Question / Help OBS + Quicksync issues

[Zodiam]

Hey there, im quite new to using OBS and would like to start using it together with Quick Sync, i have Quick Sync enabled in the settings, but whenever i try to stream using any type of source it gives me "QSVHelper.exe has exited because of an incompatible qsvimpl custom parameter"

Ive tried:
Reinstalling all drivers, both intel and NVIDIA
Reinstalling OBS

And still nothing comes out of it. my setup is as follows:
i5 2500k
ASUS P8Z68-V PRO
GTX 780
Windows 8.1

the OBS log shows: Error: QSVHelper.exe has exited because of an incompatible qsvimpl custom parameter

and the QSVhelper.exe log shows: Using 8 encode tasks and 8 internal frame buffers

Would love some help with this, thank you in advance!

 

[FerretBomb]

Please post a complete log file from a live streaming attempt/session. There's a stickied thread at the top of the forum on how to do so.

 

[Zodiam]

Heres a full log, i tried running it through the log analyzer but it only said something about my Xonar D1 soundcard, but i dont think thats the problem.

Spoiler

19:39:36: Open Broadcaster Software v0.591b - 32bit (´・ω・｀)
19:39:36: -------------------------------
19:39:36: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
19:39:36: CPU Speed: 3300MHz
19:39:36: Physical Memory: 4095MB Total, 4095MB Free
19:39:36: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
19:39:36: monitor 1: pos={0, 0}, size={1920, 1080}
19:39:36: Windows Version: 6.2 Build 9200
19:39:36: Aero is Enabled
19:39:36: -------------------------------
19:39:36: OBS Modules:
19:39:36: Base Address Module
19:39:36: 01340000 OBS.exe
19:39:36: 5AE90000 OBSApi.dll
19:39:36: 517E0000 DShowPlugin.dll
19:39:36: 517C0000 GraphicsCapture.dll
19:39:36: 517A0000 NoiseGate.dll
19:39:36: 51780000 PSVPlugin.dll
19:39:36: ------------------------------------------
19:39:36: Adapter 1
19:39:36: Video Adapter: NVIDIA GeForce GTX 780
19:39:36: Video Adapter Dedicated Video Memory: 3124637696
19:39:36: Video Adapter Shared System Memory: 1170264064
19:39:36: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
19:39:36: ------------------------------------------
19:39:36: Adapter 2
19:39:36: Video Adapter: Intel(R) HD Graphics 3000
19:39:36: Video Adapter Dedicated Video Memory: 33554432
19:39:36: Video Adapter Shared System Memory: 1711276032
19:39:36: Using fixed low latency mode, factor 20
19:39:36: =====Stream Start: 2013-12-28, 19:39:36===============================================
19:39:36: Multithreaded optimizations: On
19:39:36: Base resolution: 1920x1080
19:39:36: Output resolution: 1920x1080
19:39:36: ------------------------------------------
19:39:36: Loading up D3D10 on NVIDIA GeForce GTX 780 (Adapter 1)...
19:39:36: ------------------------------------------
19:39:36: Audio Format: 48000hz
19:39:36: Playback device {0.0.0.00000000}.{0939c30d-a5a1-48cb-b0cb-5f2ea1d73ba9}
19:39:36: ------------------------------------------
19:39:36: Using desktop audio input: Högtalare (ASUS Xonar D1 Audio Device)
19:39:36: ------------------------------------------
19:39:36: Using auxilary audio input: Mikrofon (ASUS Xonar D1 Audio Device)
19:39:36: ------------------------------------------
19:39:36: Audio Encoding: AAC
19:39:36: bitrate: 128
19:39:36: Using Monitor Capture
19:39:36: Scene buffering time set to 700
19:39:36: Found QSV hardware support
19:39:37: ------------------------------------------
19:39:37: QSV version 1.4 using MFX_IMPL_HARDWARE | MFX_IMPL_VIA_D3D9 (actual: MFX_IMPL_HARDWARE | MFX_IMPL_VIA_D3D9)
19:39:37: Using 8 bitstreams and 11 frame buffers
19:39:37: ------------------------------------------
19:39:37: Video Encoding: QSV
19:39:37: fps: 30
19:39:37: width: 1920, height: 1080
19:39:37: target-usage: MFX_TARGETUSAGE_BEST_QUALITY
19:39:37: CBR: yes
19:39:37: CFR: yes
19:39:37: max bitrate: 3000
19:39:37: ------------------------------------------
19:39:37: MMDeviceAudioSource: Frequency for device 'Högtalare (ASUS Xonar D1 Audio Device)' is 1536000, samples per sec is 192000
19:39:37: MMDeviceAudioSource: Frequency for device 'Mikrofon (ASUS Xonar D1 Audio Device)' is 352800, samples per sec is 44100

Error: QSVHelper.exe has exited because of an incompatible qsvimpl custom parameter

 

[Lain]

0.592 had a slight update to quicksync code, though I don't know if it'll fix the actual issue. You might want to come by chat and ask palana about the issue

 

[Zodiam]

Yeah, updated and it did not make a difference, will come by the chat later today.



EDIT: Also i forgot to say that, in order for the Quick Sync checkbox to even become available, i had to copy the contents from the MediaSDK folder in the Intel HD 3000 driver package to the OBS folder, i read about this in another thread on here.

 

[Zodiam]

Sorry for double-posting, could it perhaps something do with the fact that im running Windows 8.1 64 Bit N?

 

[Lain]

I don't believe it does. Shoulnd't make any difference.

 

[Zodiam]

Well, i got it running by using a second monitor and plugging it into the iGPU, the downside of this is that i can not play on 144 hz on my main monitor while im doing this :/

 

[Krazy]

Hm, you can usually mess around with refresh settings for your monitor through Screen Resolution control panel in Windows. When I first set up QuickSync I was using a 120hz and a 60hz, when I finally got everything working my main monitor was set to 60hz, but I was able to just set it back to 120hz without any issue.