obs studio error failed to initialize video your gpu may not be supported.
qhobbes
Active Member
Please post a log with your issue! Here's how...
OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...
i am unable to update the logs here as I cannot even launch the application. Please find the logs from the file as below
04:25:21.246: CPU Name: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
04:25:21.246: CPU Speed: 2808MHz
04:25:21.246: Physical Cores: 2, Logical Cores: 4
04:25:21.246: Physical Memory: 8109MB Total, 2690MB Free
04:25:21.246: Windows Version: 10.0 Build 19043 (release: 2009; revision: 1237; 64-bit)
04:25:21.246: Running as administrator: false
04:25:21.246: Aero is Enabled (Aero is always on for windows 8 and above)
04:25:21.248: Windows 10 Gaming Features:
04:25:21.248: Game DVR: On
04:25:21.252: Sec. Software Status:
04:25:21.254: Trend Micro Security Agent: enabled (AV)
04:25:21.255: Microsoft Defender Antivirus: disabled (AV)
04:25:21.255: Windows Firewall: enabled (FW)
04:25:21.256: Current Date/Time: 2021-09-16, 04:25:21
04:25:21.256: Browser Hardware Acceleration: true
04:25:21.256: Portable mode: false
04:25:21.822: OBS 27.0.1 (64-bit, windows)
04:25:21.822: ---------------------------------
04:25:21.824: ---------------------------------
04:25:21.824: audio settings reset:
04:25:21.824: samples per sec: 48000
04:25:21.824: speakers: 2
04:25:21.830: ---------------------------------
04:25:21.830: Initializing D3D11...
04:25:21.830: Available Video Adapters:
04:25:21.849: Adapter 0: NVIDIA GeForce GPU
04:25:21.849: Dedicated VRAM: 1035141120
04:25:21.849: Shared VRAM: 4251627520
04:25:21.849: PCI ID: 10de:134b
04:25:21.851: Driver Version: 27.21.14.5167
04:25:21.851: output 0: pos={0, 0}, size={3000, 2000}, attached=true, refresh=60, name=VVX14P048M00
04:25:21.851: output 1: pos={3000, 0}, size={1920, 1080}, attached=true, refresh=60, name=S24E450
04:25:21.851: Adapter 1: Intel(R) HD Graphics 520
04:25:21.851: Dedicated VRAM: 134217728
04:25:21.851: Shared VRAM: 4251627520
04:25:21.851: PCI ID: 8086:1916
04:25:21.853: Driver Version: 24.20.100.6293
04:25:21.870: Loading up D3D11 on adapter NVIDIA GeForce GPU (0)
04:25:21.934: device_create (D3D11): Failed to create device (887A0004)
04:25:21.934: Failed to initialize obs video (-2) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
04:25:21.941: ---------------------------------
04:25:21.941: Initializing OpenGL...
04:25:22.008: OpenGL extension ARB_pixel_format is required
04:25:22.008: gl_platform_create failed
04:25:22.009: device_create (GL) failed
04:25:22.010: Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.
04:29:09.046: Freeing OBS context data
04:29:09.061: == Profiler Results =============================
04:29:09.061: run_program_init: 227886 ms
04:29:09.061: ┣OBSApp::AppInit: 44.617 ms
04:29:09.061: ┃ ┗OBSApp::InitLocale: 3.371 ms
04:29:09.061: ┗OBSApp::OBSInit: 763.586 ms
04:29:09.061: ┣obs_startup: 9.64 ms
04:29:09.061: ┗OBSBasic::OBSInit: 187.674 ms
04:29:09.061: ┣OBSBasic::InitBasicConfig: 1.629 ms
04:29:09.061: ┣OBSBasic::ResetAudio: 0.308 ms
04:29:09.061: ┗OBSBasic::ResetVideo: 185.693 ms
04:29:09.061: obs_hotkey_thread(25 ms): min=0.006 ms, median=0.025 ms, max=21.641 ms, 99th percentile=1.102 ms, 100% below 25 ms
04:29:09.061: audio_thread(Audio): min=0 ms, median=0.035 ms, max=17.748 ms, 99th percentile=0.586 ms
04:29:09.061: =================================================
04:29:09.061: == Profiler Time Between Calls ==================
04:29:09.061: obs_hotkey_thread(25 ms): min=24.118 ms, median=25.537 ms, max=70.894 ms, 47.8527% within ±2% of 25 ms (0.521246% lower, 51.6261% higher)
04:29:09.061: =================================================
04:29:09.075: Number of memory leaks: 182
04:25:21.246: CPU Name: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
04:25:21.246: CPU Speed: 2808MHz
04:25:21.246: Physical Cores: 2, Logical Cores: 4
04:25:21.246: Physical Memory: 8109MB Total, 2690MB Free
04:25:21.246: Windows Version: 10.0 Build 19043 (release: 2009; revision: 1237; 64-bit)
04:25:21.246: Running as administrator: false
04:25:21.246: Aero is Enabled (Aero is always on for windows 8 and above)
04:25:21.248: Windows 10 Gaming Features:
04:25:21.248: Game DVR: On
04:25:21.252: Sec. Software Status:
04:25:21.254: Trend Micro Security Agent: enabled (AV)
04:25:21.255: Microsoft Defender Antivirus: disabled (AV)
04:25:21.255: Windows Firewall: enabled (FW)
04:25:21.256: Current Date/Time: 2021-09-16, 04:25:21
04:25:21.256: Browser Hardware Acceleration: true
04:25:21.256: Portable mode: false
04:25:21.822: OBS 27.0.1 (64-bit, windows)
04:25:21.822: ---------------------------------
04:25:21.824: ---------------------------------
04:25:21.824: audio settings reset:
04:25:21.824: samples per sec: 48000
04:25:21.824: speakers: 2
04:25:21.830: ---------------------------------
04:25:21.830: Initializing D3D11...
