Question / Help OBS Suddenly Disconnecting

[dirty_saint]

Within the past few days I have been unable to stream. As soon as I click start streaming it goes green, then immediately starts flashing between green, yellow or red all while dropping frames like crazy. Then it steadies out for a minute or two, then either repeats the flashing colors and dropping frames or disconnects and reconnects.

Things I've done:
Read this religiously: https://obsproject.com/forum/threads/dropped-frames-disconnecting-lag-read-this-first.8870/
Reboot router, cable modem and PC.
Had Comcast reboot modem. (They say everything is fine)
Hook my PC up directly to the modem and eliminate the router.
Change twitch servers (to all of them in the US)
Tried streaming just a black screen
Install OBS on my media PC (not with great specs but still wired and just streaming a black screen with same symptoms)
Uninstalling and reinstalling OBS.
Using OBS Multiplatform.

I don't know what else to try. I feel like all signs are pointing to my internet and Comcast might be throttling me and giving me the run around about it being about the signal to and from my modem. Before I tried to stream 12/27/2015 I had NO issues outside a outdated video card. When I stream my PC (or PC and console I'm using) is the only thing on the network.

Does anyone have any suggestions? It would be GREATLY appreciated. I will provide my OBS log and screenshots below. When I ran the Twitch Bandwidth Test a few weeks ago, I was getting multiple servers with 10000+ bandwidth. These have been my results the past few days.

OBS Log: https://gist.github.com/34a44da26c97cc51048d

Speed Tests:

 

[dirty_saint]

I seem to have a issue with Twitch. I just streamed successfully to YouTube for about 8 minutes with just a few frames dropping. Had a few devices on the network and was remoted in to my PC. I will take it up with Twitch.

This can be deleted.

 

[dping]

Within the past few days I have been unable to stream. As soon as I click start streaming it goes green, then immediately starts flashing between green, yellow or red all while dropping frames like crazy. Then it steadies out for a minute or two, then either repeats the flashing colors and dropping frames or disconnects and reconnects.

Things I've done:
Read this religiously: https://obsproject.com/forum/threads/dropped-frames-disconnecting-lag-read-this-first.8870/
Reboot router, cable modem and PC.
Had Comcast reboot modem. (They say everything is fine)
Hook my PC up directly to the modem and eliminate the router.
Change twitch servers (to all of them in the US)
Tried streaming just a black screen
Install OBS on my media PC (not with great specs but still wired and just streaming a black screen with same symptoms)
Uninstalling and reinstalling OBS.
Using OBS Multiplatform.

I don't know what else to try. I feel like all signs are pointing to my internet and Comcast might be throttling me and giving me the run around about it being about the signal to and from my modem. Before I tried to stream 12/27/2015 I had NO issues outside a outdated video card. When I stream my PC (or PC and console I'm using) is the only thing on the network.

Does anyone have any suggestions? It would be GREATLY appreciated. I will provide my OBS log and screenshots below. When I ran the Twitch Bandwidth Test a few weeks ago, I was getting multiple servers with 10000+ bandwidth. These have been my results the past few days.

OBS Log: https://gist.github.com/34a44da26c97cc51048d

Speed Tests:

View attachment 11862 View attachment 11863 View attachment 11861

You see that quality on the twitch bandwidth test? yeah those need to be around 80% to stream well enough. your issue is more than likely somewhere between your router and your ISP's route to twitch but more than likely at your ISP.

Streaming means constant flow to stream unfortunately when quality is low, it means your path to twitch isn't allowing a constant flow. yours is extremely low.

your best ingest is at 25% quality but is limited to under 1000 bitrate (if audio bitrate is 128 and you need some for multiplayer games) you are looking at 700bitrate in OBS. This would be usings Sanfrancisco or Chicago ingests.

 

[dping]

I seem to have a issue with Twitch. I just streamed successfully to YouTube for about 8 minutes with just a few frames dropping. Had a few devices on the network and was remoted in to my PC. I will take it up with Twitch.

This can be deleted.

I wold still alert twitch on twitter as well as your ISP on twitter. their public relations person will more than likely respond.

 

[dirty_saint]

You see that quality on the twitch bandwidth test? yeah those need to be around 80% to stream well enough. your issue is more than likely somewhere between your router and your ISP's route to twitch but more than likely at your ISP.

Streaming means constant flow to stream unfortunately when quality is low, it means your path to twitch isn't allowing a constant flow. yours is extremely low.

your best ingest is at 25% quality but is limited to under 1000 bitrate (if audio bitrate is 128 and you need some for multiplayer games) you are looking at 700bitrate in OBS. This would be usings Sanfrancisco or Chicago ingests.

Thank you so much!! I will do that right now and let you know what they say!

 

[dirty_saint]

I wold still alert twitch on twitter as well as your ISP on twitter. their public relations person will more than likely respond.

I have not yet heard back from Twitch but I have been on the phone and chat with Comcast all day and they swear there is nothing wrong with my connection or modem. It is green. I retried my testing and tried to connect to all the services offered in the broadcast settings and get the same thing, the minute I hit start streaming it goes crazy and I start dropping frames.

 

[Harold]

So last mile is fine, what about the other direction?

 

[dirty_saint]

So last mile is fine, what about the other direction?

I'm really not understanding it. I just accessed my work computer, we have Comcast Business and I get 10000+ on everything in the US using the Twitch Bandwidth test and my stream key. So it's just my connection from home that's having the issues.

How could I test from twitch to me?

 

[Harold]

twitchtest tests the whole route at once.

 

[dirty_saint]

I have no idea what just happened but everything is working. I am getting 10000+ on my twitch tests. All I did was uninstall AdBlock from Chrome. The only reason being is I installed it at work on Chrome to get away from the ad pop ups when I look for drivers and stuff at work. Not realizing chrome syncs so my home Chrome has it too. Anyway. I removed it and ran the tests as I have been doing every 5 minutes not thinking there was any kind of link and it all worked. I dont understand how that could affect anything.

My friends say that I bitched to Comcast so much they finally stopped throttling me.

I just successfully streamed for about 15 minutes with no dropped frames or disconnects.

 

[dirty_saint]

I just tested from my media PC as well and twitch tests and stream tests were good. I have changed nothing.

 

[R1CH]

The problem isn't on your end then. Routing changed, time of day / ISP load changed, etc.

 

[dirty_saint]

The problem isn't on your end then. Routing changed, time of day / ISP load changed, etc.

We'll hopefully I have a few months before they decide to do whatever they did.

Thank you so much to everyone for the advice and suggestions.