Question / Help OBS will not load/play after intallation

joejim

New Member
After installation, I click OBS icon on desktop, then I get missing DLL errors.
At first I thought few missing DLL but even after 10+ DLL, still more DLL needed error.
api-ms-win-crt-heap-l1-1-0
api-ms-win-crt-runtime-l1-1-0
api-ms-win-core-localization-l2-1
etc, etc, etc...
I added them to Windows/System32 folder. I hope right folder?

My laptop is Window 7, 32 bit.
Is there some windows 7 update or DLL package that I can install rather than installing each DLL separately?
 

joejim

New Member
Harold, thanks for your reply.
Finally past DLL problems.
Now a new issue.
"Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.

Here's the log file I found. Any ideas what's the problem now?
Windows 7, 32bit

20:43:57.234: CPU Name: Genuine Intel(R) CPU T2060 @ 1.60GHz
20:43:57.251: CPU Speed: 1596MHz
20:43:57.251: Physical Cores: 2, Logical Cores: 2
20:43:57.251: Physical Memory: 2038MB Total, 965MB Free (NOTE: 32bit programs cannot use more than 3gb)
20:43:57.251: Windows Version: 6.1 Build 7601 (revision: 17514; 32-bit)
20:43:57.251: Running as administrator: true
20:43:57.251: Aero is Enabled
20:43:57.291: Browser Hardware Acceleration: false
20:43:57.292: Portable mode: false
20:43:58.493: OBS 22.0.2 (32-bit, windows)
20:43:58.493: ---------------------------------
20:43:58.497: ---------------------------------
20:43:58.497: audio settings reset:
20:43:58.497: samples per sec: 44100
20:43:58.497: speakers: 2
20:43:58.604: ---------------------------------
20:43:58.604: Initializing D3D11...
20:43:58.604: Available Video Adapters:
20:43:58.610: Adapter 1: Mobile Intel(R) 945 Express Chipset Family
20:43:58.611: Dedicated VRAM: 0
20:43:58.611: Shared VRAM: 201326592
20:43:58.611: output 1: pos={0, 0}, size={1280, 800}, attached=true
20:43:58.739: Loading up D3D11 on adapter Mobile Intel(R) 945 Express Chipset Family (0)
20:43:58.868: device_create (D3D11): Failed to create device (887A0004)
20:43:58.893: Failed to initialize obs video (-2) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
20:43:59.098: ---------------------------------
20:43:59.099: Initializing OpenGL...
20:43:59.625: OpenGL extension ARB_create_context is required
20:43:59.625: gl_platform_create failed
20:43:59.628: device_create (GL) failed
20:43:59.688: Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.
20:44:45.163: Freeing OBS context data
20:44:45.217: == Profiler Results =============================
20:44:45.218: run_program_init: 51426.3 ms
20:44:45.218: ┣OBSApp::AppInit: 317.921 ms
20:44:45.218: ┃ ┗OBSApp::InitLocale: 79.909 ms
20:44:45.218: ┗OBSApp::OBSInit: 4190.14 ms
20:44:45.218: ┣obs_startup: 57.531 ms
20:44:45.218: ┗OBSBasic::OBSInit: 1176.19 ms
20:44:45.218: ┣OBSBasic::InitBasicConfig: 2.172 ms
20:44:45.218: ┣OBSBasic::ResetAudio: 14.107 ms
20:44:45.218: ┗OBSBasic::ResetVideo: 1117.91 ms
20:44:45.218: obs_hotkey_thread(25 ms): min=0.006 ms, median=0.009 ms, max=0.799 ms, 99th percentile=0.105 ms, 100% below 25 ms
20:44:45.218: audio_thread(Audio): min=0.004 ms, median=0.117 ms, max=1.848 ms, 99th percentile=0.201 ms
20:44:45.218: =================================================
20:44:45.218: == Profiler Time Between Calls ==================
20:44:45.218: obs_hotkey_thread(25 ms): min=24.135 ms, median=25.002 ms, max=36.22 ms, 97.9603% within ±2% of 25 ms (0.523013% lower, 1.51674% higher)
20:44:45.218: =================================================
20:44:45.261: Number of memory leaks: 174
 

koala

Active Member
Unfortunately, your laptop is too old to successfully run OBS. It lacks the CPU power and its internal GPU has only hardware support for Directx 9. It misses critical hardware features required for OBS. It isn't possible to run OBS on it.
 

joejim

New Member
Unfortunately, your laptop is too old to successfully run OBS. It lacks the CPU power and its internal GPU has only hardware support for Directx 9. It misses critical hardware features required for OBS. It isn't possible to run OBS on it.
Thanks for your reply.
I suspected that was the problem, old computer. Almost 20 yrs of use. But still good for somethings. :):)
 
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