Bug Report OBS Studio Not Opening

[Jeaton]

I've looked into this myself a lot further. Turns out, my system files were deeply corrupted (ntdll.dll) and I had to perform a clean installation of windows. That explains why my factory resets only temporarily worked; since my windows files weren't actually being reinstalled, and only my personal files were being wiped, it was not actually fixing any corruption. For anyone with this issue in the future, the only way to fix a corrupt dll is to completely reinstall windows using either the installation disk or an ISO in a USB flash drive.

Thanks for the help, though. I would've stayed lost without your suggestions.

 

[Jeaton]

NEVERMIND.

Still not opening -,-

 

[Shrillin]

I am having an issue with it not opening all of a sudden as well. I was messing with scenes and just closed OBS to run to the store. Came back 15 minutes later, computer was still on but when I tried to open OBS I get this error:

https://i.gyazo.com/4ef60392e7d8351c15c2d850b1bdb235.png

Problem signature:
Problem Event Name: APPCRASH
Application Name: obs64.exe
Application Version: 0.0.0.0
Application Timestamp: 598dd619
Fault Module Name: obs.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 598dd5bd
Exception Code: 80000003
Exception Offset: 00000000000411b2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 5258
Additional Information 2: 5258fab020dedec954c3ba4648e24751
Additional Information 3: 9c07
Additional Information 4: 9c07855a09b7994a64b9c8b7407d87ae
​

I have tried uninstalling and reinstalling, restarting, CC cleaner in between with no luck. Glad to see someone else is having a similar issue, but I'm so confused by this.​

 

[Shrillin]

I am having an issue with it not opening all of a sudden as well. I was messing with scenes and just closed OBS to run to the store. Came back 15 minutes later, computer was still on but when I tried to open OBS I get this error:

https://i.gyazo.com/4ef60392e7d8351c15c2d850b1bdb235.png

Problem signature:
Problem Event Name: APPCRASH
Application Name: obs64.exe
Application Version: 0.0.0.0
Application Timestamp: 598dd619
Fault Module Name: obs.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 598dd5bd
Exception Code: 80000003
Exception Offset: 00000000000411b2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 5258
Additional Information 2: 5258fab020dedec954c3ba4648e24751
Additional Information 3: 9c07
Additional Information 4: 9c07855a09b7994a64b9c8b7407d87ae
​

I have tried uninstalling and reinstalling, restarting, CC cleaner in between with no luck. Glad to see someone else is having a similar issue, but I'm so confused by this.​

I fixed it, I had to go to my APPDATA folder and delete the obs-studio folder. Lost all my settings but at least it's opening again. ;/

 

[Suslik V]

@Jeaton and what error you have now in Windows Logs and in OBS?

 

[Jeaton]

@Jeaton and what error you have now in Windows Logs and in OBS?

A Microsoft support member helped me fix it. It was apparently a toughie; took 2-3 hours of screensharing, and in the end was fixed by a services refresh (hopefully permanently fixed this time).

 

[Jay Leonhart]

I've recently started having an issue where my OBS fails to open. It does not open and crash. It does not open and get stuck at whatever point. It does not even appear in task manager, not even for a split second. I've had this issue for two programs, and only two programs: OBS and Corsair Utility Engine. I've used both programs for over a year now, and only for the past few weeks have I started having these issues. I figured factory resetting my computer would help, so I tried it. It was only temporarily fixed, and the problem arose once again. I'm not sure what information to provide to help troubleshoot.

I also see at the bottom here in red text asking me if I've remembered to include a log file- but since OBS does not even open, no log files have enough time to be created and therefore I have none to provide. :(


Here is a gyazo gif to show you what's happening. When I click on OBS, whether it be from my taskbar, desktop shortcut, or even if I open file location and run the original exe as an administrator, every time I open the program it just gives a loading icon next to my cursor for a second and then nothing happens.

https://gyazo.com/c80bfe2757f9c25c9fe7d4ef0aeded3b

Exactly the same.