Question / Help OBS studio crashing on start-up

[billeh8]

Hi!

OBS crashes upon startup on a new desktop computer I am trying to use. Attached below is the crash report... Would anyone be able to tell me what I have done wrong here? Thanks!


Unhandled exception: c0000005
Date/Time: 2019-10-11, 01:32:43
Fault address: 0 ((null))
libobs version: 23.2.1 (64-bit)
Windows version: 6.1 build 7601 (revision: 24384; 64-bit)
CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz


Thread 9B4 (Crashed)
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000000021C518 0000000000000000 000000000058AE10 0000000006EF6FA0 0000000004816C48 0000000004A71418 <unknown>!0x0
000000000021C520 0000000180023759 0000000000589D80 FFFFFFFFFB7B2508 000000000000FFFF 0000000004A6A118 dlumd64.dll!0x180023759
000000000021C580 000007FEF6799D4D 000000000021C669 000000000000B000 00000000000017E8 000000000000B000 d3d11.dll!0x7fef6799d4d
000000000021C5B0 000007FEF66F915D 00000000048E0020 0000000000000002 00000000049F2FB8 0000000000000000 d3d11.dll!0x7fef66f915d
000000000021C6D0 000007FEF66F446E 00000000049F2A00 00000000049F2A00 00000000049F2AC8 00000000049F2A58 d3d11.dll!0x7fef66f446e
000000000021D430 000007FEF66E71EB 00000000049F2A00 00000000049F2A00 00000000049F2A38 000000000021D940 d3d11.dll!0x7fef66e71eb
000000000021D800 000007FEF66E255A 00000000049F2A00 00000000049F2A00 00000000048D9750 00000000003F9770 d3d11.dll!0x7fef66e255a
000000000021D900 000007FEF66DCB54 000007FEF66DC9B4 000000000021DDF0 0000000000000040 0000000000000000 d3d11.dll!0x7fef66dcb54
000000000021DA80 000007FEF66DD1B2 0000000000000000 0000000004A5C730 000000000000B000 0000000004A5C7A0 d3d11.dll!0x7fef66dd1b2
000000000021DB90 000007FEF66DFE03 0000000000000004 000000000021E4F0 00000000048D9750 000007FEE38356D0 d3d11.dll!0x7fef66dfe03
000000000021E3F0 000007FEF66E047B 00000000048EDA28 0000000000000000 000000000021F810 000000013FF8F750 d3d11.dll!0x7fef66e047b
000000000021E710 000007FEF66E00EC 00000000048D9740 000007FEE38369E8 00000000040506E0 0000000000000000 d3d11.dll!0x7fef66e00ec
000000000021E780 000007FEE381EAD8 00000000048EDA28 0000000000000000 0000000000000000 000000013FF83580 libobs-d3d11.dll!gs_device::InitDevice+0x148
000000000021E9C0 000007FEE381B7A5 00000000048D9740 00000000049FBB28 0000000000000000 000007FEFC74D5F0 libobs-d3d11.dll!gs_device::gs_device+0x2d5
000000000021EA00 000007FEE38210DB 00000000049FBB28 00000000049FBB20 00000000048D9740 0000000000000000 libobs-d3d11.dll!device_create+0x6b
000000000021EA60 000007FEE83098C4 000000000021EC08 000000000021EC40 0000000004A5B480 00000000048ED900 obs.dll!gs_create+0xc4
000000000021EA90 000007FEE8352CE8 00000000004CA370 0000000000000000 0000000000000009 0000000003E62640 obs.dll!obs_init_graphics+0x58
000000000021EB30 000007FEE83544F8 0000000000000002 0000000004A5B480 0000000004A5B4E0 000000000490F610 obs.dll!obs_reset_video+0xc8
000000000021EBC0 000000013FDE3D6A 000000000490F610 0000000000000000 000000000021F6B0 000000013FF81A20 obs64.exe!OBSBasic::ResetVideo+0x31a
000000000021EC60 000000013FDDD1FB 000000000490F610 000000000490F610 0000000000000000 000000000021F6B0 obs64.exe!OBSBasic::OBSInit+0x10b
000000000021F3F0 000000013FDAC9C1 000000000021F550 000000014002966A 000000000021F8D0 00000000004C6400 obs64.exe!OBSApp::OBSInit+0x281
000000000021F4C0 000000013FDB3994 0000000000000000 00000000004AD6C0 0000000000000000 00000000004A9DB0 obs64.exe!run_program+0x6a4
000000000021F7D0 000000013FDB60A0 00000000004B6170 0000000000000000 0000000000000000 0000000000000000 obs64.exe!main+0x670
000000000021F9A0 000000013FF2C084 0000000000000001 0000000000000000 0000000000000000 0000000000000000 obs64.exe!WinMain+0x154
000000000021FA30 000000013FF2B162 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs64.exe!__scrt_common_main_seh+0x106
000000000021FA70 0000000077AA570D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77aa570d
000000000021FAA0 0000000077D0385D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77d0385d

