Question / Help obs xbox1 live gamer extreme freezing

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whoaitzruss

New Member
i need some help tried searching on google for some answers but i notice everyones posting there logs for help
so hopefully this helps

so when previewing or actually streaming my video capture card freezes but my webcam still picks up my movement is there any way of fixing this

here is my log:


10:16:31: CLR host plugin strings not found, dynamically loading 4 strings
10:16:31: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
10:16:31: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
10:16:31: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
10:16:31: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
10:16:31: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
10:16:31: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
10:16:31: CLRHost:: Could not find/load browser settings at location C:\Users\Russell\AppData\Roaming\OBS\pluginData\browser.json
10:16:31: CLRHost:: Exception: System.IO.FileNotFoundException: Could not find file 'C:\Users\Russell\AppData\Roaming\OBS\pluginData\browser.json'.
10:16:31: File name: 'C:\Users\Russell\AppData\Roaming\OBS\pluginData\browser.json'
10:16:31: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
10:16:31: at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
10:16:31: at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
10:16:31: at CLRBrowserSourcePlugin.Shared.BrowserSettings.Reload()
10:16:31: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
10:16:36: Open Broadcaster Software v0.659b - 32bit (´・ω・｀)
10:16:36: -------------------------------
10:16:36: CPU Name: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz
10:16:36: CPU Speed: 2712MHz
10:16:36: Physical Memory: 4095MB Total, 4095MB Free
10:16:36: stepping id: 3, model 94, family 6, type 0, extmodel 2, extfamily 0, HTT 1, logical cores 4, total cores 4
10:16:36: monitor 1: pos={-1920, 0}, size={1920, 1080}
10:16:36: monitor 2: pos={0, 0}, size={1920, 1080}
10:16:36: Windows Version: 6.1 Build 7601 (revision 23543)
10:16:36: Aero is Disabled
10:16:36: -------------------------------
10:16:36: OBS Modules:
10:16:36: Base Address Module
10:16:36: 010C0000 OBS.exe
10:16:36: 68D10000 OBSApi.dll
10:16:36: 6BDF0000 CLRHostPlugin.dll
10:16:36: 64CA0000 DShowPlugin.dll
10:16:36: 64C70000 GraphicsCapture.dll
10:16:36: 64150000 NoiseGate.dll
10:16:36: 6BDD0000 PSVPlugin.dll
10:16:36: 64C50000 scenesw.dll
10:16:36: ------------------------------------------
10:16:36: Adapter 1
10:16:36: Video Adapter: NVIDIA GeForce GTX 950
10:16:36: Video Adapter Dedicated Video Memory: 2065367040
10:16:36: Video Adapter Shared System Memory: 2229534720
10:16:36: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
10:16:36: Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
10:16:36: =====Stream Start: 2016-10-31, 10:16:36===============================================
10:16:36: Multithreaded optimizations: On
10:16:36: Base resolution: 1920x1080
10:16:36: Output resolution: 1280x720
10:16:36: ------------------------------------------
10:16:36: Loading up D3D10 on NVIDIA GeForce GTX 950 (Adapter 1)...
10:16:36: ------------------------------------------
10:16:36: Audio Format: 48000 Hz
10:16:36: ------------------------------------------
10:16:36: Audio Channels: 2 Ch
10:16:36: Playback device {0.0.0.00000000}.{5851d868-5e9f-4fbd-86fd-6a501a9314e9}
10:16:36: ------------------------------------------
10:16:36: Using desktop audio input: Realtek HD Audio 2nd output (Realtek High Definition Audio)
10:16:36: Global Audio time adjust: 0
10:16:36: ------------------------------------------
10:16:36: Using auxilary audio input: Microphone (H1)
10:16:36: Mic time offset: 0
10:16:36: ------------------------------------------
10:16:36: Audio Encoding: AAC
10:16:36: bitrate: 128
10:16:36: Using text output
10:16:36: Using text output
10:16:36: Using text output
10:16:36: Using bitmap image
10:16:36: Using bitmap image
10:16:36: Using bitmap image
10:16:36: Using bitmap image
10:16:36: Using bitmap image
10:16:36: ------------------------------------------
10:16:36: device: Logitech HD Pro Webcam C920,
