Question / Help OBS Studio Freezes while streaming after ~20 minutes

bluejay200

New Member
Hi!
Having issues with OBS. Can't figure it out for the life of me. Here's my log file and crash report:

Log File: https://gist.github.com/bluejay200/6d14ef73089cca185139c699b534e760
Crash Report: https://gist.github.com/bluejay200/58b915da7c366827df72cfb20bdda06b

Basically what happens is, I am able to stream for 20-30 minutes but then OBS studio freezes. Sources freeze but audio still picks up. Doesn't generate a crash-report unless I try messing with sources.

Thanks everyone for your help!!
 

RytoEX

Forum Admin
Forum Moderator
Developer
Code:
19:42:37.703: Windows Version: 10.0 Build 14393 (revision: 0)
[...]
20:26:25.295: device_texture_create (D3D11): Failed to create 2D texture (887A0005)

Have you successfully streamed before? Do you happen to have the Windows Update KB3176938 installed around the same time as these issues started occurring? If so, consider temporarily uninstalling that to see if that removes your issue. If it solves your issue, please consider reporting the issue to Microsoft so that they are aware that their update is breaking things.
 

bluejay200

New Member
Code:
19:42:37.703: Windows Version: 10.0 Build 14393 (revision: 0)
[...]
20:26:25.295: device_texture_create (D3D11): Failed to create 2D texture (887A0005)

Have you successfully streamed before? Do you happen to have the Windows Update KB3176938 installed around the same time as these issues started occurring? If so, consider temporarily uninstalling that to see if that removes your issue. If it solves your issue, please consider reporting the issue to Microsoft so that they are aware that their update is breaking things.


Thanks for that tip! I'm uninstalling it now and am crossing my fingers. :) I'll reply again after I run some tests to see if it worked! Thank you Ryto.

I also noticed other people are having the same issue in this thread! https://obsproject.com/forum/threads/obs-studio-freeze-when-streaming.53945/
 

RytoEX

Forum Admin
Forum Moderator
Developer
A lot of people are having issues with either the Anniversary Update or KB3176938 now that both are rolling out to more and more computers.
 
Last edited:

bluejay200

New Member
A lot of people are having issues with either the Anniversary Update or KB3176938 now that both are rolling out to more and more computers.
No luck unfortunately :( Still freezes, even faster now. ~3 minutes. OBS won't produce a crash report for me either.
 

RytoEX

Forum Admin
Forum Moderator
Developer
No luck unfortunately :( Still freezes, even faster now. ~3 minutes. OBS won't produce a crash report for me either.
Post a new regular log from a session that shows the problem. If I understand correctly, freezing isn't the same as crashing, so OBS Studio might freeze but not crash. If someone knows better, they are welcome to correct me on that.

What exactly did you do or change?
 

bluejay200

New Member
Post a new regular log from a session that shows the problem. If I understand correctly, freezing isn't the same as crashing, so OBS Studio might freeze but not crash. If someone knows better, they are welcome to correct me on that.

What exactly did you do or change?
Hey! Sorry for the late response. I did a clean installation of Windows 10 and it fixed my issue!
(When I uninstalled the windows update, win10 wouldn't recognize my keyboard and mouse, random bug, so I was out of commission and at the mercy of my friend who works in IT.)
 
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