BornDownUnder
Member
The black screen is likely to be graphics card driver issues.
At this stage I would go and download the latest drivers for your graphics card, then run DDU (Display Driver Uninstaller) utility to remove all traces of your previous graphic driver installations. DDU can be downloaded from the below link:
https://www.wagnardsoft.com/
After running DDU utility (Run DDU and choose the option to reboot into safe mode, letting it turn off Windows Driver Install Update) choose the option to uninstall and reboot, following the subsequent reboot proceed to install the latest graphic card drivers that you downloaded.
USB drivers can also be a cause of black screens/freezes/hangs. Make sure you have installed the USB drivers for your motherboard from the below link:
https://www.asus.com/us/Motherboards/PRIME-X370-PRO/HelpDesk_Download/
At this stage I would go and download the latest drivers for your graphics card, then run DDU (Display Driver Uninstaller) utility to remove all traces of your previous graphic driver installations. DDU can be downloaded from the below link:
https://www.wagnardsoft.com/
After running DDU utility (Run DDU and choose the option to reboot into safe mode, letting it turn off Windows Driver Install Update) choose the option to uninstall and reboot, following the subsequent reboot proceed to install the latest graphic card drivers that you downloaded.
USB drivers can also be a cause of black screens/freezes/hangs. Make sure you have installed the USB drivers for your motherboard from the below link:
https://www.asus.com/us/Motherboards/PRIME-X370-PRO/HelpDesk_Download/