Thread 18F4
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000000270FA18 0000000077D19E3A 0000000000000000 0000000000000101 0000000000000000 0000000077CBAA20 ntdll.dll!0x77d19e3a
000000000270FA20 0000000077CC332D 0000000000000000 0000000000000000 0000000000000000 00000002D35D6E09 ntdll.dll!0x77cc332d
000000000270FCC0 0000000077AA570D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77aa570d
000000000270FCF0 0000000077D0385D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77d0385d

Thread 1964
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000002B2FB68 0000000077D1B18A 0000000000060000 0000000000000000 00000000048DBE18 0000000077CBA748 ntdll.dll!0x77d1b18a
0000000002B2FB70 0000000077DA96E4 0000000000000008 0000000000000007 0000000000493580 0000000000000000 ntdll.dll!0x77da96e4
0000000002B2FE00 0000000077AA570D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77aa570d
0000000002B2FE30 0000000077D0385D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77d0385d

Thread 834
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000054CF938 0000000077D1B18A 0000000000000000 0000000000493580 0000000000000000 0000000000000000 ntdll.dll!0x77d1b18a
00000000054CF940 0000000077DA96E4 0000000000493580 0000000000000000 0000000000493580 0000000000000000 ntdll.dll!0x77da96e4
00000000054CFBD0 0000000077AA570D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77aa570d
00000000054CFC00 0000000077D0385D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77d0385d

Thread F0C
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000000565F8F8 0000000077D198CA 0000000000000000 0000000000000002 0000000000000000 0000000000000000 ntdll.dll!0x77d198ca
000000000565F900 000007FEFD9A10AC 0000000000000000 0000000000000000 0000000000000000 00000000000002E4 kernelbase.dll!0x7fefd9a10ac
000000000565F9A0 000007FEE832F30F 0000000000000000 0000000000000000 0000000000000000 000000004FD31053 obs.dll!os_event_timedwait+0xf
000000000565F9D0 000007FEE8361949 0000000004908690 0000000000000000 00000000047F7500 0000000000000000 obs.dll!obs_hotkey_thread+0x1b9
000000000565FA30 000007FEF374753A 0000000000000000 0000000000000000 0000000000000000 00000000047F7500 w32-pthreads.dll!ptw32_threadStart+0x8a
000000000565FAC0 000007FEE132BEED 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ucrtbase.dll!0x7fee132beed
000000000565FAF0 0000000077AA570D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77aa570d
000000000565FB20 0000000077D0385D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77d0385d

Thread 1994
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000030EF578 0000000077D19BCA 00000000030EF638 0000000000000001 0000000000000000 0000000000000000 ntdll.dll!0x77d19bca
00000000030EF580 000007FEFD9A1203 000000000000AC44 0000011B00000000 0000011B00000000 0000000000000000 kernelbase.dll!0x7fefd9a1203
00000000030EF620 000007FEE831A7EA 00000000049082B0 00000000049082B0 0000000000000000 0000000004A5BBD0 obs.dll!audio_thread+0x9a
00000000030EF6B0 000007FEF374753A 0000000000000000 0000000000000000 0000000000000000 0000000004A5BBD0 w32-pthreads.dll!ptw32_threadStart+0x8a
00000000030EF740 000007FEE132BEED 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ucrtbase.dll!0x7fee132beed
00000000030EF770 0000000077AA570D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x77aa570d
00000000030EF7A0 0000000077D0385D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77d0385d

