This is going to be a long post but going to do my best to describe what's been happening.
It's been happening for weeks and it's driving me nuts. I've done hours of research and tried to fix this including completely wiping/reinstalling windows and OBS.
To preface, as odd as it sounds, this only happens with certain games. I primarily stream the MMO Final Fantasy XIV and this error has not happened once despite running the game at max settings and even streaming for 5+ hours at a time. This error is only happening with certain games, and I have no idea why. In general, this error only ever happens when OBS is active, never when I'm just gaming off stream.
As a general note, I only play games via Steam, not other third-party programs, and no separate launchers or anything.
I don't have a screenshot for this as it happens very quickly, but at random times, both my monitors' screens go black for about a second, then revert to normal. The game will still be playing but I need to ALT+TAB to get back into the game, however my OBS preview will be completely frozen, no matter how many scenes I switch to and will not fix itself until I close the entire OBS program. Oddly, everything still works fine. My chat can confirm that my webcam/mic still work perfectly and the game itself will also run with no problems. However, the same "black screen" will happen repeatedly at random times, during my session, taking me completely out of the game - you can see how this would be really annoying.
To put it in perspective, I had a 2 hour stream last week and this happened nearly 17 times. Another stream that week, I stream for about 5 hours and it only happened 3 times. I monitor my GPU/CPU constantly on my second monitor and they are never pushed to high percentages at any point when streaming as well.
Things I have already tried:
Completely reinstalled Windows 10 from factory settings.
Completely reinstalling/uninstalling OBS and not keeping previous settings/scenes.
Updated all drivers, not just gpu. Latest Nvidia driver is installed as well.
OBS is currently updated to newest version, however, this error has occurred before update took place.
Running OBS using admin mode AND each game in admin mode as well.
Turning off Hardware Acceleration in Chrome.
Tried changing game between Windowed and Full screen (happens on both)
Tried playing with controller and without.
Tried lowering encoding settings to lowest (fastest)
Tried switching encoding to x264.
No game/window capture in same scene. Only one browser source in general which is a Streamelements alert box
Below is a clip from my latest stream where you can the game and my webcam stop completely for a second, but then resume right after, this is an example of when the "black screen" happens:
Here is the last log where this error occurred:
I just made this account after weeks of trying everything I could think of in hopes someone might have encountered this issue before.
I'm sorry about the long post, however, if there's any way anyone can assist, I would appreciate it so much.
(if I need to post more detailed info, please let me know)
Thank you for your time!
It's been happening for weeks and it's driving me nuts. I've done hours of research and tried to fix this including completely wiping/reinstalling windows and OBS.
To preface, as odd as it sounds, this only happens with certain games. I primarily stream the MMO Final Fantasy XIV and this error has not happened once despite running the game at max settings and even streaming for 5+ hours at a time. This error is only happening with certain games, and I have no idea why. In general, this error only ever happens when OBS is active, never when I'm just gaming off stream.
As a general note, I only play games via Steam, not other third-party programs, and no separate launchers or anything.
I don't have a screenshot for this as it happens very quickly, but at random times, both my monitors' screens go black for about a second, then revert to normal. The game will still be playing but I need to ALT+TAB to get back into the game, however my OBS preview will be completely frozen, no matter how many scenes I switch to and will not fix itself until I close the entire OBS program. Oddly, everything still works fine. My chat can confirm that my webcam/mic still work perfectly and the game itself will also run with no problems. However, the same "black screen" will happen repeatedly at random times, during my session, taking me completely out of the game - you can see how this would be really annoying.
To put it in perspective, I had a 2 hour stream last week and this happened nearly 17 times. Another stream that week, I stream for about 5 hours and it only happened 3 times. I monitor my GPU/CPU constantly on my second monitor and they are never pushed to high percentages at any point when streaming as well.
Things I have already tried:
Completely reinstalled Windows 10 from factory settings.
Completely reinstalling/uninstalling OBS and not keeping previous settings/scenes.
Updated all drivers, not just gpu. Latest Nvidia driver is installed as well.
OBS is currently updated to newest version, however, this error has occurred before update took place.
Running OBS using admin mode AND each game in admin mode as well.
Turning off Hardware Acceleration in Chrome.
Tried changing game between Windowed and Full screen (happens on both)
Tried playing with controller and without.
Tried lowering encoding settings to lowest (fastest)
Tried switching encoding to x264.
No game/window capture in same scene. Only one browser source in general which is a Streamelements alert box
Below is a clip from my latest stream where you can the game and my webcam stop completely for a second, but then resume right after, this is an example of when the "black screen" happens:
Here is the last log where this error occurred:
I just made this account after weeks of trying everything I could think of in hopes someone might have encountered this issue before.
I'm sorry about the long post, however, if there's any way anyone can assist, I would appreciate it so much.
(if I need to post more detailed info, please let me know)
Thank you for your time!