Question / Help OBS states "Streaming", Twitch States Offline

[TonyTone]

Hi all,

Appreciate you looking at this ticket, whenever i go to stream from OBS to Twitch, i start streaming and within a minute my stream will stop working on Twitch and state: "The Twitch Machine got unplugged. Try again in a moment. (Error Code #2000).". However even though this is stated on my Twitch Dashboard my OBS still states that I'm streaming fine.

I have been researching but currently made no changes to my drivers or anything on my computer for that matter as i didn't want to make a change without consulting someone first.

I've considered the below from this forum but perhaps the updates are more useful for the more Tech intelligent individual helping me:
https://obsproject.com/forum/threads/psa-for-windows-10-anniversary-update-users.55256/


I've attached the logs where my last fail came from. Willing to run further tests where needs be!

Thanks again,

Tony

 

[koala]

The last lines of your log indicate that there may be some problem with audio encoding. It seems one of your audio sources provides invalid audio data, so the encoding process chokes and stops.

How to troubleshoot:
Your goal is to find and remove the faulty audio source.
Remove/deactivate all your audio sources and see if the issue still happens. If it doesn't happen, then yes, it's some audio source. In this case, go activating them one by one and see with which source the problem starts to happen. On the other hand, if it stills happen although you removed/deactivated each audio source, forget this article.

I would perhaps split the sources into 2 groups: one group is audio generated by your PC and your cams, and the other group is all prerecorded audio you replay with media sources. First deactivate only all your prerecorded audio sources and see what happens. Perhaps it is some damaged mp3 file or something like that.

As alternative, I read that the CoreAudio audio encoder is more tolerant against such kind of errors, in contrast to the default ffmpeg encoder used in OBS. Perhaps you try this: https://obsproject.com/forum/resources/obs-studio-enable-coreaudio-aac-encoder-windows.220/
However, if this helps you did not really fix your problem, you only covered it.