04:25:21.830: Available Video Adapters:
04:25:21.849: Adapter 0: NVIDIA GeForce GPU
04:25:21.849: Dedicated VRAM: 1035141120
04:25:21.849: Shared VRAM: 4251627520
04:25:21.849: PCI ID: 10de:134b
04:25:21.851: Driver Version: 27.21.14.5167
04:25:21.851: output 0: pos={0, 0}, size={3000, 2000}, attached=true, refresh=60, name=VVX14P048M00
04:25:21.851: output 1: pos={3000, 0}, size={1920, 1080}, attached=true, refresh=60, name=S24E450
04:25:21.851: Adapter 1: Intel(R) HD Graphics 520
04:25:21.851: Dedicated VRAM: 134217728
04:25:21.851: Shared VRAM: 4251627520
04:25:21.851: PCI ID: 8086:1916
04:25:21.853: Driver Version: 24.20.100.6293
04:25:21.870: Loading up D3D11 on adapter NVIDIA GeForce GPU (0)
04:25:21.934: device_create (D3D11): Failed to create device (887A0004)
04:25:21.934: Failed to initialize obs video (-2) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
04:25:21.941: ---------------------------------
04:25:21.941: Initializing OpenGL...
04:25:22.008: OpenGL extension ARB_pixel_format is required
04:25:22.008: gl_platform_create failed
04:25:22.009: device_create (GL) failed
04:25:22.010: Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.
04:29:09.046: Freeing OBS context data
04:29:09.061: == Profiler Results =============================
04:29:09.061: run_program_init: 227886 ms
04:29:09.061: ┣OBSApp::AppInit: 44.617 ms
04:29:09.061: ┃ ┗OBSApp::InitLocale: 3.371 ms
04:29:09.061: ┗OBSApp::OBSInit: 763.586 ms
04:29:09.061: ┣obs_startup: 9.64 ms
04:29:09.061: ┗OBSBasic::OBSInit: 187.674 ms
04:29:09.061: ┣OBSBasic::InitBasicConfig: 1.629 ms
04:29:09.061: ┣OBSBasic::ResetAudio: 0.308 ms
04:29:09.061: ┗OBSBasic::ResetVideo: 185.693 ms
04:29:09.061: obs_hotkey_thread(25 ms): min=0.006 ms, median=0.025 ms, max=21.641 ms, 99th percentile=1.102 ms, 100% below 25 ms
04:29:09.061: audio_thread(Audio): min=0 ms, median=0.035 ms, max=17.748 ms, 99th percentile=0.586 ms
04:29:09.061: =================================================
04:29:09.061: == Profiler Time Between Calls ==================
04:29:09.061: obs_hotkey_thread(25 ms): min=24.118 ms, median=25.537 ms, max=70.894 ms, 47.8527% within ±2% of 25 ms (0.521246% lower, 51.6261% higher)
04:29:09.061: =================================================
04:29:09.075: Number of memory leaks: 182
koala
Active Member
Windows detects your GPU as " NVIDIA GeForce". This is a generic name. Here the exact model name of your GPU like (for example) "Nvidia Geforce GTX 1050" should be listed.
Either you don't have the correct driver installed for your GPU, or the driver isn't properly installed, your GPU is defective, or your GPU is ancient and not supported.
Verify your GPU is not older than 8 years, get the proper driver for your GPU and (re-)install it.
Either you don't have the correct driver installed for your GPU, or the driver isn't properly installed, your GPU is defective, or your GPU is ancient and not supported.
Verify your GPU is not older than 8 years, get the proper driver for your GPU and (re-)install it.
sofi.b.travellingp
New Member
Hello, I have the same problem. I don't kno how to fix it....
