Bug Report OBS Output blurry in NDI and Virtual Cam using Skype, ZOOM or VLC - DirectShow

[MrSpock]

Hi folks, first of all congrats! OBS is amazing. I tested all expensive alternatives and must say, OBS does the Job best in terms of Hardware-Recognition.

I just assembled a "low budget" streaming Server to help out in a Teaching project.

Setup:
Win10 64-Bit
i5
12GB-Ram
Geforce 1050 using NVENC

Now here is the Issue:
When streaming 1080p to Youtube - Picture is perfect!

When using OBS Virtual Camera or NDI in:
Skype:
Picture us blurry, text is unreadable - its like scaled down to a low resolution

VLC-Mediaplayer as Source:
Picture is blurry and aspect ratio is 4:3

I figured out that this issue also came up when using the other Programms like vMix or Wirecast.

only Progress i had so far is by installing some shady codec pack.

Now when i open the source in VLC and edit the ratio to 16:9, the picture is usable.
since i can not do this kind of preference edit in Skype or Zoom, i am stuck now.

Also i had the same Results on my personal machine.
It must be something with DirectShow!

Win 7
i7
16GB
R9 280x

Any ideas?
Log: https://obsproject.com/logs/GlQ9tek1Pzjh0_VQ
healthy wishes and greetings from Berlin to everyone !

 

[MrSpock]

this screenshot shows the best result i could get, with manually overriding 4:3 to 16:9 in VLC on a virgin Win 10 64Bit version in a VM

 

[pillarsoffranch]

I've had something like this happening with Zoom. The normal obs video output to Facebook, restream.io is ok but when i use the obs camera as the Zoom camera that others see the text and sometime logos blurry.

Did some further research, if you are using Zoom then you can select Widescreen which is 16:9. Going to test on my network system and will report back. https://support.zoom.us/hc/en-us/ar...-settings-in-the-desktop-client-or-mobile-app

Thanks for the great research so far.

 

[MrSpock]

I've had something like this happening with Zoom. The normal obs video output to Facebook, restream.io is ok but when i use the obs camera as the Zoom camera that others see the text and sometime logos blurry.

Did some further research, if you are using Zoom then you can select Widescreen which is 16:9. Going to test on my network system and will report back. https://support.zoom.us/hc/en-us/ar...-settings-in-the-desktop-client-or-mobile-app

Thanks for the great research so far.

Yeah, just take a look in this Dialog:

Bug Report - OBS Virtual Cam output is blury and pixelish

Hi! First of all, thx for your effort, much appriciated! :) I found a similiar post a view month ago but obviously nothing changed since then. I am using windows 10 64bit. No matter what App or Webapp I use - from Zoom, over Jitsi to Microsoft Teams - the output of OBS Virtual Cam gets somehow...

obsproject.com

 

[ivanyim]

By default, Zoom only streams with low resolution such as 640 x 360. You can change it to higher resolution by changing the profile setting through your Zoom's web account. However, this option is only available for paid account and not for basic free account.

 

[omo72rob]

By default, Zoom only streams with low resolution such as 640 x 360. You can change it to higher resolution by changing the profile setting through your Zoom's web account. However, this option is only available for paid account and not for basic free account.

Can you share the info where you can do this change

 

[omo72rob]

Can you share the info where you can do this change

I was checking my ZOOM profile. PRO acount (MEETING up to 100pax / WEBINAR up to 500) and I didn't found these settings to increase video resolution from 360p which is defaulkt resolution as you mentioned above. Funny enough the regular cameras recognised by zoom could native be 1080p and they have perfect image on remote computers. But when you change the source to OBS or any other capture device like blackamgic ATEM. The picture in zoom host computer is perfect like you grab it, but ZOOM than scales it to 360p.
ANy solutions much appreciated for this problem