Question / Help OBS Studio crashing When Changing Scene Collection

[Jared Moss-Coomes]

I'm struggling with my OBS, it's crashing whenever I change scene collections and then just generally crashing after that if I reopen.

I've tried a lot to get it to work but am yet to fix the issue, I've restarted the PC a lot, reinstalled OBS, reinstalled runtime and updated my graphics drivers.

Can anyone help?
Thank you.

 

[Harold]

Your installation of the elgato software is causing the crash

 

[Jared Moss-Coomes]

Hm okay, do you know which software because I have stream deck and capture software. I've reinstalled the capture one previously to no avail, so I guess I'll reinstall the stream deck and see if that works.

 

[Jared Moss-Coomes]

Your installation of the elgato software is causing the crash

Okay boss, so you're right. It was the Elgato capture software.
I don't suppose you know a way to fix it? I've repaired and reinstalled but neither work - It looks like I have to have the software completely uninstalled for OBS not to crash.

 

[Harold]

In many cases, installing only the driver packages for Elgato Game Capture cards works better than the full software suite with OBS. Links can be found here: https://help.elgato.com/customer/portal/articles/2405414-elgato-gaming-hardware-drivers

 

[Jared Moss-Coomes]

Amazing, thank you for your help!