Question / Help obs not showing streamlabs goals or tip jars

[toxicbellatrix]

before i updated obs you could see my stream lab tip jar and goals. now it wont show up at all. ive tried un installing and re installing. ive tried turning my computer off and back on. ive tried deleting it and re adding it. nothing seems to be working.

 

[Harold]

Provide your OBS log please.

 

[toxicbellatrix]

how do i do that ?

 

[Harold]

https://obsproject.com/forum/threads/please-post-a-log-with-your-issue-heres-how.23074/

 

[toxicbellatrix]

https://obsproject.com/logs/_MEHUaSnEUEItcXv

 

[Harold]

Have you set OBS' cef-bootstrap executable to run on the radeon gpu in the radeon control panel?
https://obsproject.com/wiki/Laptop-Performance-Issues

 

[toxicbellatrix]

No clue how to do that. Obs was doing everything I wanted till it updated. I've never had to fix or touch anything

 

[Harold]

I just gave you a link on how.

 

[toxicbellatrix]

Ok. Didn't notice sorry . Will that fix the fact that my goals and tip jar aren't showing up anymore ?

 

[Harold]

Likely yes, and if it doesn't you're going to need to disable browser source acceleration in obs' advanced settings

 

[toxicbellatrix]

Ok thank you!. I'll try it when I get home

 

[toxicbellatrix]

I just needed to update my drivers. I didn't know how. Thank you so much appreciate it.