10:16:36: device id \\?\usb#vid_046d&pid_082d&mi_00#6&1c03a142&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
10:16:36: chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
10:16:36: use buffering: false - 0, fourCC: 'I420'
10:16:36: audio device: Disable,
10:16:36: audio device id Disabled,
10:16:36: audio time offset 0,
10:16:36:
10:16:36: Using directshow input
10:16:36: ------------------------------------------
10:16:36: device: AVerMedia GC550 Video Capture,
10:16:36: device id \\?\usb#vid_07ca&pid_4710#201278000076#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{8ec460c4-0d2e-46fd-ad9b-331ff33de3b6},
10:16:36: chosen type: YUY2, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 166666-666666
10:16:36: use buffering: false - 0, fourCC: 'YUY2'
10:16:36:
10:16:36: device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
10:16:36: Using directshow input
10:16:37: Scene buffering time set to 400
10:16:37: Successfully loaded ObsNvenc.dll
10:16:37: ObsNvenc initialized successfully
10:16:37: CUDA loaded successfully
10:16:37: 1 CUDA capable devices found
10:16:37: [ GPU #0 - < GeForce GTX 950 > has Compute SM 5.2, NVENC Available ]
10:16:37: NVENC internal init finished successfully
10:16:37: NVENC supports 10 h264 presets
10:16:37: ------------------------------------------
10:16:37: Video Encoding: NVENC
10:16:37: fps: 58
10:16:37: width: 1280, height: 720
10:16:37: preset: llhq
10:16:37: profile: main
10:16:37: level: autoselect
10:16:37: keyint: 116
10:16:37: rcMode: cbr
10:16:37: CBR: yes
10:16:37: CFR: no
10:16:37: max bitrate: 3500
10:16:37: avg bitrate: 3500
10:16:37: buffer size: 3500
10:16:37: ------------------------------------------
10:16:50: FlushBufferedVideo: Flushing 27 packets over 448 ms
10:16:50: Total frames encoded: 725, total frames duplicated: 2 (0.28%)
10:16:50: Total frames rendered: 727, number of late frames: 1 (0.14%) (it's okay for some frames to be late)
10:16:50: Encoder closed
10:16:50: NVENC deinitialized
10:16:50:
10:16:50: Profiler time results:
10:16:50:
10:16:50: ==============================================================
10:16:50: video thread frame - [100%] [avg time: 2.842 ms] [children: 77.1%] [unaccounted: 22.9%]
10:16:50: | scene->Preprocess - [71.1%] [avg time: 2.021 ms]
10:16:50: | GPU download and conversion - [6.02%] [avg time: 0.171 ms] [children: 5.74%] [unaccounted: 0.281%]
10:16:50: | | flush - [5.21%] [avg time: 0.148 ms]
10:16:50: | | CopyResource - [0.211%] [avg time: 0.006 ms]
10:16:50: | | conversion to 4:2:0 - [0.317%] [avg time: 0.009 ms]
10:16:50: Convert444Threads - [100%] [avg time: 0.429 ms] [children: 98.8%] [unaccounted: 1.17%]
10:16:50: | Convert444toNV12 - [98.8%] [avg time: 0.424 ms]
10:16:50: encoder thread frame - [100%] [avg time: 2.113 ms] [children: 0.0473%] [unaccounted: 100%]
10:16:50: | sending stuff out - [0.0473%] [avg time: 0.001 ms]
10:16:50: ==============================================================
10:16:50:
10:16:50:
10:16:50: Profiler CPU results:
10:16:50:
10:16:50: ==============================================================
10:16:50: video thread frame - [cpu time: avg 2.188 ms, total 1591.21 ms] [avg calls per frame: 1]
10:16:50: | scene->Preprocess - [cpu time: avg 1.459 ms, total 1060.81 ms] [avg calls per frame: 1]
10:16:50: | GPU download and conversion - [cpu time: avg 0.15 ms, total 109.201 ms] [avg calls per frame: 1]
10:16:50: | | flush - [cpu time: avg 0.107 ms, total 78.001 ms] [avg calls per frame: 1]
10:16:50: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:16:50: | | conversion to 4:2:0 - [cpu time: avg 0.044 ms, total 31.2 ms] [avg calls per frame: 1]
10:16:50: Convert444Threads - [cpu time: avg 0.234 ms, total 327.601 ms] [avg calls per frame: 2]
10:16:50: | Convert444toNV12 - [cpu time: avg 0.234 ms, total 327.601 ms] [avg calls per frame: 2]
10:16:50: encoder thread frame - [cpu time: avg 0.067 ms, total 46.8 ms] [avg calls per frame: 1]
10:16:50: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
10:16:50: ==============================================================
10:16:50:
10:16:50: =====Stream End: 2016-10-31, 10:16:50=================================================
10:16:51: CLR host plugin instance deleted; removing dynamically loaded localization strings
10:16:51: Terminating 0xbe8