08:28:57.708: CPU Name: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
08:28:57.708: CPU Speed: 2304MHz
08:28:57.708: Physical Cores: 8, Logical Cores: 16
08:28:57.708: Physical Memory: 16085MB Total, 4534MB Free
08:28:57.708: Windows Version: 10.0 Build 22621 (release: 2009; revision: 674; 64-bit)
08:28:57.708: Running as administrator: false
08:28:57.708: Aero is Enabled (Aero is always on for windows 8 and above)
08:28:57.708: Windows 10/11 Gaming Features:
08:28:57.708: Game DVR: On
08:28:57.708: Game Mode: Probably On (no reg key set)
08:28:57.708: Hardware GPU Scheduler: Probably On (no reg key set)
08:28:57.711: Sec. Software Status:
08:28:57.714: Antivirus de Microsoft Defender: enabled (AV)
08:28:57.714: Firewall de Windows: enabled (FW)
08:28:57.715: Current Date/Time: 2022-11-03, 08:28:57
08:28:57.715: Browser Hardware Acceleration: true
08:28:57.715: Hide OBS windows from screen capture: false
08:28:57.715: Qt Version: 6.3.1 (runtime), 6.3.1 (compiled)
08:28:57.715: Portable mode: false
08:28:58.242: OBS 28.0.2 (64-bit, windows)
08:28:58.242: ---------------------------------
08:28:58.249: ---------------------------------
08:28:58.249: audio settings reset:
08:28:58.249: samples per sec: 48000
08:28:58.249: speakers: 2
08:28:58.249: max buffering: 960 milliseconds
08:28:58.249: buffering type: dynamically increasing
08:28:58.250: ---------------------------------
08:28:58.250: Initializing D3D11...
08:28:58.250: Available Video Adapters:
08:28:58.266: Adapter 0: NVIDIA GeForce RTX 3070 Laptop GPU
08:28:58.267: Dedicated VRAM: 4139778048
08:28:58.267: Shared VRAM: 4138459136
08:28:58.267: PCI ID: 10de:249d
08:28:58.267: Driver Version: 31.0.15.2230
08:28:58.268: output 0:
08:28:58.268: name=
08:28:58.268: pos={0, 0}
08:28:58.268: size={1920, 1080}
08:28:58.268: attached=true
08:28:58.268: refresh=60
08:28:58.268: space=RGB_FULL_G22_NONE_P709
08:28:58.268: sdr_white_nits=80
08:28:58.268: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
08:28:58.269: Adapter 1: Intel(R) UHD Graphics
08:28:58.269: Dedicated VRAM: 134217728
08:28:58.269: Shared VRAM: 4138459136
08:28:58.269: PCI ID: 8086:9a60
08:28:58.269: Driver Version: 30.0.101.2079
08:28:58.280: Loading up D3D11 on adapter NVIDIA GeForce RTX 3070 Laptop GPU (0)
08:28:58.368: device_create (D3D11): Failed to create device (8007000E)
08:28:58.368: Failed to initialize obs video (-2) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
08:28:58.370: ---------------------------------
08:28:58.370: Initializing OpenGL...
08:28:58.463: OpenGL extension ARB_pixel_format is required
08:28:58.464: gl_platform_create failed
08:28:58.465: device_create (GL) failed
08:28:58.465: Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.
08:30:02.274: Freeing OBS context data
08:30:02.281: == Profiler Results =============================
08:30:02.281: run_program_init: 64722.6 ms
08:30:02.281: ┣OBSApp::AppInit: 74.995 ms
08:30:02.281: ┃ ┗OBSApp::InitLocale: 5.996 ms
08:30:02.281: ┗OBSApp::OBSInit: 757.572 ms
08:30:02.281: ┣obs_startup: 7.6 ms
08:30:02.282: ┗OBSBasic::OBSInit: 223.177 ms
08:30:02.282: ┣OBSBasic::InitBasicConfig: 7.017 ms
08:30:02.282: ┣OBSBasic::ResetAudio: 0.217 ms
08:30:02.282: ┗OBSBasic::ResetVideo: 215.815 ms
08:30:02.282: obs_hotkey_thread(25 ms): min=0.005 ms, median=0.029 ms, max=2.654 ms, 99th percentile=1.761 ms, 100% below 25 ms
08:30:02.282: audio_thread(Audio): min=0.019 ms, median=0.063 ms, max=0.457 ms, 99th percentile=0.177 ms
08:30:02.282: =================================================
08:30:02.282: == Profiler Time Between Calls ==================
08:30:02.282: obs_hotkey_thread(25 ms): min=24.302 ms, median=30.771 ms, max=40.536 ms, 10.6143% within ±2% of 25 ms (0.0903342% lower, 89.2954% higher)
08:30:02.282: =================================================
08:30:02.290: Number of memory leaks: 262
