OBS Keeps Disconnecting / Reconnect

[Powpow02]

Hello, I have an issue with my obs, I upgraded to fiber connection recently, and whenever I stream to Facebook it keeps on disconnecting like every 5-10 mins... My upload and download speed was decent when tested on the speed test...I tried troubleshooting it (restart router, reset network adapters, setting static ip, adding dns) but it still disconnects..

Any suggestions?

 

[konsolenritter]

Yes. You definitely have networking issues (cause unknown to us).
Your log implies _different_ problems trying/during connection to FB's ingestion server:

14:44:04.357: RTMP_Connect0, failed to bind socket: The requested address is not valid in its context. (10049)
14:44:04.357: [rtmp stream: 'adv_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2
[...]
14:44:16.750: Could not resolve server 'rtmp-api.facebook.com': no valid address found
14:44:16.750: [rtmp stream: 'adv_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2
[...]
14:44:31.373: Unhandled: rtmps://rtmp-api.facebook.com:443/rtmp/:
14:44:31.373: NetStream.Publish.Failed
14:44:31.373: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
14:44:31.373: [rtmp stream: 'adv_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3

The second time it seems that your machine has even difficulties to resolve addresses by the DNS system. Check your firewall in your windows system and the inet router. Disable it for a short test to see if it depends on it.

Second try could be to stream to Youtube instead to see if your issues stick with FB's infrastructure.

(To be clear on that: We believe that your new inet connection is plenty fast enough for your purposes. The issues stick with other causes.)

 

[konsolenritter]

Did you tried live-api-s.facebook.com:443 instead?

 

[Lawrence_SoCal]

I think it was FerrtBomb who recently posted a fun analogy about meaning of most speed tests (bottom line, grossly optimistic, and not all that applicable to streaming). The issue with streaming is you need consistent throughput, ideally with consistent and low latency and jitter. General consumer SpeedTests don't tell you ANYTHING about these metrics.

unrelated, but in your logs you have audio devices at different sampling rates, which is never advise. Fixing is recommended
There are some reported known issues with nVidia noise suppression plug-in (RTX?) - I recommend disabling to see if plug-in in case you are using it and that is a problem source for you

What else is using your bandwidth? have you made sure NOTHING else is using that fiber connection? .. and I don't you you think that is the case, you need to know... as in monitor router utilization and any unexpected WiFi connection (presuming you have such).

There are more through methods to test upload throughput, but at a simplistic level, with a cleanly booted PC, all unnecessary background processes stopped, using Network Monitoring (Task Mgr or Resource Monitor) try uploading a large (1GB or larger) file to OneDrive, google drive, etc. Before the file transfer starts, is network utilization on the PC at/near zero? if not, wait until it is, or stop whatever is using the bandwidth. Now check at router level and confirm the same. Once you see nothing using upload bandwidth at PC level, and also nothign showing at router level, then start the file transfer, Does Ethernet bandwidth remain consistent? or does it drop off frequently/occasionally? if bandwidth isn't consistent, then time to check your router and/or ISP (most likely) assuming you haven't used some odd 'network optimization' techniques posted online that are the same as snake oil sales pitches from centuries past

 

[Powpow02]

Yes. You definitely have networking issues (cause unknown to us).
Your log implies _different_ problems trying/during connection to FB's ingestion server:

14:44:04.357: RTMP_Connect0, failed to bind socket: The requested address is not valid in its context. (10049)
14:44:04.357: [rtmp stream: 'adv_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2
[...]
14:44:16.750: Could not resolve server 'rtmp-api.facebook.com': no valid address found
14:44:16.750: [rtmp stream: 'adv_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2
[...]
14:44:31.373: Unhandled: rtmps://rtmp-api.facebook.com:443/rtmp/:
14:44:31.373: NetStream.Publish.Failed
14:44:31.373: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
14:44:31.373: [rtmp stream: 'adv_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -3

The second time it seems that your machine has even difficulties to resolve addresses by the DNS system. Check your firewall in your windows system and the inet router. Disable it for a short test to see if it depends on it.

Second try could be to stream to Youtube instead to see if your issues stick with FB's infrastructure.

(To be clear on that: We believe that your new inet connection is plenty fast enough for your purposes. The issues stick with other causes.)

hello, i tried this one too by disabling windows defender, but the issue still persists, I also tried other streaming platforms like twitch and yt but still the same, maybe its on the internet connection, I contacted my isp regarding on this..

 

[Powpow02]

I think it was FerrtBomb who recently posted a fun analogy about meaning of most speed tests (bottom line, grossly optimistic, and not all that applicable to streaming). The issue with streaming is you need consistent throughput, ideally with consistent and low latency and jitter. General consumer SpeedTests don't tell you ANYTHING about these metrics.

unrelated, but in your logs you have audio devices at different sampling rates, which is never advise. Fixing is recommended
There are some reported known issues with nVidia noise suppression plug-in (RTX?) - I recommend disabling to see if plug-in in case you are using it and that is a problem source for you

What else is using your bandwidth? have you made sure NOTHING else is using that fiber connection? .. and I don't you you think that is the case, you need to know... as in monitor router utilization and any unexpected WiFi connection (presuming you have such).

There are more through methods to test upload throughput, but at a simplistic level, with a cleanly booted PC, all unnecessary background processes stopped, using Network Monitoring (Task Mgr or Resource Monitor) try uploading a large (1GB or larger) file to OneDrive, google drive, etc. Before the file transfer starts, is network utilization on the PC at/near zero? if not, wait until it is, or stop whatever is using the bandwidth. Now check at router level and confirm the same. Once you see nothing using upload bandwidth at PC level, and also nothign showing at router level, then start the file transfer, Does Ethernet bandwidth remain consistent? or does it drop off frequently/occasionally? if bandwidth isn't consistent, then time to check your router and/or ISP (most likely) assuming you haven't used some odd 'network optimization' techniques posted online that are the same as snake oil sales pitches from centuries past

hello, i have a problem on downloads too on downloading big files, it will continue on downloading, but suddenly it will stuck on 0kbps, but i think the problem is on my internet connection, and its kinda weird, when im using vpn my stream is stable haha

 

[Powpow02]

hello, i tried this one too by disabling windows defender, but the issue still persists, I also tried other streaming platforms like twitch and yt but still the same, maybe its on the internet connection, I contacted my isp regarding on this..

i mean windows firewall

 

[Lawrence_SoCal]

hello, i have a problem on downloads too on downloading big files, it will continue on downloading, but suddenly it will stuck on 0kbps, but i think the problem is on my internet connection, and its kinda weird, when im using vpn my stream is stable haha

Are you in a country/location known for Internet filtering? or just a poor Internet provider/connection? Is anything else using your Internet connection?