Last game capture log:
2016-10-28, 22:18:00: we're booting up:
22:18:00: CaptureThread: attached to process Overwatch.exe
22:18:00: DXGI Present
22:18:00: (half life scientist) everything.. seems to be in order
22:18:00: DXGI: Found D3D 11
22:18:00: setting up d3d11 data
22:18:00: ---------------------- Cleared D3D11 Capture ----------------------
22:18:00: found dxgi format (dx11) of: 28, size: {1920, 1080}, multisampled: false
22:18:00: DoD3D11Hook: success
22:18:00: successfully capturing d3d11 frames via GPU
 
P

ProHenis

New Member
I have been having this exact same issue with my capture card. For a long time I used an AverMedia Live Gamer Extreme to capture my PS4/PC gameplay and when the freezing issue started, I figured it was a problem with the capture card. Thus, I decided to purchase a new capture card, Razer Ripsaw, only to find out that I am having the exact same issue with that card too. It's very frustrating for me and my viewers because I have to constantly change the FPS back and forth from"Match FPS Output" to "60fps" in order for it to refresh and unfreeze. The only conclusion that I have arrived at is that it's an issue with my latop's USB ports. My guess is that the USB ports as a whole get overloaded and can't handle all the devices. However, this doesn't make much sense when I consider that it's always my capture card freezing and not my webcam. I really wish I could try and downscale the input coming from the capture card to 1280x720 because that would allow me to check and see if the freezing is a result of too much bandwidth on the USB's. However, whenever I try and change the capture card resolution to anything other than 1920x1080, it just shows Signal Out of Range in OBS.

I really hope that someone can help me with this issue.

I use my Razer Blade 15 laptop to stream all my games and the specs are below:

CPU: Intel Core i7 4720HQ @ 2.60GHz
GPU: Intel HD Graphics 4600/NVIDIA GeForce GTX 970M
RAM: 16GB
SSD: 256GB
Capture Card: Razer Ripsaw

Here are the streaming settings in OBS Studio I currently use as well but I don't think they'll be very helpful because regardless of whether I use x264, Quicksync, or NVENC, I always get the same freezing issue every few minutes:

OUTPUT:
Encoder: NVENC H.264
Rate Control: CBR
Bitrate: 4000
Keyframe Interval: 2
Preset: High Quality
Profile: Main
Level: Auto
Use Two-Pass Encoding (Checked)
GPU: 0
B-Frames: 2

VIDEO:
Base Resolution: 1920x1080
Output Resolution: 1280x720
Downscale Filter: Bilinear
FPS: 60

Any help fixing this would be VERY much appreciated!
 
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