08:28:57.708: CPU Name: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
08:28:57.708: CPU Speed: 2304MHz
08:28:57.708: Physical Cores: 8, Logical Cores: 16
08:28:57.708: Physical Memory: 16085MB Total, 4534MB Free
08:28:57.708: Windows Version: 10.0 Build 22621 (release: 2009; revision: 674; 64-bit)
08:28:57.708: Running as administrator: false
08:28:57.708: Aero is Enabled (Aero is always on for windows 8 and above)
08:28:57.708: Windows 10/11 Gaming Features:
08:28:57.708: Game DVR: On
08:28:57.708: Game Mode: Probably On (no reg key set)
08:28:57.708: Hardware GPU Scheduler: Probably On (no reg key set)
08:28:57.711: Sec. Software Status:
08:28:57.714: Antivirus de Microsoft Defender: enabled (AV)
08:28:57.714: Firewall de Windows: enabled (FW)
08:28:57.715: Current Date/Time: 2022-11-03, 08:28:57
08:28:57.715: Browser Hardware Acceleration: true
08:28:57.715: Hide OBS windows from screen capture: false
08:28:57.715: Qt Version: 6.3.1 (runtime), 6.3.1 (compiled)
08:28:57.715: Portable mode: false
08:28:58.242: OBS 28.0.2 (64-bit, windows)
08:28:58.242: ---------------------------------
08:28:58.249: ---------------------------------
08:28:58.249: audio settings reset:
08:28:58.249: samples per sec: 48000
08:28:58.249: speakers: 2
08:28:58.249: max buffering: 960 milliseconds
08:28:58.249: buffering type: dynamically increasing
08:28:58.250: ---------------------------------
08:28:58.250: Initializing D3D11...
08:28:58.250: Available Video Adapters:
08:28:58.266: Adapter 0: NVIDIA GeForce RTX 3070 Laptop GPU
08:28:58.267: Dedicated VRAM: 4139778048
08:28:58.267: Shared VRAM: 4138459136
08:28:58.267: PCI ID: 10de:249d
08:28:58.267: Driver Version: 31.0.15.2230
08:28:58.268: output 0:
08:28:58.268: name=
08:28:58.268: pos={0, 0}
08:28:58.268: size={1920, 1080}
08:28:58.268: attached=true
08:28:58.268: refresh=60
08:28:58.268: space=RGB_FULL_G22_NONE_P709
08:28:58.268: sdr_white_nits=80
08:28:58.268: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
08:28:58.269: Adapter 1: Intel(R) UHD Graphics
08:28:58.269: Dedicated VRAM: 134217728
08:28:58.269: Shared VRAM: 4138459136
08:28:58.269: PCI ID: 8086:9a60
08:28:58.269: Driver Version: 30.0.101.2079
08:28:58.280: Loading up D3D11 on adapter NVIDIA GeForce RTX 3070 Laptop GPU (0)
08:28:58.368: device_create (D3D11): Failed to create device (8007000E)
08:28:58.368: Failed to initialize obs video (-2) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
08:28:58.370: ---------------------------------
08:28:58.370: Initializing OpenGL...
08:28:58.463: OpenGL extension ARB_pixel_format is required
08:28:58.464: gl_platform_create failed
08:28:58.465: device_create (GL) failed
08:28:58.465: Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.
08:30:02.274: Freeing OBS context data
08:30:02.281: == Profiler Results =============================
08:30:02.281: run_program_init: 64722.6 ms
08:30:02.281: ┣OBSApp::AppInit: 74.995 ms
08:30:02.281: ┃ ┗OBSApp::InitLocale: 5.996 ms
08:30:02.281: ┗OBSApp::OBSInit: 757.572 ms
08:30:02.281: ┣obs_startup: 7.6 ms
08:30:02.282: ┗OBSBasic::OBSInit: 223.177 ms
08:30:02.282: ┣OBSBasic::InitBasicConfig: 7.017 ms
08:30:02.282: ┣OBSBasic::ResetAudio: 0.217 ms
08:30:02.282: ┗OBSBasic::ResetVideo: 215.815 ms
08:30:02.282: obs_hotkey_thread(25 ms): min=0.005 ms, median=0.029 ms, max=2.654 ms, 99th percentile=1.761 ms, 100% below 25 ms
08:30:02.282: audio_thread(Audio): min=0.019 ms, median=0.063 ms, max=0.457 ms, 99th percentile=0.177 ms
08:30:02.282: =================================================
08:30:02.282: == Profiler Time Between Calls ==================
08:30:02.282: obs_hotkey_thread(25 ms): min=24.302 ms, median=30.771 ms, max=40.536 ms, 10.6143% within ±2% of 25 ms (0.0903342% lower, 89.2954% higher)
08:30:02.282: =================================================
08:30:02.290: Number of memory leaks: 262