Bug Report OBS reporting DirectX error

[Richy19]

Hi, Im having an issue with OBS reporting my DirectX version isnt compatible.
I have installed the latest DX runtime, and drivers are up to date.
I am running windows 7 64bit and it is completelly up to date.
The graphics card is an Intel 4500HD.

The error I get:

And a few reportings of my current DX version:

Realtek OpenGL Extension Viewer

DXDiag:

And Everest:

The log file:

14:22:07: Open Broadcaster Software v0.522b - 64bit (　^ω^)
14:22:07: -------------------------------
14:22:07: CPU Name: Intel(R) Core(TM)2 Duo CPU     T6570  @ 2.10GHz
14:22:07: CPU Speed: 2094MHz
14:22:07: Physical Memory:  3932MB Total, 2232MB Free
14:22:07: stepping id: 10, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
14:22:07: monitor 1: pos={0, 0}, size={1366, 768}
14:22:07: Windows Version: 6.1 Build 7601 S
14:22:07: Aero is Disabled
14:22:07: -------------------------------
14:22:07: OBS Modules:
14:22:07: Base Address     Module
14:22:07: 000000003F420000 OBS.exe
14:22:07: 00000000E5F60000 OBSApi.dll
14:22:07: 00000000F7460000 DShowPlugin.dll
14:22:07: 00000000F7430000 GraphicsCapture.dll
14:22:07: 00000000F7410000 NoiseGate.dll
14:22:07: ------------------------------------------
14:22:07: Adapter 1
14:22:07:   Video Adapter: Mobile Intel(R) 4 Series Express Chipset Family
14:22:07:   Video Adapter Dedicated Video Memory: 134217728
14:22:07:   Video Adapter Shared System Memory: 1711271936
14:22:07: =====Stream Start: 2013-06-02, 14:22:07===============================================
14:22:07:   Multithreaded optimizations: On
14:22:07:   Base resolution: 1366x768
14:22:07:   Output resolution: 1364x768
14:22:07: ------------------------------------------

Error: Could not create D3D10 device and swap chain.  This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 support is required - many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date

 

[Jack0r]

Though your Chip lists DirectX v10 capabilities I would think those are not near complete. You normally need a Intel HD 3000 series chip to be able to use it with OBS. Those are available since the second gen i3/i5/i7 only. On a Laptop, there is not much you can do Im afraid.

 

[dodgepong]

Yep, Intel Series 4 chipset does not have the necessary DirectX 10 features that OBS needs to work.

 

[Lombaxwarrior]

something happen when I'm recording, how I can fix this?