Loaded modules:
Base Address Module
000000013FD70000-00000001400A2000 C:\Program Files\obs-studio\bin\64bit\obs64.exe
0000000077CB0000-0000000077E4F000 C:\Windows\SYSTEM32\ntdll.dll
0000000077A90000-0000000077BAF000 C:\Windows\system32\kernel32.dll
000007FEFD9A0000-000007FEFDA0A000 C:\Windows\system32\KERNELBASE.dll
000007FEFC800000-000007FEFC856000 C:\Program Files\obs-studio\bin\64bit\Qt5Svg.dll
000007FEDAFE0000-000007FEDB53B000 C:\Program Files\obs-studio\bin\64bit\Qt5Widgets.dll
000007FEDB620000-000007FEDBAA0000 C:\Program Files\obs-studio\bin\64bit\Qt5Gui.dll
000007FEFF5C0000-000007FEFF7BC000 C:\Windows\system32\ole32.dll
000007FEFE2F0000-000007FEFE38F000 C:\Windows\system32\msvcrt.dll
000007FEFE660000-000007FEFE6C7000 C:\Windows\system32\GDI32.dll
0000000077BB0000-0000000077CAA000 C:\Windows\system32\USER32.dll
000007FEFFD70000-000007FEFFD7E000 C:\Windows\system32\LPK.dll
000007FEFFAF0000-000007FEFFBBB000 C:\Windows\system32\USP10.dll
------ I have removed a lot of the middle stuff here to fit under the character limit
000007FEFFCD0000-000007FEFFD69000 C:\Windows\system32\CLBCatQ.DLL
000007FEFC370000-000007FEFC3BB000 C:\Windows\System32\MMDevApi.dll
000007FEFC190000-000007FEFC2BC000 C:\Windows\System32\PROPSYS.dll
000007FEFF830000-000007FEFFA07000 C:\Windows\system32\SETUPAPI.dll
000007FEFDA10000-000007FEFDA46000 C:\Windows\system32\CFGMGR32.dll
000007FEFDD20000-000007FEFDD3A000 C:\Windows\system32\DEVOBJ.dll
000007FEFB7E0000-000007FEFB82F000 C:\Windows\system32\AUDIOSES.DLL
000007FEEBDF0000-000007FEEBF87000 C:\Windows\system32\dwrite.dll
000007FEE8280000-000007FEE8290000 C:\Program Files\obs-studio\bin\64bit\iconengines\qsvgicon.dll
000007FEE3810000-000007FEE384A000 C:\Program Files\obs-studio\bin\64bit\libobs-d3d11.dll
000007FEF66C0000-000007FEF6895000 C:\Windows\system32\d3d11.dll
000007FEF6900000-000007FEF695D000 C:\Windows\system32\dxgi.dll
000007FEFDCE0000-000007FEFDD1B000 C:\Windows\system32\WINTRUST.dll
000007FEE8520000-000007FEE8945000 C:\Windows\system32\D3DCompiler_47.dll
0000000180000000-000000018010A000 C:\Windows\system32\dlumd64.dll
000007FEF5200000-000007FEF5DA2000 C:\Windows\system32\igd10iumd64.dll
000007FEFD2C0000-000007FEFD2E2000 C:\Windows\system32\bcrypt.dll
000007FEFD2F0000-000007FEFD340000 C:\Windows\system32\ncrypt.dll
000007FEF40B0000-000007FEF4515000 C:\Windows\system32\igdusc64.dll
000007FEE0AD0000-000007FEE0BF5000 C:\Windows\system32\DbgHelp.DLL

 

[R1CH]

Some "DisplayLink" driver is crashing. Try updating it from https://www.displaylink.com/downloads

 

[GDJLZHL]