrix

Member
Try uninstalling them completely with DDU and reinstalling them.
www.guru3d.com

Display Driver Uninstaller (DDU) download version 18.1.1.0

Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys...
www.guru3d.com www.guru3d.com

It is possible that the problem is in OBS.
 
sandrix

sandrix

Member
I do not even know. Usually this problem is caused by drivers or when you use obs in a virtual machine.

Try going back to OBS 28.1.2 and installing it on your system hard drive. The problem may be an incorrect installation.
github.com

Release OBS Studio 28.1.2 · obsproject/obs-studio

If you would like to support the OBS Project, please consider contributing to our Patreon or Open Collective! NOTE: Some plugins may not be compatible with OBS 28. You can check the status of the m...
github.com github.com

If this does not work, then you will have to install the portable version to make sure that the problem is not on the side of the drivers.

OBS and OBS-Studio: Portable Mode on Windows

Running OBS/OBS-Studio in Portable Mode means all settings (Profiles and Scene Collections) are saved within the OBS main folder. You can copy the whole folder to a second PC or USB-Stick and use it wherever you want. Be aware, the File-Paths for...
obsproject.com obsproject.com
 
S

Saesminerais

New Member
sandrix said:
I do not even know. Usually this problem is caused by drivers or when you use obs in a virtual machine.

Try going back to OBS 28.1.2 and installing it on your system hard drive. The problem may be an incorrect installation.
github.com

Release OBS Studio 28.1.2 · obsproject/obs-studio

If you would like to support the OBS Project, please consider contributing to our Patreon or Open Collective! NOTE: Some plugins may not be compatible with OBS 28. You can check the status of the m...
github.com github.com

If this does not work, then you will have to install the portable version to make sure that the problem is not on the side of the drivers.

OBS and OBS-Studio: Portable Mode on Windows

Running OBS/OBS-Studio in Portable Mode means all settings (Profiles and Scene Collections) are saved within the OBS main folder. You can copy the whole folder to a second PC or USB-Stick and use it wherever you want. Be aware, the File-Paths for...
obsproject.com obsproject.com
Click to expand...

I've tried to return to the older version and still nothing,

Dind't quite understand the portable part tho.

Anyways, believe i'll have to format my pc and hope it fixes it if nobody else has any suggestions.

Thanks alot @sandrix for all the help you provided!
 
S

Saesminerais

New Member
PaiSand said:
Looks like your system isn't recognizing the GPU. Check in the BIOS if the GPU is correctly detected.
The other thing that may be happening is that you installed a 32bit driver on your 64bit OS. Sorry, I just guessing here.
Click to expand...
" you installed a 32bit driver on your 64bit OS" do you mean a 32 bit OBS? wich driver are you reffering to? Im gonna check de BIOS right now and return here when i check if the GPU is being recognised
 
sandrix

sandrix

Member
The settings of the portable version are isolated from the installation version, so this helps to eliminate problems due to plugins, scenes, or other settings. Try this, it might work.

If you have to reinstall the system, which I never recommend, then make a Windows backup so you can put everything back. You can also try installing alternative OBS Studio programs.

I just don't get it, does Windows detect your graphics card? Check NVIDIA Control Panel, Device Manager.
 
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sandrix

sandrix

Member
The log file indicates that you have a 64 bit version. Yes, there are problems with this if you installed the wrong version or in another place, for example, on the D drive.
 
S

Saesminerais

New Member
sandrix said:
The settings of the portable version are isolated from the installation version, so this helps to eliminate problems due to plugins, scenes, or other settings. Try this, it might work.

If you have to reinstall the system, which I never recommend, then make a Windows backup so you can put everything back. You can also try installing alternative OBS Studio programs.

I just don't get it, does Windows detect your graphics card? Check NVIDIA Control Panel, Device Manager.
Click to expand...
Still in portable mode it only show x264 as an option :(

"I just don't get it, does Windows detect your graphics card? Check NVIDIA Control Panel, Device Manager."
I mean, every program im using that can recognize it does without a problem (i've put some prints below).

sandrix said:
The log file indicates that you have a 64 bit version. Yes, there are problems with this if you installed the wrong version or in another place, for example, on the D drive.
Click to expand...
OBS is installed in the default driver in the instalation .exe, the C:/ drive.

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PaiSand said:
Looks like your system isn't recognizing the GPU. Check in the BIOS if the GPU is correctly detected.
The other thing that may be happening is that you installed a 32bit driver on your 64bit OS. Sorry, I just guessing here.
Click to expand...
I've tried rebooting my pc and pressing F12 on the boot start, however i coulnd't find any tab on the bios menu that displaying what kind of GPU is/isn't recognizing.
 
sandrix

sandrix

Member
It remains only to think that the problem is in Windows or hardware, such as Bios. It probably doesn't make sense for you to suggest trying to install Streamlabs OBS or OBS 27.2.4.
 
sandrix

sandrix

Member
There may be a problem in the video driver, what about 522.30. This is one of those drivers that work stably.
 
S

Saesminerais

New Member
PaiSand said:
Is this MSI Afterburner? Because of:
obsproject.com

Known Conflicts

OBS Studio - Free and open source software for live streaming and screen recording - obsproject/obs-studio
obsproject.com obsproject.com
Click to expand...
Yes it is! But i've installed it after the problem started occurring.

sandrix said:
There may be a problem in the video driver, what about 522.30. This is one of those drivers that work stably.
Click to expand...
Just tried installing it and rebooting but still no show at obs.

sandrix said:
It remains only to think that the problem is in Windows or hardware, such as Bios. It probably doesn't make sense for you to suggest trying to install Streamlabs OBS or OBS 27.2.4.
Click to expand...
Tried the 27.2.4 and dind't work either!


If anybody else has any other suggestions i would really apreciate, if not i will procceed with formating my machine and see if that resolver, i really woulnd't like to stop using OBS as i've been streaming with it for the past 3 weeks.

Thanks agains for the help @sandrix and @PaiSand !
 
S

Saesminerais

New Member
Coming back to bring closure to this thread.

I Formated my machine and now OBS is recognizing my GPU normally, i dont really know what may be the cause of the problem but now its fixed!
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