OBS still streaming but twitch stream dropped (worked fine for months)

[Duelsy]

Hi all, been streaming with the same PC setup (and game) for 2 months now, never had a dropped stream and frames and resolution have been stable for viewers on all devices.

Tonight my stream stopped 3 times, for some people it simply said "stream ended", for others they got a "Twitch error 3000". OBS said I was still live the whole time.

Restarting OBS stream fixed it but never had to do anything before and as mentioned, no settings changed. I'm using a wired connection at all times, 1 PC setup (game is Escape From Tarkov). I wasn't recording at the time, just streaming.

PC specs:
CPU: Ryzen 7 9800x3d
GPU: 4090FE
RAM: 64GB
MB: ASUS ROG CROSSHAIR X870E HERO
Storage: 1TB SSD Windows, 2TB SSD games, 4TB SSD recording storage.

Internet test:

OBS log files for today attached.

Any support would be greatly appreciated. Thank you in advance, Duelsy.

 

[PaiSand]

Usually when this issue starts out of nowhere is due to a problem in your ISP, specifically for the RTMP protocol, which isn't measure by speed tests.
Get this app https://r1ch.net/projects/twitchtest
Anything below 90 quality is bad and normally is associated with problems on your ISP. The closest servers to you should always be at 100 quality.

It may also be issues with the network adapter, network driver, network cable, router, modem, etc.- So you need to first rule out this before contacting your ISP.
Change the network cable, if you have a spare one.
Change the port where the network cable connects in the router/modem. Sometimes one of the ports dies.
Make sure you have the latest network driver, and other drivers too.

Also, take a look at the analyzer and follow its directions and recommendations:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

Also, run OBS is safe mode to see if the plugin is causing any issue related to the encoder. Make sure you have the latest plugin update and that is compatible with the OBS version you're using.

You can test OBS in portable mode is you want, so you don't risk the actual installation: https://obsproject.com/kb/portable-mode

 

[Duelsy]

Usually when this issue starts out of nowhere is due to a problem in your ISP, specifically for the RTMP protocol, which isn't measure by speed tests.
Get this app https://r1ch.net/projects/twitchtest
Anything below 90 quality is bad and normally is associated with problems on your ISP. The closest servers to you should always be at 100 quality.

It may also be issues with the network adapter, network driver, network cable, router, modem, etc.- So you need to first rule out this before contacting your ISP.
Change the network cable, if you have a spare one.
Change the port where the network cable connects in the router/modem. Sometimes one of the ports dies.
Make sure you have the latest network driver, and other drivers too.

Also, take a look at the analyzer and follow its directions and recommendations:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

Also, run OBS is safe mode to see if the plugin is causing any issue related to the encoder. Make sure you have the latest plugin update and that is compatible with the OBS version you're using.

You can test OBS in portable mode is you want, so you don't risk the actual installation: https://obsproject.com/kb/portable-mode

Hi, thank you very much for replying so quickly.

I've run the twitchtest and all the quality results for European servers came back as 100 out of 100, other than 1 which failed in Munich (I'm UK based):

All drivers are up to date but always worth double checking, thank you.

I've gone ahead and rebooted my router, changed cables etc and will see if that helps too. I've also removed any plugins I had for recording within OBS, just to rule that out and reduce variables.

I will also run through the analyser link you posted and see if I've made any mistakes etc.

Will report back after today's stream!

 

[Duelsy]

Hi, reporting back after a couple streams! So the first stream after making some tweaks etc went smoothly, however during a 4-5 hour stream yesterday I did have another instance of OBS still streaming but my viewers being disconnected/appearing I had gone offline. Luckily this time it was only brief and Twitch's disconnect protection caught it. I uploaded the log file from that stream to the analyser:

I will also attach the log here in case I'm missing anything, on the plus side, overall there's much less errors etc being suggested to check. :)